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Reviews (376)
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All reviewsstayed hereone nightsan juanenglish languagereception staffrooms are spaciousbalconyedgecentrealcazarparkmenuspainstarssuitgymfact
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9 - 14 of 376 reviews
Reviewed 19 October 2016

This area of Spain is something of a backwater, so it was surprising to find a hotel of this quality there. And incredible value for money. Parking is easy, and the food in the restaurant was excellent for both dinner and breakfast. The rooms are very comfortable, though not much of a view, and the bizarre metal framed beds take some getting used to ! And the indoor swimming pool was great. Lovely and warm, with a free spa jet area. This is clearly a business establishment, so there's no entertainment etc, and the bar service is brisk and to the point, but, all in all a great stopover option for those heading to or from the S of Spain.

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank johnPerpignan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2016 via mobile

The hotel is conveniently located and close to a park, walking distance from the town center and easy to find. The rooms are spacious and very comfortable. The small bar fridge in the room does not really cool down its contents. The wifi is fast. The restaurant offers good food but pricey.

Stayed: September 2016, travelled on business
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2016 via mobile

Great restaurant

One of the best breakfast we ever had.
Very nice dinner well tasting

Front desk
Superior service by Tomas Garcia!

Pool
Bugs floating around
No pool towels
Opens at 12
Pool bar is closed
Nice (except bugs) pool with shallow areas and chairs with umbrellas.

Hotel is clean and fresh with nice rooms ( we had junior sweet ), quiet.

Stayed: June 2016, travelled as a couple
1  Thank Andreas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2015 via mobile

The hotel was fine - like any other medium-end business hotel. Nothing special, but generally clean and staff was friendly. The restaurant, however, was AWFUL. Everywhere in town was booked, and we were tired so we decided to eat dinner in the restaurant. There was a set menu (two options for mains and desserts), and the meat option was such an awful cut it was inedible.

Stayed: December 2015, travelled as a couple
Thank KirstenLuann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIntur, Gerente at Intur Alcazar de San Juan Hotel, responded to this reviewResponded 1 February 2016

"Dear Kirten,
First of all thank you for recording on Tripadvisor your experience at our hotel. We regret not having succeeded in meeting your needs in relation to restaurant, I would like to inform you that we have taken appropriate actions and this situation will not happen again. We would kindly ask you to get in touch with us so we could give you a deeper explanation of what happened.
Yours sincerely,"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2015

Wonderfully quirky hotel built within an old convent. Rooms are set overlooking the outside and accessed by an enclosed walkway running around the courtyard cloisters. Knickknacks abound. We ate in the hotel which was pleasant but unassuming , wine was included in an evening menu del dia. Breakfast was simple but adequate and for the price the whole stay was very good value. Good for an overnight stop.

Room Tip: All rooms a much the same.
  • Stayed: October 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Nicholas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIntur, Gerente at Intur Alcazar de San Juan Hotel, responded to this reviewResponded 1 February 2016

"Dear Nicholas,
We appreciate your positive review about your stay at our establishment. We are many the employees who work hard everyday to try and exceed the expectations of all our customers and it makes us very happy and proud when we read comments like yours. We hope we can welcome you again at any of our hotels very soon.
Yours sincerely,"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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