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All reviews santa eulalia pool view ibiza town corner room air con lovely hotel half board tea making facilities pool area is small plenty of choice breakfast and dinner welcome drink ceiling fan bus station lovely promenade an adult quiet at night
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Reviewed 22 October 2018

We had no idea what this hotel might be like but the reviews seemed good so we took a chance, and we were not disappointed, the hotel was great, service second to none , all staff excellent, reception very courteous and polite, great choice of food presentation excellent, hotel in a great position to the marina and town, all in all one of the best hotels I have stayed at, I would say, I would definitely recommend it, and would definitely return

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank goggins_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel La Cala, responded to this reviewResponded 23 October 2018

Dear Sir/ Madam,

We appreciate your stay with us and your kind words about our hotel and services. It is a pleasure to us to know that you enjoyed your stay and that you found here everything you needed for a great and happy holiday. We would be really happy to have the oppotunity to welcome you again in your next visit to the island.

Thank you and kindest regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018

Having been advised to go to Santa Eulalia, I searched for good hotels on all the usual websites. Time after time Invisa La Cala kept meeting my criteria.
My partner and I arrived mid morning 30th Sept 2018 for 2 weeks, booking in was quick and efficient and some useful information given, the receptionists were polite. Receptionists Tom and Paco aka Tom & Jerry were very friendly and witty.
The room we had (218) was slightly small but well equipped and clean.
We felt that the reception/Bar area didn't work very well as a combined area, there is a large room off the Reception/Bar area that would be better used as a Bar/Entertainment area, leaving the Reception as a quiet area to sit and read or wait for an airport transfer.
The Dinning area is very cramped and people were queuing to wait for a table to come available so that they could get their meal. The food is buffet style which is ok, it's of a decent standard but becomes very samey after a few days. One very disappointing thing about the Dinning room is that the hotel has a gentlemen wear long trousers policy, but it is totally ignored and people swan into the dinning room looking as though they have come straight from the beech and this goes unchallenged. There are signs round the pool area saying not to reserve sun loungers, but this also goes unchallenged. The hotel is a non smoking hotel, but provides ashtrays in the rooms and outdoor areas. My opinion is if you have rules then stick to them or don't have them.
All in all the hotel is ok. 14 day is to long. Santa Eulalia is a lovely place to visit.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Pageboy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel La Cala, responded to this reviewResponded 23 October 2018

Dear Madam,

We appreciate your stay with us and your review about our hotel and services. We want to thank you for the good points, however we are very sorry that in some aspects we didn't reach your expectations. We take note of all your remarks according to inform the responsible department and to improve in the future.

Thank you and kindest regards!

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Reviewed 15 October 2018

We were staying B&B for a long weekend.

Good Points - Location is great and breakfast was also good. Staff are friendly. We had a fridge that didn't work and they changed it the next day. We had a room overlooking the road but that was fine, the room was spacious and the bathroom big.
Downsides - Hotel feels dated and our main issue was the beds. They were two singles pushed together rather than a double which is not an issue as this is often the case in Spain but they were very old and the mattresses were uncomfortable. Not what I would expect from a 4 star hotel, you get better in a Premier Inn or Travel Lodge. Additionally the extra charges for Wifi and safes seem really outdated too.
I would say with a few updates, this place could be fantastic.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank H D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel La Cala, responded to this reviewResponded 23 October 2018

Dea Sir/ Madam,

We appreciate your stay with us and your kind words about our hotel and services. We are sorry for the inconveniences that you found during your holidays, although we take note of all of them according to improve in the future and satisfy our guests needs. We hope that we will have the oppotunity to welcome you again in your next visit to the island.

Thank you and kindest regards!

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Reviewed 14 October 2018

Initially I felt a little disappointed, I travelled 14th September for one week & found the clientele to be extremely elderly. However, my opinion changed by the end of the 1st day as the guests may have been older, but they were extremely interesting, inclusive, and humorous. Younger guests were arriving frequently by the end of our visit as the elderly guests were returning to the UK. The staff were wonderful, the rooms spacious, clean, very comfortable, with a fridge & coffee making facilities. Food was excellent & each evening we were treated to a complimentary cocktail during dinner. Our table was regularly serviced by a new waiter (Victor) he was so good, efficient, professional and extremely friendly, nothing was too much bother. The pool side was a little disappointing as it was rather small and didn't get the sun all day, but the beach was just a short walk away and got the sun all day so really we couldn't complain. The bar was great, lovely staff and a good selection of drinks at reasonable prices. The entertainment in the evening was good too. Santa Eulalia was a great base to visit the rest of Ibiza and the public transport was very cheap and reliable & enabled us to visit quite a lot of the Island. So all in all, if I were going back to Ibiza I would return to this hotel and this location as we had a most enjoyable trip.

Date of stay: September 2018
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel La Cala, responded to this reviewResponded 23 October 2018

Dear Barry,

We appreciate your stay with us and your kind words about our hotel and services. It is a pleasure to us to know that you enjoyed most of our services, although we are sorry for the inconveniences regarding the pool area. We hope that we will have the opportunity to welcome you again in your next visit to the island.

Thank you and kindest regards!

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Reviewed 14 October 2018 via mobile

We visited for a few days it is centrally located In Santa Eulalia very close to everything, marina, shops, square, beach etc . Staff very friendly. We were half board food was excellent and wine was so cheap for a restaurant, if you want to save your wine for the next day they put a label on with your room number and save for you. We found the room to be dated and furniture getting tired but it was kept very clean by the friendly cleaning staff. Pool area was very shaded in October only get a bit of sun on one side, but everywhere is so close we went out and explored instead.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Evans1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel La Cala, responded to this reviewResponded 23 October 2018

DearSir/ Madam,

We appreciate your stay with us and your kind words about our hotel and services. We are very sorry for the inconveniences regarding the room and the pool area. We take note of your remarks according to improve our services and satisfy our guests needs. We hope that we will have the opportunity to welcome you again in your next visit to the island.
Thank you and kindest regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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