I was so disappointed with my recent stay at this hotel. Advertised as four star hotel, I fails comprehensively, and when complaints are raised, they are dismissed and left unresolved. The hotel claims to provide wifi, and this simply just not the case, almost everyday I was forced to leave the hotel and/or my room to make the simplest of Internet usage. At best, I managed to get a connection whilst having my breakfast, but it is extremely hard to work in a dining room whilst others are eating their food. In fact, when I complained to the receptionist, I was told to use the public areas, and yet, the hotel says WiFi is available in all areas. When investigated by the booking agent, the hotel lied and said no issues were raised!!! Breakfast was simply atrocious, for the first 4 days all I was able to eat was croissants and biscuits, I was only informed by another guest that I had to request specific items if I wanted them! Why wasn’t I given this information when I checked in or at breakfast, its just ridiculous. At no point did any member of staff give me visually or verbally a listing of what was available for breakfast. Again, when I complained I was left felling in the wrong and extremely embarrassed Although the hotel is advertised with a pool, it is actually a neighbouring outdoor sports club, and at the...I was so disappointed with my recent stay at this hotel. Advertised as four star hotel, I fails comprehensively, and when complaints are raised, they are dismissed and left unresolved.

The hotel claims to provide wifi, and this simply just not the case, almost everyday I was forced to leave the hotel and/or my room to make the simplest of Internet usage. At best, I managed to get a connection whilst having my breakfast, but it is extremely hard to work in a dining room whilst others are eating their food. In fact, when I complained to the receptionist, I was told to use the public areas, and yet, the hotel says WiFi is available in all areas. When investigated by the booking agent, the hotel lied and said no issues were raised!!!

Breakfast was simply atrocious, for the first 4 days all I was able to eat was croissants and biscuits, I was only informed by another guest that I had to request specific items if I wanted them! Why wasn’t I given this information when I checked in or at breakfast, its just ridiculous. At no point did any member of staff give me visually or verbally a listing of what was available for breakfast. Again, when I complained I was left felling in the wrong and extremely embarrassed

Although the hotel is advertised with a pool, it is actually a neighbouring outdoor sports club, and at the time I visited, it was full with local families and children, and not the relaxing spot implied at the hotel in their advert.

To be totally honest, this has not been a good experience and I am unable to recommend this hotel. More