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All reviews luxury room swimming pool value for money dj night pure veg resort magic show vegetarian food ac room thali the cottages pure vegetarian non veg venna lake other resorts play area excellent food lots of variety
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Reviewed 20 February 2018 via mobile

It's located lil away from the city but it's worth. The overall experience hotel was good. The rooms which v were in was lil old fashioned but i guess they r renovation d rooms one after d other.

The service is good. The staff is v polite and helpful. There is a lady manager who keeps a daily check of the staff who does d cleaning job. The housekeeping staff and d room service guys, both r good.

Just one small request they should keep room service or a cafe which is 24hrs, so that if any guest needs atleast juices, sodas or sum snacks, they can have it.

Coz at one instance, my wife had a severe gas problem, needed a soda, she couldn't hav it as everything was closed. Thanks to the staff they had sum emergency medicine which was a relief.

Food they served in the restaurant was also good with lots of variety. ABF was awesome. It had a huge variety of food items.

Due to peak season, i.e Christmas time, the hotel managed to get some entertainment. Charlie Chaplin and mehboob was full on entertaining.
Next evening they had a mocktail dj party which was also good.

Overall experience was good.

Stayed: December 2017, travelled with family
4  Thank HrishiG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAJ_MOUNTAIN, Manager at Saj On The Mountain, responded to this reviewResponded 3 March 2018

Dear Guest,

We thank you for your comment on Trip Advisor.

We are happy to learn that you enjoy your stay with us. Thank you very much for appreciating the Staff members, Restaurant Food.

We have shared your comments with the entire team which is indeed very motivating and encouraging for them.

Welcoming you for another wonderful holiday at Saj.

Regards

Team Saj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

I had booked Saj Resort thru Booking.com aap for 11th February at Rs.5400/- per night inclusive of breakfast. As per the confirmation I have to make payment by 7th Feb. However Saj Resort sent mail for immediate payment & after payment is made they are demanding Rs.7000 for same. It’s cheating, why such booking are confirmed, when it cannot. I never had such experience with any other such services.

Stayed: February 2018
2  Thank Nitin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAJ_MOUNTAIN, Manager at Saj On The Mountain, responded to this reviewResponded 13 February 2018

Dear guest,

We sincerely thank you for your valued feedback and review.

Would like inform, as you have booked through booking.com website. Charges mentioned on site are exclusive of taxes. and as regular users, guest you must be aware of terms and condition of booking.com website. Same was informed by our reservation team, while giving confirmation.

Request you to go through all details before booking any hotel from the website, as there is no reason accused us for Freud.

Regards

Team Saj On Mountain

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Reviewed 5 January 2018

Visited this property for a cousin's wedding. Stayed here for 2 nights. The food was good. The staff was courteous and polite. The housekeeping staff was very nice. The property is located centrally and is close to the local markets as well.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
Thank kunalbagrecha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAJ_MOUNTAIN, Manager at Saj On The Mountain, responded to this reviewResponded 6 January 2018

Dear Guest,

We thank you for your comment on Trip Advisor.

We are happy to learn that you enjoy your stay with us. Thank you very much for appreciating the Food , location & the team members.

We have shared your comments with the entire team which is indeed very motivating and encouraging for them.

Welcoming you for another wonderful holiday at Saj.

Regards

Team Saj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

We stayed in the resort with families and friends in the month of December 2017. Rooms were average. Although resort claims to be the best but rooms were of three star standards and service was very poor. Food was Ok.
Not worth compare to the tariff, being charged.

Room Tip: Near Garden
  • Stayed: December 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Commander-Gupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAJ_MOUNTAIN, Manager at Saj On The Mountain, responded to this reviewResponded 5 January 2018

Dear guest,

We sincerely thank you for your valued feedback and review.

We are pleased to know that you found food taste, with your satisfaction. We assure you that our prices are very competitive in comparison to the hotels at par to Saj Resort.

However, we would love to welcome you back in the not so distant future and hope that you will give us another chance to serve you.

Regards

Team Saj On Mountain

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Reviewed 2 January 2018

Where do I even begin?
We stayed at this place for two nights out of compulsion as the booking was already done. Our experience was so bad that for the next two days we moved out to another nearby place for one third the price and twice the amenities!

1: For a 'resort' that charges a bomb for a night, they do not even provide 24/7 hot water supply. Water supply is limited to 3 hours in the morning and 3 in the evening. Seriously? Even the lowest priced budget hotels in this area were providing 24/7 hot water supply.
2: The bathroom does not have even a bucket and a mug. Fine, not everyone uses it and maybe the resort wanted to have a 'modern look'. In this case, at least there needs to be a hand shower in place of a bucket system, which was not there either.
3: Extremely dirty bed-sheets and equally dirty furniture.
4: The sofa set in the room had torn cushions.
5: There was no light in the bathroom.
6: There were mosquitoes in the room but no mosquito mat was provided.
7: For a resort that charges an amount equivalent to a four star hotel, they do not even provide wi-fi.

I fail to understand how on earth this crappy place can even get one star, leave alone four?

  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank prestidigitator22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAJ_MOUNTAIN, Manager at Saj On The Mountain, responded to this reviewResponded 4 January 2018

Dear Guest

Thank you for the feedback,

With regards to the amenities, we follow standard guest amenities in the hospitality industry

Hot water is provided to all rooms on request, over and above the times mentioned
Will certainly look into the concerns raised by you & certainly hope to make it up to you in your next visit

Regards

Saj on Mountain

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