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Reviewed 9 September 2017

We enjoyed out stay at the Gloria Palace. The staff was helpful & friendly. We also loved the salt water infinity pool. The rooms were clean with great views of the beach. The downside of our stay here was that the all inclusive package was limited to what drinks we could order & how the were prepared. Example: I could not order a frozen Pina Colada unless & paid to have it frozen.

Stayed: August 2017
Thank hannah1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this reviewResponded 11 September 2017

Dear Guest,

Thank you for visiting and for sharing the specific details of your stay, which I will share with our team. We hope to welcome you back on a future visit.

All the best,

Ricardo Pita
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

The view of the rooms is amazing, opening the window is like being in a movie! Pool with view, waw !! The beach in front of the property is one of the most beautiful on the island. The SPA is very good. The desserts are delicious. Very friendly staff, careful and helpful throughout. Great structure.

Room Tip: The view that you are opening the window is like being in a movie!
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
4  Thank Ruben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this reviewResponded 8 September 2017


Dear Ruben,

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere.


Best regards,
Ricardo Pita
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

Just returned from a fantastic 2 weeks at the Gloria palace royal,didn't want to come home,we have no complaints whatsoever , food,drinks are great, staff are lovely apart from maybe 2 that could smile abit more ahah ! We were in block 2 which was soo close to restaraunt , bar and pool! Room number 2212b! No problems getting sunbeds you couldn't reserve till after 9 unless you occupied them! Top pool area had leather beds and a lovely seating area, wish it had been open on a night time tho,seemed such a waste because lovely pool lit up different colours ! Would've been soo nice to sit up there with a open bar! Can't wait to return to this lovely hotel and would definitely reccomend it !

Room Tip: Block 2 easier to get to restaraunt and bar and pool!
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank pauline p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this reviewResponded 5 September 2017

Dear Pauline,

Thank you for visiting and for sharing the specific details of your stay, which I will share with our team. We hope to welcome you back on a future visit.

All the best,

Ricardo Pita
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

We have just returned home from our second visit to the Gloria Palace Royal. Following a traumatic private transfer we were greeted with a smile, which immediately made us feel better, check in was smooth and although we were on B& B we were offered a light snack if we were hungry.
We loved the new sun beds and certainly had a very relaxing holiday. As ever all staff were hard working and smiled. The hotel is spotless.
This year we tried the restaurant downstairs and really enjoyed it, the food and service was wonderful.
We just wish late check out rooms were easier to book and obtain.
We've enjoyed our experience so much that I have just bookeda two week stay for next year and I'm really looking forward to it.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank RobRita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this reviewResponded 5 September 2017

Dear client,

I pretty much appreciate your review full of details and tips for other guests. I am also glad that all the GLORIA team has met your expectations with our facilities, food, as well as the staff. I am very pleased to read that you enjoyed at the hotel and everything was excellent. I am also very thankful for your loyalty through the past years.
Best regards

Ricardo Pita
General Manager

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Reviewed 4 September 2017

My Husband and I and our 10 year old son have just returned from the Gloria Palace Royal. I cannot praise this hotel enough from its location to its staff. This is a stunning, unique hotel in its design, you have a gorgeous sea/ beach view from almost everywhere in the hotel. The rooms were very spacious with a large balcony and were cleaned to high standards every day. A small kitchenette provided tea/coffe making facilities, a microwave, glasses, crockery and cutlery and a mini fridge. We stayed half board and the food in the main buffet restaurant was outstanding with several different choices every night. The hotel had two pools and a children's pool with the main attraction being the Infinity pool which also had beautiful views of the beach, we normally didnt get down to the pool until 10.30ish but never had a problem getting a sunbed and it was a nice,relaxing atmosphere, the loudest it got was probably the Aqua Gym hour, but it was nice to have some music for a while. It was a short walk to the beach after getting the lift down to street level. The beach was a beautiful bay with calm waters and plenty to keep you occupied, The beach itself was lined with several small bar-restaurants and shops, there were pedaloes for hire and mini golf but for a larger collection of ammenities and a marina, Peurto Rico was a pleasant 20 minute walk away. Check out is normally at 12pm but on enquiry on the day of check out (as we had an evening flight) we were allowed to keep our room until 4pm just before our aiport transfer for a small fee, which was perfect and allowed us to enjoy the day stress free. Gloria Palace Royal should be extremely proud of each and every member of staff there who carry out thier daily tasks in a very professional, friendly manor, nothing was ever too much trouble, they were always willing to help and did so with with a smile. They made us feel very welcome particularly my son who they always had a bit of banter with to make him smile. There was entertainment in the show bar in the evening. The main attraction which started at 9.30am was of very good standard and i enjoyed most nights but unfortunately the live siniging which led up to this and after left a lot to be desired but this is probably the only minor quible i have with this hotel. All in all we had a fantastic holiday at the Gloria Palace Royal probably one of the best hotels i have stayed in and i will certainly be back. Keep doing what you are doing as your doing it well, Absolutely Fabulous !!!

Room Tip: All rooms have a beauitiful sea view
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank locallindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this reviewResponded 5 September 2017

Dear client,

Thank you so much for the high praise! Our staff is the one top reason guests want to return and I appreciate you mentioning in your comments. It is a pleasure to hear that your overall stay with us was a positive one and that the team provided such great service. I have shared your compliments with them on your behalf. We love to see guests return year after year and look forward to your next visit.

Best regards,
Ricardo Pita
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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