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Reviews (1,873)
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All reviewsgabi beachtapasjetty baraqua restaurantoutdoor showerspices restaurantall inclusive packagegolf cartjose antonioterrace roommain restaurantprivate beachhuge bathroomindian oceanspecial thanksour honeymoonfront office manager
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Reviewed 19 January 2018 via mobile

We stayed in melia zanzibar 23 dec 2017 to 4 jan 2018
Fantastic experience ! Super friendly staff, very good service everywhere. In the room, at the pool side , in the restaurants.
Special thanks to Arthur guest manager, who was very friendly and helped us with all little request we had.
At the activity desk Amour organized a two days safari in Tanzania for us. Exceptional !
And the diving center reccomendad by the hotel "Parasailing" very proffesional. With good instructors taking goos care of the divers( i had a fantastic night dive )
Special thanks to the owner of the dive center Alp Aksu
Absolutly great experience

Stayed: January 2018, travelled as a couple
3  Thank imre2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur Leopold L, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded 6 February 2018

Dear Guest,

On behalf of the entire Meliá Zanzibar Team, Amour, myself, thank you so much for sharing such a lovely comment !

Needless to say that in addition to acknowledge your feedback and share them to our teams, we do thank you for taking the team to allow us to improve the quality of our service by sharing your feedback with us.

Definitely our activities are a major point of our Guest experience and we are glad you enjoyed it.

We look forward to welcoming you again soon !

Best regards

Arthur Leopold Leleu
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

worth to go, very friendly and engaged staff . Local people also are polite and they do their very best, but you can't expect the quality of the Seychelles or Maledives.
The future belongs to this island.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank D7744GXalainb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur Leopold L, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded 6 February 2018

Dear D7744GXalainb,

Thank you for sharing your experience with us.
Please allow us to be confused upon the reading of your comment ! The rating does not seem to be up to the good words you used to described your experience you had in Meliá Zanzibar. We do however note all your comments for possible improvements shall you give us more details.

We look forward to hearing from you soon,

Best regards

Arthur Leopold Leleu
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018

We choose Zanzibar for our January escape and landed to Melia Resort right in the middle of the month. I can easily say it was one of the best surprises I ever had so far regarding the location, the surroundings, the beach, but especially the people. The resort is simply great, quiet and peaceful, really appropriate for a couple trip or a family trip also. We really enjoy the room and the view from the view also.
As for the food, it was a real delight.
I am not sure what is the best word to describe the atmosphere in the resort or the people there but they teach us that ”hakuna matata” is an answer for everything. They are simply amazing. Thank you all for the experience and look forward to coming back!

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank SoniaNechifor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur Leopold L, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded 6 February 2018

Dear SoniaNechifor,

Wow ! What a comment ! Thank you so much for sharing your experience that seems to be such unforgettable !
We are definitely happy and speechless reading such a lovely comment. Needless to say, your words will be shared to our teams!

Comment like yours is the best rewards our efforts can get and we do thank you for that.

We look forward to welcoming you soon,

Best regards

Arthur Leopold Leleu
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

Amazing hotel. The hotel staff is the best I have encountered. Services, pleasant and loving people mainly. It's always clean here and the food is delicious. Warmly recommend to come here for all types of vacations. Less with children ...

Stayed: January 2018, travelled with friends
Thank Eyal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur Leopold L, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded 6 February 2018

Dear Eyal D,

Thank you very much for sharing your recent experience with us !
Your feedback have been well noted and shared to our teams in order to keep improving the quality of service we provide to our guests.

We look forward to welcoming you soon again,

Best regards

Arthur Leopold Leleu
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

The most friendly people,
The best ambiance,
The spectacular views,
The cozy environment,
Great Food
This resort for sure met all requirements, the only downside to it was that my trip was only 5 days, should have been a at least 10 days!!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Mohamad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur Leopold L, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded 29 April 2018

Dear Mohamad G,

Thank you so much for your comment !

We are definitely very happy to read that you loved the friendliness of our teams, the ambiance, the view and the food!

We look forward to welcoming you again soon for another Meliá experience in the spices island and shall the occasion arises, be assured that the entire will be delighted to look after all your wishes,

Best regards,

Arthur Leopold Leleu
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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