Hi. We have just returned back from the holiday village travelling 12th to 26th June, myself, partner and son who is 4. I read so many reviews leading up to this holiday at one point even going to travel agents to complain due to severity of some LIES on reviews. Can I just say if you are a normal family and expect a lovely clean, well organised fantastically managed hotel then you won't be let down. Check in was excellent we were met by first choice manager who was great our son got fruit juice myself and partner sparkling wine, which can I just add is martini Spumante and is available all ai package, excellent! Check in was quick and a porter took luggage straight to room before we even walked there. Room was amazing 3402 is a great room in activity that gets son from approx 12 mid day until dusk, I think swim up rooms are a waste of money as they don't get sun, it suppose they do look the part. This room is a great stay, very clean, bathroom lovely with freestanding shower also. The food in hotel is 5* quality, anyone writing that there is no variation is MAD, you are greater in person by a great team and led to table G.K was great and made fuss of children, so was eve. All staff work so hard and are so professional please pass on...Hi. We have just returned back from the holiday village travelling 12th to 26th June, myself, partner and son who is 4. I read so many reviews leading up to this holiday at one point even going to travel agents to complain due to severity of some LIES on reviews. Can I just say if you are a normal family and expect a lovely clean, well organised fantastically managed hotel then you won't be let down. Check in was excellent we were met by first choice manager who was great our son got fruit juice myself and partner sparkling wine, which can I just add is martini Spumante and is available all ai package, excellent! Check in was quick and a porter took luggage straight to room before we even walked there. Room was amazing 3402 is a great room in activity that gets son from approx 12 mid day until dusk, I think swim up rooms are a waste of money as they don't get sun, it suppose they do look the part. This room is a great stay, very clean, bathroom lovely with freestanding shower also. The food in hotel is 5* quality, anyone writing that there is no variation is MAD, you are greater in person by a great team and led to table G.K was great and made fuss of children, so was eve. All staff work so hard and are so professional please pass on our thanks if reading. Show cooking chefs are great and friendly, we ate crispy duck, fajitas, gammon, beef, pork, turkey, pastas, kebabs, fish chips and mushy peas. Can I just add this is on top of normal menu of rices, stews, salads to die for, cheese boards, olives I could write all day. I like clean environments and it was def. this hand gel is also available. My little boy ate such great food . You have lager which is nice and also rose red and white in here also. All nice. Sparkling wine was great and rhodes sunset is best cocktail to try. As far as wedding parties went I saw a few but there was no trouble from any large groups. Water park was amazing and lifeguards work so hard in here , they are so hot on health and safety which is great telling children not to run etc. I think the guard was called vlar he was especially great and professional. All staff take pride in their work and also their hotel which is so warming, our cleaner was great coming every day. Make use of hire of towels, good tip at 10 euro each to hire. Local area was nice , star bar good. Pirate trip for young ones great, mel made this a great day for our little boy Harry. All reps work very hard kids club was amazing my little boy actually asked to go to see Greg and team. Gee is best rep and works so hard, we have you in our photo album, kids love him and always tries one hundred % even on birthday ! Only criticism I have is evening entertainment, but I have since read this is the line up for all holiday villages so its nothing this one place is doing. It is not a reflection on reps at all but so repetitive, also when kids show finishes at 9.30 bingo starts, should have a bit of music here as this is why some people go home. Bingo is sold at one time if you miss this e.g eating you then can't play. Live acts were great but I expect first choice to pay for this every night? Also one nit bingo machine was broke so Keith had to use mobile phone app. Which he did so well on, but come on they should have had one brought in that day no matter what cost, each family pays approx. 3k to stay here? That is only complaint. Food in Mexican is to die for, best we have ever ate. Italians also beautiful very nice and staff excellent. Did not try Greek as opted for Sunday dinner withies instead. This is the best holiday we have ever had. Thanks again and thanks to celina for excellent room.More
Show less