Had issues from the start. Cockroaches in 1 room, leaking toilet in the 2nd room and the 3rd room u couldn't swing a cat in it. Waiters don't understand anything and just walk in the room without knocking. We had early starts everyday for a family ritual but we found the reception staff & room service (which was meant to be 24 hours service) all asleep on the sofas for the guests.
We had a power cut on the second day and the back up generator does not work for the lift or the a/c. My dad is disabled and has a walking stick and had to climb to the 3rd floor on 2 occasions. When I spoke to staff they said "what can we do about it".
Really bad experience and booked it only because it was number 2 on TripAdvisor. It is scaring to think what the other hotels would have been like as this one was awfulMore
- Free Wifi