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Reviews (174)
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All reviewsski clubski busski storageon tapred winefree drinksmost eveningssteam roomstops directlylift passesmin walkvaried menuski boot roomsingle roomski groupboth breakfast and dinnertown centre
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13 - 18 of 174 reviews
Reviewed 24 January 2017

On arrival at the Johannesbad Hotel Palace I was pleasantly surprised by the size of the room which was quite spacious by Austrian standards. It was clean and nicely furnished. Previous reviewers have complained that the rooms were too warm, fair comment, so I turned the radiator down. It's really not that difficult!

I enjoyed the spa every evening after a hard day skiing. There were two saunas, a steam room, an out door chilling area, very chilly in January :-) and a nice relaxation room. The jacuzzi was rather poor and usually occupied by small children but the pool was quite nice with plenty of loungers.

Customer service was excellent throughout.The reception staff were always polite and helpful and in the restaurant, no matter how busy the waitress Judith was always there to greet the guests nicely and was always happy, courteous and efficient.

For breakfast there was a hot option but frankfurters and streaky bacon are not to my personal taste and scrambled eggs tend to go a little hard when kept warm. However the rest of the buffet was amazing, with around 20 different types of bread and rolls, a dozen different cheeses, a selection of cooked meats, fruits, yoghurt and much more. There was something for everyone. The evening meals were also good with a variety of dishes all washed down with free wine or beer.

There is a ski/boot room downstairs but their is very little room to accommodate everyone and outside access is available using your room key ... which most people leave at reception.

I disagree with some reviewers who say this hotel does not deserve it's 4* rating it does. I did stay in a 4* hotel last year which was a little smarter but that was in St Moritz and cost twice as much!

This hotel was perfect as a base for skiing and I would not hesitate to use it again,

  • Stayed: January 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank robert g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2017

Like others we stayed here with Ski Club of GB. The hotel is old and the facilities tired. The buffet breakfasts and dinners were average and somewhat formulaic and boring. The spa is Ok - nothing spectacular - and do remember you are in Austria so no clothes are allowed in the Saunas/Steam room etc. What really frustrated us was the lack of service. No food could be purchase from the bar, no room service and no tea/coffee making facility's in the rooms. This hotel is being run on a tight budget and staff and servicing costs are being kept to a minimum. It's OK for a "package" holiday but I wouldn't choose to stay here and won't be returning by choice.

  • Stayed: January 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017

Just returned from a weeks skiing via crystal. Great room, food and wellness area. Ski bus right outside the hotel to take you to any of the villages to start a days skiing and drop you of at the end of the day. Amenities of the town just 5 mins walk away across the park. Buffet meals offered very good choice always hot and with enough choice for even the pickest of eaters. Nothing seemed to be to much trouble for the staff

Room Tip: Rooms away from the restaurant area are quieter, but the in-house music stop's around 10.30 so no real issue.
  • Stayed: January 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Hd1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2017

Do not stay here if you are under 60 yo. This hotel is extremely old fashioned, no room service, no mini bar, the staff and guest are all very old people which means there is no activity going on. fitness place, bar, and pool and sauna are all poorly equiped and staffed.

  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Ldcroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2017

Just returned from a weeks stay at the hotel booked via crystal holidays. Wonderful stay at a first class hotel. The room (304) was clean with a lovely view. Bed very comfortable and bathroom a good size. Food was excellent with a choice of 3 meals each night, a good salad and drinks were included whilst eating. Live entertainment each night in a good size comfortable bar area. Service was spot on throughout the stay.
Very good Spa area with 3 sauna's, relaxing area and swimming pool. Hotel has a bus stop right outside which takes you to the various lifts. A walk into the town via the park opposite takes only a couple of minutes.
Lovely stay in a very good hotel.

Room Tip: Higher floor rooms have better view. Noise not a problem anywhere as in quiet area
  • Stayed: January 2017, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Crowley99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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