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Reviewed 18 March 2021 via mobile

Very nice hotel. Room was super clean and overall comfortable. I would have liked a couple sitting chairs so when we were in the room we didn’t have to sit on the bed. Also our “private patio” while it was private was very small with room for maybe one chair to sit (no chair there either). That patio did allow for a sliding door allowing us to keep the door open at night to enjoy the breeze which seems to blow all the time there. We didn’t even need the air conditioner as originally expected since it’s summer in March. We were on the second floor, fortunately they have someone to help with the luggage since there is no elevator. If you have bad knees or trouble with stairs this is a handy bit of info to have. I did see mention of it when I booked the room so it was no surprise but there are a good number of stairs/steps here in the common areas although I did notice some ramps.
The restaurant provided good food with attentive service (have the cheesecake!!) although the prices seemed a little higher than what we have experienced throughout this trip.
If you have enough time make sure to get a massage. If you can request Nina you should. She provided one of the best massages I’ve had, very relaxing which was definitely appreciated after all the walking we had been doing.
In short, I would stay here again.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank B2045EWninab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin Madrigal, General Manager at Hotel & Spa Poco A Poco, responded to this reviewResponded 22 March 2021

Hi dear B2045EWninab,
Thank you for your visit and also for taking your time and share your experience. We are so happy to hear you enjoyed your stay with us and also appreciate your recommendations. Is Always very important for us to know in advance if you have special requirements to assign the special and correct room for you, but yes, such as you mentioned our staff will be always willing to assisting you. We do offer several categories, there are some of them that we have with private patio and also chairs and table.
About our Restaurant prices we think those are very good relationship price - quality and quantity, but we understand and respect your opinion,
We completely agree with you our Spa professionals every day make sure to provide and relaxing experience and the unique you will miss is to have another massage soon.
We really appreciate all your comments and we hope we can host you again soon.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2021

We had a terrific time and loved the vibe of this hotel… It’s sparkling clean and they were very Covid conscious! The staff all went out of their way to make sure we had everything we wanted plus more .
we really loved the pool and hot tub and it was actually cool enough so that the hot tub felt really good. The grounds were amazing… Loved all the veggies growing all around… Funny little critters wandering the area toO
I highly recommend this place for families and couples and even if you’re flying solo!

Date of stay: March 2021
    • Location
    • Cleanliness
    • Service
Thank Mohomamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin Madrigal, General Manager at Hotel & Spa Poco A Poco, responded to this reviewResponded 13 March 2021

Hola Mohomamma, thank you so much for your visit and for taking your time to sharing your experience.
We are so happy to read your feedback. It's true, we take very seriously and responsible our biosecurity protocols to protect you and also our staff. We are very proud of how every day we receive compliments about our service and overcome your expectations. That's great you could enjoy our services, and also we agree with you, our gardeners are great professionals that do their best daily to have our gardens in beautiful conditions. Part of our essence is "farm to table", all those veggies you saw goes directly to our kitchen.
We are very pleasured and grateful with your recommendations.
Hope we can host you again soon! Best regards.

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Reviewed 7 March 2021 via mobile

We stayed at the Hotel & Spa Poco A Poco for 2 nights and it was absolutely awesome. The staff there were the friendliest and most helpful people ever! And their service was top notch. The food at the restaurant was phenomenal as well. Great place to visit and come relax. Try it out for yourself.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank lvug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin Madrigal, General Manager at Hotel & Spa Poco A Poco, responded to this reviewResponded 10 March 2021

Hi dear lvug.
Thank you so much for your visit and taking your time to share your experience. It is amazing how every day we receive compliments about our service, it makes us very proud and motivated to keep creating experiences. We are glad you had the chance to taste our food, our Chef and their team do their best to provide a culinary experience more than a simple meal.
Thank you again so much, and we hope to host you again soon.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

Second time since December 2019. We love it so much that we decided to pick this nice hotel for the second time. Location is a plus because you can walk thru town very easy. All the tour we choose they came to pick us up from the hotel. The rooms are very spacious, beautiful bathrooms, and the pool area and jacuzzi are in the middle of a beautiful garden. The views from this hotel is amazing.
The service a free breakfast, omg...so delicious.
At the restaurante we were glad to see Aaron, he is a great part of the staff, he is very amiable, polite, and agreeable. We will be back soon!!!

Room tip: the upstairs rooms have nice views
Date of stay: February 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pioneer277151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin Madrigal, General Manager at Hotel & Spa Poco A Poco, responded to this reviewResponded 8 March 2021

Hi Pioneer277151,
First thank you so much for gave us the pleasure to host you for a second time and being your favorite hotel at the area, we hope are coming many times more.
Yes, you are right our location permits our visitor have more chance to know better the beautiful areas Monteverde offers. We are glad to hear you enjoyed again all our services, combined our for our excellent service provided for great professionals we have members staff, it makes us very proud. Every day our Chef and their team do the best to provide a culinary experience, more than a simple meal.
Thank you so much again, and we hope to see you again soon.
Best regards from all Hotel & Spa Poco a Poco Family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2021

Poco a poco is a cute hotel with beatiful gardens, a good restaurant and killer views. We were enchanted by the reviews and pictures the hotel and gests posted online. However pictures can't convey the super friendly Monteverde hospitality at the hotel. Every single person we had contact with had a big smile and cheery disposition. Even though our plans were to be out and about it was really nice to come back to our cozy lovely hotel. We'll be back!

Date of stay: January 2021
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank EpiCritic_CR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Quesada, Guest Services / Front Office at Hotel & Spa Poco A Poco, responded to this reviewResponded 12 February 2021

Hola EpiCritic_CR, thank you so much for your visit and taking your time to share it.
It is amazing how every day we receive compliments about our staff service, it makes us very proud. Also our visitors enjoy a lot of our beautiful gardens and spectacular sunset views we have daily.
Thank you again for your comments, those are very important for us.
Best regards and we hope to host you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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