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Reviews (291)
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Traveller rating
117
74
45
29
26
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All reviews function room christmas lunch bunk beds bar and restaurant big car park staff were very friendly the ground floor couldn't do enough pleasant stay mid week on duty visiting family one night stay nothing is too much trouble tucked away excellent value biscuits
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14 - 19 of 291 reviews
Reviewed 20 August 2020

Very nice and cosy hotel. The woman/receptionist at the bar is very nice and helpful. Altogether, a comfortable and affordable place to stay. Strongly recommended if your looking for something cheap and good quality.

Date of stay: August 2020
Trip type: Travelled with family
Thank 568maxib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Guest Services / Front Office at Best Western The Cedars Hotel, responded to this reviewResponded 29 August 2020

Dear 568maxib

Thank you for taking the time to write your lovely review and we are delighted that you enjoyed your stay.

We look forward to seeing you again soon.

Kindest regards
Julie Campbell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2020

The hotel was great done what we needed food in evening lovely ....staff really helpful Julie was lovely
Pleasantly surprised would recommend
They is a reduced menu but really good value the rooms are very clean dated but that reflects in the low prices

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Elaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie Campbell, General Manager at Best Western The Cedars Hotel, responded to this reviewResponded 29 August 2020

Dear Elaine

Many thanks for such a lovely review, it means a great deal to the Team. We are delighted that you enjoyed your stay with us and hope that you will be with us again soon.

Kindest regards
Julie

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Reviewed 17 August 2020

We have just come back from a 3-night stay. The hotel was being run by 3-4 staff only. They were fabulous they could not do enough for us.
Best Western is a franchise, so the hotel is privately owned, because of the shortage of staff our rooms were not cleaned for our 3-day stay, the restaurant was not open, so no breakfast, just a packed cold, drink, fruit, and pastries which were delivered and left outside our room at 8:00 am. However, even though the restaurant was not open they were able to serve food in the bar which did not make sense. We were told this was down to the lack of staff. THE OWNERS OF THIS HOTEL SHOULD BE ASHAMED OF THEMSELVES. HOW CAN YOU EXPECT TO RUN A HOTEL WITH ONLY 3-4 STAFF.

Date of stay: August 2020
    • Location
    • Cleanliness
    • Service
Thank hackneymanourhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie Campbell, General Manager at Best Western The Cedars Hotel, responded to this reviewResponded 29 August 2020

Dear Hackneymanourhouse

Thank you for taking the time to write your review. Please be rest assured that the Owners are in receipt of your comments.

Kindest regards
Julie Campbell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2020

We stayed for two nights and were particularly impressed by the friendliness and helpfulness of all staff. Strange times with the Covid19 restrictions, meaning that breakfast was delivered to the door in a bag. Not quite the traditional type but served the purpose.

It was great being able to leave the bikes inside rather than loading them into the car each day.

The staff told us about the impending refurbishment which I have to say is needed. The rooms had everything we needed but felt just a bit tired, with shower controls that needed very fine tuning to get an acceptable temperature.

We also found there was quite a bit of noise from the industrial estate, particularly very early. The refurb will address this, they say, with better sound insulation and temperature control. We just happened to be there in the heatwave so had to have the windows wide open and suffer the noise.

Thanks to all for making us so welcome.

Date of stay: August 2020
    • Value
    • Sleep Quality
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Guest Services / Front Office at Best Western The Cedars Hotel, responded to this reviewResponded 29 August 2020

Dear David

Thank you for your positive review, especially mentioning the Team at Cedars, this is very much appreciated by all.

The extensive building plans started just before COVID but unfortunately ceased during Lockdown and we hope that our plans start again next year.

We are pleased that you enjoyed your stay at our friendly hotel and we enjoyed your company, it is a pleasure to look after appreciative Guests.

We look forward to welcoming you back soon.

Kindest regards
Julie Campbell
General Manager

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Reviewed 3 August 2020

We stayed here, whilst visiting my brother and his family. Our mini break was perfect. Everywhere was spotless, our room was light and airy with everything you need. The staff were very friendly helpful and accommodating, we will definitely be staying here again on our return visit. We highly recommend this little gem, what a find.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank Jaxster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Guest Services / Front Office at Best Western The Cedars Hotel, responded to this reviewResponded 6 August 2020

Thank you so much for taking the time to leave us such a lovely review. We are so pleased that you enjoyed your stay.

Looking forward to welcoming you back soon.

Kindest regards
Tina Theobald
Reception.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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