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D'Feringghi Haus
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Reviews (49)
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Reviewed 14 August 2016

As mentioned the price was a bit steep for the facilities available there. Despite renting a high end room there was no refrigerator. The bathroom was cramped. Breakfast has little spreads. Although the night life around the hotel was good. Night market bazaars and restaurants were available at night.

Stayed: July 2016, travelled on business
Review collected in partnership with this hotel
Thank helang1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFH-Manager, Manager at D'Feringghi Haus, responded to this reviewResponded 31 August 2016

Dear Helang

thanks for your review and highlighting the area which is indeed excellent. Please note that as a budget hotel we do not advertise our wet-cells as proper bathrooms. It is merely a private "wet-cell" with shower and WC which is still better than having to use shared facilities over the corridor that is found in most budget hotels around here. Also do all of our rooms provide windows, which is not common in our competitors. The breakfast is something we throw in for free since last month, as the bookings and confirmations to all booking channels are featured still without breakfast (room only) and we do not charge for it. Our spread is a continental breakfast with choice of 2 different coffee's, 2 teas, chocolate drink (Milo and/or Ovaltine), sliced fruits, sliced cakes, toast with 2 different jam choices, chocolate spread and peanut butter. On weekends we also give cheese spread. Trust that this is a good choice for our standard of hotel and do look forward to greet you and/or your friends during the next trip to Penang here in our cozy budget hotel, where Penang is rightly at your fingertips.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2016

small room smaller bathroom.. Location is good if u want beach.. Staff are good especially the owner Rudi & his Wife .
no refrigerator no telephone Price should be lower.
bad towel Smell blanket Old mattress .

Stayed: July 2016, travelled solo
Review collected in partnership with this hotel
Thank mr_vip7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFH-Manager, Manager at D'Feringghi Haus, responded to this reviewResponded 31 August 2016

Dear Mr VIP

thank you for your review of our hotel, which is rightly mentioned at a very good strategic location. Therefore our costs are also high and we will have to charge premium prices, but still low in comparison to the bigger hotels around us. As a budget hotel we do not provide refrigerators in the guest rooms, except our family room and our suite. Please apologize if there was some towel not smelling fresh and be rest assured that we will take this issue up with our laundry supplier in return. Agree that there are a few rooms where we have not changed the matress after having taken over this hotel in April, but we do plan to do so soon. At your next visit, please do let us know if there is anything we can do to ensure that your stay is comfortable and we will definitely try our best. Have a pleasant September.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2016

Room was small but convenient. Bathroom sliding door needs fixing. TV remotes need fixing. Pricy despite the size of the room. Otherwise it was cozy and comfortable. Would have preferred if the phones in the hallway was located some where else

Stayed: August 2016, travelled as a couple
Review collected in partnership with this hotel
Thank keeshansharvina90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFH-Manager, Manager at D'Feringghi Haus, responded to this reviewResponded 31 August 2016

Dear Keeshan

thank you for taking the time and review our property, which we are keen to improve accordingly. Meanwhile we have noticed that some guests are spoiling our TV remote controls and bought new ones, and we have gotten a quotation to overhaul some of the sliding doors for our in-room wet-cells (we do not call it bathroom due to the size). The phones in the hallway are for housekeeping operations and any guest emergency, since we have avoided putting phones inside the guestrooms. Please apologize if there had been any disturbance during your stay - which is the first time we come across in fact.
The room price is a little above the competitors in less cozy setting and less favorable location. Due to the good place, our costs are higher which is why we have no choice but to cover back, but therefore our guests are more convenient here in comparison. Hope to see you and your family & friends back here at D'Feringghi Haus and wish a good time ahead.

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Reviewed 7 August 2016

I can change the room if i want its near wifi. And the service is good to advice me about another place to eat and travel. Its near night-market that easy to buy and eat. You can go by bus at bus station near it.

Stayed: July 2016, travelled on business
Review collected in partnership with this hotel
Thank pop_afaps49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFH-Manager, Owner at D'Feringghi Haus, responded to this reviewResponded 7 August 2016

Dear Pop

khun krup for your review, which we all dearly appreciate. Yes, our hotel's location is great for a holiday and we all hope to have you back here and spend some time-out here again.

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Reviewed 6 August 2016

The staff of this hotel, they are very friendly. Everyday breakfast includes bread, cake, jam, nutella, peanut butter, instance coffee and 2 fruits. Small bathroom, big bed. Wifi is strong at the lobby and restaurant but very very weak in bedroom.

Stayed: July 2016, travelled on business
Review collected in partnership with this hotel
Thank Sawapat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFH-Manager, Owner at D'Feringghi Haus, responded to this reviewResponded 7 August 2016

Dear Khun Sawapat

thank you indeed for your review which will give our entire team encouragement to continue working hard to meet our guests needs. We are currently searching for another solution in regards to make a stronger WiFi signal for the rooms. Hope to see you and your family and friends back for a holiday here at D'Feringghi Haus.

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