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All reviews min walk ferry shower pool holbox
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3 - 8 of 30 reviews
Reviewed 28 May 2017

Stay here if you are looking for a Christain retreat. You will pray a lot. You will pray that your air conditioner works, that your door locks, that the electric power doesn't go out the morning of your departure and you have to pack and dress in the dark, that if the hotel managers say they will be open until 10 pm for your golf cart return...that they really will be. Overall....my advice...stay somewhere else!

Room Tip: Don't stay here.
  • Stayed: May 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Cyndi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017 via mobile

The staff at Maya Hotel Residence is very helpful and accommodating. The pool and grounds are lovely and relaxing. The sounds of the palm tree fountain in the pool adds to the tranquility of the surroundings. The hotel is at the opposite end of the center, which makes this location quieter for those who wish to have a bit more seclusion from nightlife. Easy access to ferry and marina with a 5 minute easy walk to center and the beach. The rooms are spacious and our king room has a small veranda just outside the sliding glass doors with a bistro table and chairs. Overall we were quite pleased with Maya and will be back to visit again and would highly recommend this hotel.

Stayed: April 2017, travelled with friends
1  Thank TravelingSoul2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017 via mobile

Lovely hotel close to the pier. Super nice rooms and nice furnitures, clean. Lovely garden and a super nice pool area. Very nice and helpful staff that gave us a map with good info. Loved that they have coffee and tea for free all day. The only minus is that the wifi didn't work in the room. Would definitely stay here again!

Stayed: March 2017, travelled as a couple
Thank Maryhellthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2017

The hotel pictures do not reflect the reality at all. The room was VERY simple, it only had a bed a shelf and that was it. The room was not very clean and the sheets and towels were stained.
The first night there was no hot water and in the shower there were small little worms coming out of the drain after showering. On top of that, the cleaning service didn’t even pass by our room over the two nights we stayed there.
The hotel WiFi worked only in the reception area and it was very slow. The hotel is also on the other side of the island, next to the ferry pier, far from the beach and anything else. I would not recommend to stay at Maya Hotel Residence.
The only positive thing was the nice reception lady that was very helpful.

  • Stayed: December 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank markoj05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2017 via mobile

If you're looking for a hotel in holbox this is the place is few steps away from the harbor and not to far from the main area of the island the hotel has beautiful patio with swimming pool and garden and all kinds of plants outside. This is not to your five start hotel by any means but it does the job. The rooms are clean and the staff is very helpful and on point. the down side is that they do not have a kitchen but you can always find a quick snack in town. When you arrived they were under new management and many things need to be fixing but if you're not picky and just need a place to have a clean bed and Clean room this is the place.

Stayed: January 2017, travelled with family
1  Thank juan luis h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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