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All reviews indoor pool real taste decent swim five star hotel puglian countryside family group restaurant staff tight ship puglia region housekeeping staff local produce shuttle service beautiful resort cold meats three nights a lovely place to stay top floor
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Reviewed 16 August 2018

Borgobianco Resort & Spa rises like an oasis from Puglia's lush green countryside. It is located just an hour's drive from Bari Airport and about a 20 minutes drive from the beautiful seaside town of Polignano A Mare.
Instead of staying in the popular towns of Puglia, I sincerely recommend making Borgobianco your base because after a quiet, restful slumber and delicious hearty. breakfast at the hotel, you feel equipped to brave the madding crowds of tourists as you set off for the day's sightseeing, knowing that your peaceful countryside refuge awaits your return.
The best way to experience Puglia is by road, so renting a car from the Airports itself is a good idea as parking at the Borgobianco Resort & Spa is complimetary. Alternatively the hotel does organise Airport Transfers and Tours.
Looking the way it does and being located the way it is, Borgobianco is a perfect choice for a wedding, honeymoon or vacation. The hotel resembles a sprawling country villa and has 48 rooms including 27 suites which offer views of both the sea and countryside. There's a restaurant which serves Mediterranean and local cuisine and a pool cafe which serves delicious snacks. There's a lobby bar, lounge and a Spa which features a sauna, hammam, gym and heated indoor pool. There is also an outside swimming pool with a lifeguard manning it. There are 2 meeting rooms also to be found at Borgobianco.
The decor of the hotel is typical of the region, the use of the white trani stone and white washing of walls. Colourful ceramics, flowering plants, unique furniture and fixtures accessorise the whole property. Due to the scented oils used, the property smells fresh and lovely at all times. It is not uncommon to hear the occassional farm animal or sounds of a farmer at work, as Borgobianco is nestled amdist working farmland.
Right from the front desk, to the housekeeping, to the restaurant staff, the hotel employees are exemplary in their courteousness. My family (my husband and our 2 daughters- 17 & 11 years) and I arrived after a long international journey at the Hotel's front desk late afternoon on the 25th of June 2018, only to learn that we had mistakeningly booked our reservation with the Hotel for 25th of July 2018- a month later!!! As we had rented a from Bari airport full of all our luggage, driven an hour to the Hotel with 2 exhausted and hungry children, you can imagine, I was about to faint hearing this! However, instead of turning us away, Antonella (the Hotel's General Manager), Sonia (the Reservation Manager) & Lucio (from the Front Desk), all swung into action to ensure we received available interconnecting rooms, similar to what we had booked! They did not show us the slightest displeasure, but instead directed us to the pool bar for snacks, telling us that we could refresh ourselves at the Hotel's facilities, while they sorted out the issue. Before we knew it, our luggage was already placed in our beautifully appointed rooms. Our much awaited Puglia holiday had begun!
Everyday after breakfast, we'd look forward to meeting Reservation Manager, Sonia who would guide us on how to spend our day. Thanks to their guidance we saw almost all of Puglia's highlights! Also thanks to Francesca, from the Housekeeping Staff, our rooms were kept sparkly clean and topped up with all amenities.
If you're visiting Puglia and want your stay to be as memorable as the places you visit, opt for the Borgobianco Resort & Spa, you will not be disappointed!
~Felicia Variava Albert, Managing Director, Blaze Tours & Travels Pvt. Ltd., Mumbai, India

Room Tip: Opt for rooms on the highest floor, no matter which view (sea or country) you get!
  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank BlazeToursandTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded 19 August 2018

Dear BTTMumbai,

we are very glad to read your positive review about our staff and services. We also appreciate that you and your family enjoyed your stay in our Resort. We hope to welcome you again at Borgobianco Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2018

We, family with 2 children (16 and 12) stayed in a family room at Borgo Bianco for 2 weeks in July/August. The resort is very nice, staff is friendly and always there to provide that little bit of extra service that made our stay special. The location of Borgo Bianco is very convenient, being close to the nice villages of Polignano a Mare and Monopoli, but also not too far from Alberobello, Locorotondo and even within reach of Lecce and Ostuni. We would recommend Borgo Bianco for a perfect, relaxing summer holiday.

Stayed: July 2018, travelled with family
Thank rsw130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded 19 August 2018

Dear rsw130,

we thank you for sharing your experience and we delighted to read that you spent a perfect and relaxing stay in our Borgo. We look forward to welcoming you soon again for a new special experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

What a wonderful view of the Adriatic from the rooftop! We thoroughly enjoyed our stay in this oasis. The property and buildings were beautiful and represented the Sofitel brand very well. The breakfast is also very good with many choices.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 974julief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded 15 August 2018

Dear 974julief,

we are delighted to read your review. We hope to have the pleasure to welcome you again at Borgobianco Resort & Spa for a new memorable experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

The hotel is really nice and service is absolutely perfect. It is relaxing, the rooms are spacious. The breakfast is delicious located on the top floor with a nice view. The spa and the pool area are very relaxing too.

Just 2 things that could be improved. The wifi is never working and given the fact that the mobile coverage is bad this is really an issue to be fixed. Second point we came with kids and we got aggressed by people in the pool area complaining about are kids that were just playing. The lifeguard was very agressive and we really did not appreciate that. Things have to be clear but if the hotel is children friendly parents should not face this kind of issues.

Stayed: August 2018, travelled with family
Thank Ilane2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded 10 August 2018

Dear Ilane 2001,

thank you for your review and for the words you spent about our breakfast and our services. About the wifi unfortunately we have a wifi connection problem: we hope to definitely solve it as soon as possible.
We really feel surprised regarding the pool staff issue. The staff is appreciated by our guests and families with children. If we read the TripAdvisor reviews about our Resort, we can say that our staff makes the difference in Borgobianco.
Anyway, I'm sorry if you felt a not a good feeling about our pool staff. We work daily giving our best to all guests who choice us.
We hope you can give us the opportunity to change your opinion about our staff welcoming you again at Borgobianco Resort & SPA.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2018 via mobile

A family of five, with three older children, we enjoyed an 11-night stay at Borgo Bianco. From start to finish it was sublime.

The food was in a league of its own, an amazing selection of high quality and inventive dishes. Lunchtime menu at the pool bar was delicious too. We were able to get involved with a couple of the outdoor dining experiences offered (we think on a weekly basis) which was great fun and a chance to try some very fresh local produce: including freshly made mozzarella right in front of you!

The service offered by ALL staff was friendly and efficient. Head Waiter, Vito, built up an excellent relationship with the family and we always looked forward to talking about our plans for the day/how our day had been, at breakfast/dinner. He always offered helpful information regarding wines and we left with a new favourite red and sparkling white: neither of which are available in the UK (booo)!

The hotel itself was pristine. Perfectly presented, clean rooms with a turn down service in the evening. The pool was lovely, never overcrowded. The spa and gym were also excellent.

We were able to visit the surrounding areas on a number of day trips. Favourites included Monopoli and Polignano a Mare.

Overall, we all had an amazing week and a half, relaxing and eating great food always make for a fabulous holiday. Didn’t want to leave. We hope to be back. Thank you Borgo Bianco!

Stayed: August 2018, travelled with family
1  Thank alicehb51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenblu_Hotels, Antonella Q. Direttore at Borgobianco Resort & Spa Mgallery By Sofitel, responded to this reviewResponded 5 August 2018

Dear alicehb51,

we are very appreciate for taking time to tell us about your stay in our Resort. We are happy you enjoyed your experience in Puglia with your family. We are looking forward to your next visit at Borgobianco Resort & Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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