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Lee D

A friendly, peaceful place.

5.0 of 5 bubblesReviewed 15 Sept 2023via mobile
The friendliest hotel I’ve visited. Everyone is so welcoming and make you feel special
I visited with my parents as took them on holiday for 70th birthdays. They loved their stay.
It’s a peaceful resort as you are up on the hill, no scramble for a pool lounger, plenty of space and easy to get a cold beer!

If you want somewhere where you can get some peace this is the perfect place.

I can’t thank the team enough for our amazing stay
Date of stay: September 2023
Trip type: Travelled with family
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RHR Team, Guest Services / Front Office at The Noverian Scenic Malia, 5 Star Hilltop Villa Resort, responded to this review
Responded 30 Oct 2023
Dear Lee,

Thank you so much for posting your review and sharing your feedback! It was a pleasure having you and we hope to see you again soon!

All the best,
The Royal Heights Resort Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (562)
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Traveller rating
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All reviews private pool half board great gym old town would recommend hiring a car malia town a short taxi ride great resort pool bar plenty of sunbeds villa rhr crete athena euros sauna holiday
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Reviewed 26 August 2023

We wanted a relaxed and laid back holiday and Royal Heights absolutely delivered. The location is fantastic - panoramic views of the town and really peaceful. The staff were wonderful. Athena and Maria at the front desk were warm, friendly and really helpful. The rest of the staff from housekeeping to the restaurant and bar staff were all really friendly and lovely to interact with. The hotel was very accomodating to my wife's dietary needs and really made us feel looked after. We had booked one of the villas with a private pool and I would definitely recommend it to anyone who is coming with children. Our kids loved having their own private pool and we pretty much spent each day there. The villa itself was really clean and the resort is of a very high standard. The town is an approx 15 min walk downhill and there are a number of local restaurants to choose from which I am sure everyone would enjoy. On the way back to the hotel a taxi is definitely recommended😃. All in all this has been a fantastic stay and we will take back fond memories of our stay. If you are looking to stay in the region I would suggest Royal Heights as your number one choice.

Date of stay: August 2023
Trip type: Travelled with family
1  Thank schohhan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHR Team, Guest Services / Front Office at The Noverian Scenic Malia, 5 Star Hilltop Villa Resort, responded to this reviewResponded 2 September 2023

Dear Schohhan,

Thank you so much for taking the time to post your review regrading your stay.
Your lovely comments are highly appreciated!

Best Regards,
The Royal Heights Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2023

The staff were very kind and respectful, the food was amazing and I made friends with the staff. There was our own pool, there is places to go out to nearby but I'd advise you to see if you're willing to walk down a hill or get a taxi. For sure get a taxi on the way up. It was very clean and tidy, there's no washing machine sadly but there's everything else you'll need to cook (apart from food). There's also a supermarket nearby aswell to shop.

Room tip: "Keep the outside door shut unless going out" the staff said. One time I forgot and there was a dragonfly.
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Karan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RHR Team, Guest Services / Front Office at The Noverian Scenic Malia, 5 Star Hilltop Villa Resort, responded to this reviewResponded 2 September 2023

Hi 878karanc,

Thank you so much for posting your review and sharing your feedback! It was a pleasure having you and we hope to see you again soon!

All the best,
The Royal Heights Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2023

RHR is a great hotel with especially fantastic views. We stayed in the one of the cliff top villas (room 402) and the pool was kept clean, grass neat and any staff were lovely. We visited the gym every day (except Sunday because it’s closed on Sundays) and there was plenty of space with many different machines. The walk into Malia was about 20mins. It was a nice way to see the rustic outskirts. I recommend the old town because there are lots of small and traditional restaurants. A tip for staying in the villas is that the door locks when closed so make sure you keep a key on you at all times. We managed to lock ourselves out 😂! Luckily the kind staff were happy to help and used the spare key to let us back in.

Room tip: Don’t lock yourself out. Get a taxi back up the hill from town- it’s only 10€ and worth it especially in the dark.
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JakeRedding
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Heights Resort, General Manager at The Noverian Scenic Malia, 5 Star Hilltop Villa Resort, responded to this reviewResponded 23 August 2023

Dear Jake,

Thank you so much for posting your review and sharing your feedback! It was a pleasure having you and we hope to see you again soon!

All the best,
The Royal Heights Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2023

Quiet place just about 1 mile away from Malia strip. Nice walk down but need a taxi on the way back due to incline (as menationed by others). Excellent staff and special thanks to Dimitrius who could not do enough for us.

Room tip: Nice beach at Malia but I suppose it will be very bsuy at high season. Probably need to book at beach club in advance.
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank bobdazler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Heights Resort, General Manager at The Noverian Scenic Malia, 5 Star Hilltop Villa Resort, responded to this reviewResponded 28 June 2023

Dear Bobdazler,

Thank you so much for taking the time to post your review regrading your stay.
Your lovely comments are highly appreciated and we hope to see you again soon!

Best Regards,
The Royal Heights Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2023 via mobile

This is a must stay hotel. The location offers stunning views over Malia. The facilities are 5 star. If you are looking for a quiet getaway this is the place. The pool and surrounding area is well maintained with an ambutance of space and plenty of sunbeds..no rushing from breakfast to claim your sunbed for the day. The staff and customer service take the hotel to another level - exceptional. Athena, the hotel receptionist, went above and beyond to make our stay memorable. We can't thank her enough. Maria was also very helpful when we needed help..nothing was ever a bother. Dimmitto, in the restaurant, always greeted us with a smile, ensuring breakfast was an enjoyable experience. Last but not least, Dimmas was friendly, with an engaging personality. A great person to know. The owners should be proud that they are represented by such exceptional staff. We will be looking to return, hopefully in the near future.Thanks for the memories.

Paul and Gill room 205

Room tip: It's a good 20 minute walk into Malia for those who like to exercise...otherwise taxis are easily arranged.
Date of stay: June 2023
Trip type: Travelled as a couple
Thank OnAir614210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Heights Resort, General Manager at The Noverian Scenic Malia, 5 Star Hilltop Villa Resort, responded to this reviewResponded 28 June 2023

Dear OnAir614210,

Thank you so much for taking the time to post your review regrading your stay.
We are so glad you enjoyed the facilities, as well as mention our staff who work effortlessly to make our guests feel safe and welcome.
Your lovely comments are highly appreciated and we hope to see you again soon!

Best Regards,
The Royal Heights Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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