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Torremirona Golf & Spa Resort
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Reviews (300)
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All reviewscosta bravatee timesrecommend this placeenjoyed our staypleasant surprisereception deskbar and restaurantnice hotelgolffigueresspaviewspyreneesterraceseasidemenuenvironment
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Reviewed 3 October 2017

went here for a 4 day golf break ,really enjoyed the golf course not too tricky. The hotel rooms and public areas were well maintained and very clean. Unfortunately the bar and restaurant operation were not good, lack of staff and a kitchen that was unbelievably slow over 1 hr from ordering to any food appearing on 2 evenings and then starters and mains appeared at the same time. The waiting staff also served the bar which meant the bar was often left with no staff and the tables went uncleared. If the management can get the bar/restaurant operation sorted I would go back but only then.

Stayed: September 2017
Thank gmccartney2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

What a shame that a good day was ruined by the clubhouse staff.

We were welcomed in the pro shop and quickly sorted out with scorecards, strokesavers and buggies. We teed off promptly and were not held up. The course was in good shape and tight. The greens were excellent but the bunkers were shocking - hard baked and no sand, like playing off concrete! There is no drinks or food cart either.

We then returned to the clubhouse and from here it went rapidly downhill. The service was simply appalling. Drinks were ordered and not delivered. We then went inside to eat and in spite of several requests to order it took 30mins to order. More drinks ordered which took forever to come and the food came out 35mins later - and the burgers were very rare inside. Couldn't have had more than 3mins on either side.

What made the situation worse was a table of 'locals' next to us who had 3 waiters fussing over them and their children.

When the bill came it had the drinks on it that had not been served - unbelievable!!!!

Sort yourselves out.

Stayed: September 2017
1  Thank adrianHeswall_Wirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Stayed one night on way to France, the place is nicely located but bedrooms are a bit tired. Restaurant was well staffed but one wine and two dishes I selected were not available. They take dogs which is great and I had a wonderful morning walk with mine.

Stayed: September 2017, travelled with family
1  Thank roadtripbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

We stayed for a weekend in July. Hotel is quite nice with lovely pool area and beautiful golf course. The room is quite large. We also had a nice balcony. The room could be better equiped and the refills didn't happen. The walls are like paper and you can hear a lot from other rooms / corridors. The restaurant was nice with quite stupid reservation policy. We only went to dinner once but food and service were really good :) can recommend this place for golfers.

Stayed: August 2017, travelled as a couple
1  Thank Irkutus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Responsable de calidad at Torremirona Golf & Spa Resort, responded to this reviewResponded 18 August 2017

Dear Irkutus,

Firstly thank you for taking the time to offer us your feedback. This is greatly welcomed as we constantly seek to improve upon the service we deliver to our guests and help us further enhance their experiences with us.

On the one hand, I regret that we fell short of your expectations in some aspects. I certainly empathize with the points you mentioned in your review and that is why I would like to apologise for any inconveniences this may caused you during your stay.

On the other hand, I am glad with the fact that you enjoyed our location as well as the services that we have. We would invite you to enjoy our new Spa Dubhé. It is the best place to relax and take a break.

Torremirona Relais Hotel team is looking forward to welcoming you back soon again, meantime we all wish you the best.

Regards,

Laura Sayeras
Responsable de calidad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2017

We stayed here for a night in May and chose the place for its convenient location for our travel agenda. We are not golfers. What a pleasant surprise! The resort is really in the middle of nowhere which was great for us - it was not that far from the major road.
The front desk staff were very helpful and multilingual. We had an early dinner in the bar with a great view of the golf course. Our room was spacious, quiet and dark - we had a good night's rest. The breakfast buffet was very good - lots of choices and tasty food. Seemed to be a lot of French tourists here.

Room Tip: Ask for a view
  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Responsable de calidad at Torremirona Golf & Spa Resort, responded to this reviewResponded 6 August 2017

Dear Barbara F,

First of all, we would like to thank you for choosing Torremirona Relais Hotel Golf & Spa to spend one of the days of your travel.

Like you say in your comment, our team works every day to ensure we offer a perfect experience at Torremirona. Moreover, 4 months ago we opened the new Spa called Spa Dubhé! The perfect way to relax, get a break and escape from the hassle.

The Chef and his team are working continuously to offer our guests only the best using local fresh products. We dedicate ourselves to try to meet your expectations. This Resort is located really close to the emblematic points of Costa Brava like Figueres where you can visit Dali's Museum.

Finally, thank you for your confidence by booking with us, and we hope to see you soon.

Best regards,

Laura Sayeras
Responsable de calidad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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