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“Idilic setting in Zanzibar”
Review of Melia Zanzibar

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Melia Zanzibar
Ranked #1 of 12 Hotels in Kiwengwa
Certificate of Excellence
Reviewed 6 February 2017

Breathtaking views, fantastic food, superb service and luxurious rooms. The perfect spot in Zanzibar if you need a relaxing break with all the perks. All amenities were clean and well looked after. Perfect place to get married on the pier.

Room Tip: Book closer to the main hotel to avoid long walks to your room.
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  • Stayed: June 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-Zanzibar, Guest Experience Manager at Melia Zanzibar, responded to this reviewResponded 7 February 2017

Dear Mr. Kyle,
Many thanks for sharing your comments on Tripadvisor!
We are thrilled to know that you loved our "idilic setting" but also, to know that our food, service and rooms exceed your expectations.
We hope to welcome you soon in Melia Zanzibar,
Best regards,
Alejandro Perez Iniesta
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 - 164 of 1,764 reviews

Reviewed 5 February 2017 via mobile

Very nice hotel, beautiful white sand beach, nice food, jetty resto was outside at the sea.. lousy service (safety box didnt work, i asked the staff to help, said i'd be leaving in 30mins, thry didnt come till i left - i put a do not disturb sign, but then the staff left a note inside my room that they have come, but still safety box not fixed!!).. minibar locked while i was suppose to have all free, tried to call but no one picked up)

Stayed: February 2017, travelled with friends
1  Thank Dodiajalah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-Zanzibar, Guest Experience Manager at Melia Zanzibar, responded to this reviewResponded 7 February 2017

Dear Guest,
First of all, thank you for posting your comments on Tripadvisor.
We are really glad to see that you really enjoyed our beach, our food and our facilities, and we will investigate what happended because we cannot locked any minibar (they are always open), and also when a guest leave the DND sign on we cannot go into the room, that is the reason why they left a note, but we will check deeply.
If you are planning to come back to Zanzibar it will be a pleasure to welcome yo back with us.
Best Regards,
Alejandro Perez Iniesta
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2017 via mobile

Everything is wonderfull. Meals, beverages, service and the facilities. You feel like isolated from the rush in your life. Buildings of hotel located on a large terratory. Huge gardens are around the buildings. People around want to make you feel comfortable and happy. Everbody asks how you feel and what you want. Rooms are clean and big enough. There are many oppurtunities to eat. 5 different restaurants. Private beach Gabi is good alternative for lunch. You can have lunch and watch the ocean. Thanks for Melia team.

Stayed: January 2017, travelled as a couple
1  Thank Aras D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-Zanzibar, Guest Experience Manager at Melia Zanzibar, responded to this reviewResponded 26 January 2017

Dear Guest,
First of all, thank you very much for sharing such a nice comment in TripAdvisor!
Our whole team is delighted to know that in your opnion Melia Zanzibar is "worth to experience", but also, that "everything is wonderful".
When you need to feel isolateed again from the rush in your life, it will be a pleasure to welcome you back with us.
Best Regards,
Alejandro Pérez Iniesta
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2017 via mobile

What a awesome resort. Best Wifi I have ever experienced at such a resort. Very strong in rooms all open areas and even beach area! Coldest aircon I have felt which is great in those temperatures. Food was amazing and loved the themed events in the evenings. Wide variety of drinks on all inclusive package. Not just local wines / spirits. Staff very friendly and efficient. Rooms beautiful and VERY spacious! Can't go wrong here. Only slight negative I can mention is that the 'swimbeach' not right in front of resort but facilities great at the beach area.

Stayed: January 2017, travelled on business
Thank Stefan-12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-Zanzibar, Guest Experience Manager at Melia Zanzibar, responded to this reviewResponded 24 January 2017

Dear Mr. Stefan,
Thank you very much for sharing such a detailed and positive review!
We are delighted to read that your were fully impressed by our Wi-Fi all over our resort, by our rooms, our all inclusive and our "very friendly and efficient staff".
It´s been a real pleasure to share your comment with our whole team.
We are very much looking forward to welcoming you back soon.
Best Regards,
Alejandro Perez Iniesta
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2017 via mobile

The hotel and its location and staff are excellent. We opted for the all inclusive option as there is nothing outside the hotel to eat or drink.. to our dissatisfaction the food and drink offered with the all inclusive program was not up to 5 star hotel.We soon realised that to have a proper sea food and a dissent wine or beer we are being charged separately..
I know this review might raise protests by many Northern Europeans who like to drink and eat all day quantities and make noise,but we were here for the peace&quality.
Next time we visit will take breakfast only ( there is no other place to have one) and eat and drink ala carte so at least we can choose our meals and drinks.
Apart from the food issue Meliá is a wonderful place as Zanzibar is it self,
People are very friendly and pleasant, we will come again.

This review was written in good faith and its purpose was to inform others and help to improve things.

Stayed: January 2017, travelled with family
3  Thank D V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-Zanzibar, Guest Experience Manager at Melia Zanzibar, responded to this reviewResponded 22 January 2017

Dear Guest,
Thank you for taking the time to write your comments in TripAdvisor.
We are delighted to know that you loved our location and our team members exceed your expectations. But we are sorry to know that our food and beverage options included on our All-inclusive package did not exceed your expectations. Our all-inclusive package is based in all the different nationalities that come to our hotel to relax, and for those guests who are looking for something more, we offer our Premium All inclusive package. So next time you come to visit us, we will recommend you also think about that option.
We hope to welcome you soon in Melia Zanzibar,
Best Regards,
Alejandro Pérez Iniesta
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Zanzibar

Address: Kiwengwa, Tanzania
Phone Number:
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Kiwengwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kiwengwa
#1 On the Beach Hotel in Kiwengwa
#1 Family Hotel in Kiwengwa
#1 Luxury Hotel in Kiwengwa
#3 Romantic Hotel in Kiwengwa
Price Range: €208 - €644 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Zanzibar 5*
Number of rooms: 124
Official Description (provided by the hotel):
The Melia Hotel and Resort is Zanzibar's leading international resort, situated on the north-east coast of the island. Melia Zanzibar is built on a 40 acre estate with a beautiful beach of pearlescent white sand lapped by warm ocean waters, 300 meters long, situated at the very end of the property to procure the perfect combination with nature. The resort is ringed by a natural coral reef, making bathing a relaxing and safe experience. The hotel is the perfect destination for honeymoon or wedding vacations as well as meetings & incentives. ... more   less 
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Also Known As:
Melia Zanzibar Hotel Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Zanzibar Island/Kiwengwa

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