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Reviewed 21 March 2018 via mobile

I stayed for five nights with my husband and daughter at Hotel Raratonga and we really enjoyed the room, the swimming pool and appreciated Lucy and Alessia’s helpfulness. Beds are comfortable and the room and bathroom are well equipped and cleaned daily. We didn’t have a kitchen unit but had a fridge and could make hot drinks. The pool is a real plus in the extreme heat of Santa Teresa and we spent lots of time in there. The hosts did everything they could to make our stay enjoyable - lovely people. The hotel is at the Hermosa end of Santa Teresa and it’s a little far to walk to the main drag so it’s easier for people with transport; there’s a bus that runs every 2 hours but a taxi costs around $5 which is not bad.

Stayed: March 2018, travelled with family
Thank cath0gan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raratonga, Owner at Hotel Raratonga, responded to this reviewResponded 2 April 2018

Dear Cath
Thank you so much for your nice words on us. We are very glad you had a good time with us and that you liked our facilities and services. We appreciate very much when guests recognize our effort and yes our guest's wellness during their stay with us is a priority.
It was very nice for us to meet your family and we wish all the best in your travel adventure. Hope to see you back soon!
Alessia Sonnati

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Reviewed 8 March 2018

This small, trendy hotel is located within very close proximity to the Santa Teresa beach (literally a 2 minutes walk); I would highly recommend this place to anyone who enjoys walks/jogs along the beach, surfing, swimming or any other aquatic activities. The beach is clean and it was not too crowded when we visited it in late February 2018. The hotel owner also provides surfing lessons at a relatively affordable price ($45 for 90 minutes), so we took advantage of that as well. The room is quiet, private and clean, with a fairly modern bathroom and comfortable beds. The owners were also friendly and helpful with recommending other activities and restaurants close by. The hotel only has 5 to 6 rooms from what I could tell, so this was also a great advantage in terms of using the hotel's pool and not having to worry about monopolizing it or making others wait for their turn. The hotel can accommodate groups of up to 4 people in one shared room, which is a great option for 2 couples, a group of 4 friends or a small family. There are rooms located at lower levels, so if you have bulky luggage choose a room that isn't on the highest level. to avoid having to lug your luggage up the stairs. If I had to be nitpicky and choose any drawbacks, I would say that it would be an even better deal if breakfast was included in the price. Also, being strongly environmentally-friendly, I would recommend that they encourage recycling by placing recycling bins in all rooms. Otherwise, I would most probably return to stay there once again if I were ever in the area. Overall, I do recommend this hotel to friends and family.

Room Tip: None of the rooms have views so it doesn't matter which you choose. Lower levels are good for older folks or if you have bulky luggage.
  • Stayed: February 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank avataraja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raratonga, Owner at Hotel Raratonga, responded to this reviewResponded 11 March 2018

Dear Raja, we would really like to thank you very much for your positive feed back! It was really nice for us hosting you in our hotel and we are very happy that you liked the property and the pool and our surf lessons. We will pick up on your suggestion on encouraging recycling more putting some info in the rooms. We do actually recycle a lot too. We have recycling bins at the reception areas and we are actually separating all our guests trash manually each day and wash it, since we only get a recycling collection once per month , so we have to maintain it very clean. We haven't put recycle bins inside the rooms because of the space, but we will definetly put some more visual INFO to get more help from our guests. Again thank you very much and we wish all the best!

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Reviewed 3 March 2018

We loved the place. Location is great, few minutes from a lovely part of the beach in Santa Teresa. Staff and owners are so helpful . The room was nice a beds great. Nice little pool to cool down after the beach.

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank blarsen2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raratonga, Front Desk at Hotel Raratonga, responded to this reviewResponded 17 March 2018

Dear guest, we'd like to thank you for taking the time to review us. We couldn't be happier to know that you loved our Hotel and that you liked our location and felt comfortable and well taken care of by our staff, we aim for all our guests to feel like home when they visit us.
See you next time!
Pura vida
Lucy

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Reviewed 21 April 2017

We stayed in the two bedroom apartment with our two little boys while we were in Santa Teresa visiting family. The hotel was close to our family, the store and a beach access. The space was clean, the beds comfortable and everyone was really accommodating. There is a rooster nearby, as mentioned by another reviewer, but we had a white noise app on our phones and that did the trick if you have any light sleepers. I would highly suggest staying here!

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank klfieunc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raratonga, Front Desk at Hotel Raratonga, responded to this reviewResponded 28 June 2017

Dear guest, we want to thank you for sharing you experience with us, we were very pleased to know that you liked our location and that you thought our place was clean and comfortable. We really appreciate that you would recommend us and hope to welcome you back soon.
Best,
Lucy T.

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Reviewed 23 March 2017

We loved the property and proximity to the beach. The pool was a nice escape when the sun was too hot to lay at the beach, the trees provided shade and brought lots of different birds. We had a great time.

Stayed: February 2017, travelled with friends
Review collected in partnership with this hotel
Thank Shannon_Lyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raratonga, Front Desk at Hotel Raratonga, responded to this reviewResponded 7 April 2017

Dear Shannon,we'd like to thank you for sharing your experience at Hotel Raratonga.
We loved to know that you liked the proximity of our hotel to the beach and that you enjoyed of the pool and shade of the trees in the pool area, and the fact that you said that you had a great time means a lot to us. We certainly hope that you visit us again the next time you come to Santa Teresa.
Best,
Lucy T.

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