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All reviewsgrand cavehoneymoon suitesmeg fridgeevery morningcomfortable hotel bedsevening treatstar luxuryabsolute luxuryprivate terracetook care of our every needvinsanto wineexceptional viewsrecommend this resortthe private hot tubbeautiful caldera viewnespresso machineplunge pool
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Reviewed 6 May 2016

The perfect gateway , amazing atmosphere divine decor excellent staff in one of the best locations in Santorini with the amazing and breathtaking view of the volcano ! A really special place ! The rooms have amazing decor by far my favourite was the comfy beds !

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank mikaella2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted_Papadimitriou, Διευθυντής at Cocoon Suites, responded to this reviewResponded 8 June 2016

Thank you so much mikaella! Next time you stop by stop for a cup of coffee!

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Reviewed 5 May 2016 via mobile

I wish I had some extra star to give to Cocoon Suite .. This place is soo soo beautiful that one will really have to experience it to believe it.. Just loved my stay here . It was the highlight of our trip . Everything at cocoon suite is THE best , the room..the interiors..the scenery beauty around...its location ( on the cliff facing the sea) . Everything is simply WoW !!!

Mr Ted the Manager of the hotel is the gem of the person .. Never experienced such personalised hospitality . He paid attention to the smallest of the details and made our experience and stay in the hotel the BEST. Nora the girl at the reception was very warm and courteous, she ensured to interact with all the guest staying in the hotel. all the other staff present were just superb.

Cocoon suites have really raised our bar in terms of hospitality... I don't think there was anything that could have been done better in our 2 days stay at cocoon suites as it was the BEST .

Wish you all at cocoon suites the Best in future.. Thanks again for your Hospitality and making our stay the most memorable one .

Stayed: April 2016, travelled with family
1  Thank 643deeptir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted_Papadimitriou, Διευθυντής at Cocoon Suites, responded to this reviewResponded 8 June 2016

Hello from everyone in the Cocoon and thank you for your warm words. These words keeps us going! I hope we have another drink together in the future!

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Reviewed 4 May 2016 via mobile

We travelled to many places in Greece, but this was the highlight of the trip. Extremely well done decor, excellent location, and good food. A must do for Santorini. The icing on the cake was the attention to small details and personal hospitality. Ted, Nora, and the entire staff were very warm, welcoming and always brought a smile! It's a new hotel and all in all an excellent choice. We're sure it'll only get better, and wish the crew all the best.

Tips for travelers:
Location: the scenic views cannot be found on busy streets, so you may have a little difficulty finding it. To get there, you need to get to Bella Thira restaurant, which is on the main street of imerovigli. From there, it's a 10 min scenic walk down on the northern face of the cliff.
To do: Just sit and relax at the hotel, absorbing the nice views.
Room: We stayed at the honeymoon suite, which has a warm jacuzzi on the deck. Excellent room with exceptional views. Very tastefully decorated (by Annette of course!) rooms and the jacuzzi is very well maintained.
Review: The entire experience gave us no room for any complaints! Best choice :)

Thanks everyone at Cocoon Suites!

Stayed: April 2016, travelled as a couple
1  Thank gaurav v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted_Papadimitriou, Διευθυντής at Cocoon Suites, responded to this reviewResponded 8 June 2016

Thank you very much! I believe you got the point, "To do: Just sit and relax at the hotel, absorbing the nice views."

We hope your stay in the Cocoon was memorable!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2016

Please note, I do not get paid for writing these reviews. I am simply sharing my experiences to help other travellers.

So I booked this establishment two months before it opened up without knowing what I am paying for as the finished product was not visible. My decision was based on the location and more importantly the interaction that the manager (Ted) had with me all the way through. He was very prompt in his responses and very reassuring that the refurbishment would be complete before I arrived - and what a refurb it was (more on this later later)!!!

The taxi dropped us off and finding 'Cocoon Suites' was a bit of a struggle as the signage is not very visible but we got there within 10 minutes after asking a person or two. FYI only - it is between Skyros and La Maison restaurants if it helps to know.

At reception, we were received by the lovely day manager Ms Nora - a lovely warm and bubbly personality who makes sure that customer service is key in everything she does. Nora possesses a wealth of knowledge of the local area and guided us on what and where to visit including booking anything we wanted e.g. Quad bikes (highly recommended) catamaran tours, taxis, doctor (luckily we didn’t need one after a little mishap that was no one's fault)

She is lovely to talk to and i am officially a fan as i once heard her move very fluidly and easily between speaking in English, Greek, Italian, French and MANDARIN!! Super talent right there! In all honesty, she will go out of her way to ensure your stay is nothing less than perfect.

We were then shown our room – stunning would be the best way to summarise it - we were allocated room number 2. Just like all the other rooms, the interior was tastefully yet simplistically done with cosy lighting and luxurious linens. The nespresso machine and the smeg fridge were a good luxury to have at our disposal. The room is a really cool cave room with lovely adjustable windows and doors that will allow you to regulate the amount of light and natural wind that you want coming in. It is also equipped with a super-efficient air conditioning unit, safe and tv.

We also had our own private jacuzzi and as a couple on a romantic weekend, this was the only jacuzzi that is sort of tucked into the cave and not open to the elements making it quite private (aside from another room whose entrance is along the walkway to our room). We were able to use the jacuzzi late at night and in the rain too...it was super amazing especially since it was heated and was perfect for the chilly evenings. I really think this setting made it most memorable for us.

Ted did visit us with a lovely welcome drink of the local sweet Vinsanto wine. He was always super friendly and helpful all the time. The evening manager was Konstantin who was a great chap although we didn't get a chance to speak with him that much.

No, it doesnt end there!!

There is Spyros the chef. He is a source of energy this man is. We were served breakfast on our private balcony every morning!! (a couple of rooms have access to a private balcony). You need to submit your breakfast options on the first night with the preferred time and Spyros will diligently bring it all up and lay it out for you on the private balcony. The potions are very generous and the views of the caldera and the volcano accompanied with breakfast will forever be etched into memory.

There is more - the cleaning and maintenance team are ever so helpful. They would do up the rooms and clean the jacuzzi immaculately every day. I didn’t get their names but they add to the great customer service that we experienced at Cocoon Suites.

I feel so attached to this place not only for the luxury that was bestowed upon us but for the fact that the interaction with the team made it that much more personal and memorable for us. They will not hesitate in going out of their way to help and make you feel special.
It is only a month since it opened but excellent staff + superb customer service as well as a great location is a recipe for success.

All the best Ted and Nora.

We will definitely be back!

Efacharisto!!

Room Tip: room 2 has the most private jacuzzi for couples
  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank MrSanjP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted_Papadimitriou, Διευθυντής at Cocoon Suites, responded to this reviewResponded 8 June 2016

I have been looking back to some reviews when i stumbled on yours. There are some times when you read such words and make you feel special! Everything i say in response can not equal the gratitude i feel about hosting you!

I am sure we will meet again! Keep cocooning!

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Reviewed 29 April 2016 via mobile

We spent one night at the cocoon suites in a honeymoon suite - rooms are decorated very stylishly - ours felt a little small at first but we soon realised we had everything we needed and this is the charm of a cave room - ( all rooms are slightly different )
Jacuzzi pool outside room was gorgeous - there is no outside pool area or sun terrace just your own space in front of your room.
The breakfast was the best we have had on the island absolutely beautiful and delivered right to your terrace perfect ... And did I mention the view ....
Wow ! You can't beat this one !

Stayed: April 2016, travelled as a couple
Thank beauports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted_Papadimitriou, Διευθυντής at Cocoon Suites, responded to this reviewResponded 8 June 2016

Thank you so much for your kind words!

Hopefully in the future you can enjoy more nights in our Cocoon! We are really happy when we have returning customers so you can see how each one of us evolved!

P.S. Wait until you taste our dinner menu! :)

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