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“Pleasant stay!”
Review of Mitsis Grand Hotel

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Mitsis Grand Hotel
Ranked #33 of 126 Hotels in Rhodes Town
Reviewed 7 December 2017

Nice hotel located in front of the nice blue Mediterranean sea.
Upon entering the hotel you can feel welcome, the reception staff are very good, a lot of space for sitting around, all the areas are tide and clean.
Entering the room we feel warm and cozy and happy with all the decorations and amenities we have. Bathroom also very good, loved the olive oil scrub soaps and nice spacious balcony with the inland view and hotel area.

Bar and snack areas around the pool were great and the staff willing to serve you with a smile even late at midnight..

Food was normal nothing too special but nothing bad...Just good!

Overall a very pleasant 2 days accommodation.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank yodaras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this reviewResponded 8 December 2017

Dear yodaras,

Thank you very much for your lovely review.

We are delighted to read that you very much enjoyed your mitsis grand experience!
Your compliments about the courteous staff, our decor are an affirmation to the service and standards that mitsis team work hard to achieve. How nice to know that you also very much value the olive oil scrub soaps and nice spacious balcony with the inland view and our hotel enviable location!
Once again we would like to thank you for your praising words and are already looking forward to your return next year.

With very best regards,
Mitsis Grand Hotel
Dona Giourga Guest Relations Manager
guestrelations@mitsis-grandhotel.com

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7 - 11 of 2,542 reviews

Reviewed 7 December 2017

Love this Hotel, been here twice & already booked for Easter next year, with our daughters. The staff work as a joint team effort, nothing is too much trouble and always done with a smile.
The restaurants are extremely good. Whether the main restaurant, serving Buffet, two a la cartes Chinese & Italian are also excellent. Over the past years we have become to know the staff pretty well, even Pete the exercise trainer, Boot camp or similar every morning at 08:00hrs, wakes u up for a good start for the day, TBH it also helps to burn off the excessive amount of calories you put away, especially form the "cake shop" served always with a smile by Violeta. Also located outside is a further three restaurants (a la carte) which are superb !! some of the staff being Vangellis & BiBn Bp (pronounced BP) are great hosts.
Plenty of alcoholic drinks to chose from, plus the bar staff love to join in and give you a great experience, plus ensuring your glass is never empty !! (I do not like an empty glass ! lol)

Reception, always on hand to help, Dona Giourga, has always been our friend from the first time we arrived. Ensures we get the perfect room and ensuring that everything is good, checks in with us on an every other day basis, to see if we need anything ! You cannot ask for much more.

Finally, last but certainly not least, Mariettis

Room Tip: Room 541, great views & plenty of room
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  • Stayed: April 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this reviewResponded 8 December 2017

Dear Stephen R,

Thank you for your review on Tripadvisor and your loyalty as a regular guest.

We are glad to hear that your last stay in our Mitsis Grand Hotel ***** was delightful, pleasant and relaxing. It is our biggest aim to provide a very personalized and caring service and it is wonderful to read that that you consider us your home from home.

Moreover, we are proud to learn that we could convince you with the quality and variety of our food. The gastronomy is a major trademark of our hotel and we love to spoil our guests with a mix of lavish buffets and a la carte menus.

Once again we would like to thank you for your lovely review and we are so happy that we will have the privilege of welcoming you back again soon for Easter 2018 !

With warm regards from your second home,
Dona Giourga
Guest Relations Manager of Mitsis Grand Hotel
guestrelations@mitsis-grandhotel.com

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Reviewed 15 November 2017

Stayed for a week in October, actually left one day before they were shutting down for the winter! Fantastic hotel and staff, food was gorgeous and so much choice think we only ate out a couple of times. Celebrated our anniversry during our stay, they made us a lovely cake and delivered it to the room together with a bowl of fruit and a bottle of wine, lovely touch thanks to Donna. Location was excellent, short stroll into the old town. Sun loungers on the beach we very comfortable, well worth the €5 a day each. Would recommend and will certainly return.

Stayed: October 2017
Thank Marilyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this reviewResponded 17 November 2017

Thank you for sharing you review, Marilyn K,

We're thrilled you enjoyed the stellar views from our prime service.It is always an honor for the whole Mitsis Grand Team to have you here and offer you our warm hospitality.

We can't wait to see you again soon for another amazing experience!

Have a fantastic winter!

Warm regards,
Dona Giourga
guestrelations@mitsis-grandhotel.com

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Reviewed 10 November 2017

This is the 2nd Mitsis hotel we have stayed at and although lovely, it wasn't as good as the first one we stayed at in Crete. However, this did not spoil our holiday at all. All the staff were excellent and very friendly, the food was fabulous and the external restaurants were all amazing, my favourite being the Asian. If you are a bit of a "gym bunny" then there is an adequate one in the hotel but it is 9 Euros a day, we bought a 7 day pass which was 45 Euros. The weights are great but the cardio machines leave a lot to be desired. Both bikes were inoperable, one of them you could just about get going by pedalling like mad for a good 30 seconds before being able to select a programme or change the gearing and the stepper in the corner was out of order, leaving only 2 treadmills, a cross trainer and a rowing machine. The location was amazing, Rhodes old town is a delight, a real jewel in the crown. We hired a scooter for 2 days and it only cost 38 Euros, we visited both sides of the island and had a great time. The Acropolis in Lindos is a must. I would stay here again and if you have never experienced a Mitsis hotel you will not be disappointed.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank CAJSalisbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this reviewResponded 17 November 2017

Dear CAJSalisbury ,
It was a great pleasure to hosting you at our Mitsis Grand Hotel! We highly appreciate your trust and your kind support.

We are thrilled to read such a review and we are certain that fellow readers now can imagine a bit of what to expect at your home where the staff makes the difference.

A lot of our guests stay in the hotel to fully enjoy the location, the food and the service. We also encourage the guests to explore the beautiful old town and the Acropolis of Rhodes.

Again, thank you very much. We look forward to your return!

Best regards,
Dona Giourga
guestrelations@mitsis-grandhotel.com

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Reviewed 9 November 2017

The Hotel was superb, The location is excellent really convenient to Rhodes old Town
The hotel staff were the friendliest I have ever experienced anywhere.
A must hotel to stay SUPERB and plenty of activities with numerous restaurants

Room Tip: Sea View is worth the small amount extra
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this reviewResponded 17 November 2017

Thank you so much for having stayed with us and for having shared your experience with us.

We are thrilled to read that you found it hard to fault the hotel and that you found the staff extremely courteous and helpful and the rooms and facilities excellent.

We hope to welcoming you back anyways in the future in order to pamper you again at the Mitsis Grand Hotel in Rhodes.

Best regards from the beutiful Rhodes,
Dona Giourga
guestrelations@mitsis-grandhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli 1 | Papanikolaou, Rhodes Town 85100, Greece
Phone Number:
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Business Hotel in Rhodes Town
#9 Spa Hotel in Rhodes Town
#10 Family Hotel in Rhodes Town
#17 On the Beach Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
#26 Luxury Hotel in Rhodes Town
Price Range: €94 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 405
Official Description (provided by the hotel):
GRAND HOTEL, the only 5-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. Located in the city of Rhodes, at a short distance from the medieval town, the hotel is fully renovated and offers its guests all modern facilities. It has 405 luxurious guestrooms, most of which have a sea view and of which 5 are suites that stand out for their exceptional grace and comfort. The hotel has a fully equipped gym with an indoor swimming pool, two outdoor swimming pools and a variety of sports activities for both adults and children. Two conference rooms of a capacity of 600 and 200 people respectively and an impressive ballroom, equipped with technology fit the most demanding communication requirements. GRAND HOTEL offers at its 6 different restaurants a variety of gourmet experiences for the most discerning palates and offers snacks throughout the day at the Creperie - Gelateria and its wooden stove. ... more   less 
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes/Rhodes Town, Greece

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