We came here with a group of 36 friends. We had family rooms, double rooms and single rooms. The rooms were lovely and spacious and perfect for what we needed.
The breakfast was vast and had a massive selection to choose from. Our group had to ice skate at 8.00am so the manageress gave us an early breakfast each morning so we could get to the ice rink on time.The diner each night was excellent, the hotel and management were really accommodating and approachable. The manageress laid out tables to our requirement. The menu was fabulous. The hotel again accommodated us by letting people choose whatever they wanted for diner if the children or adults wanted something a little different. The hotel also catered breakfast and evening meals for gluten free guests. We moved around tables between our groups and the staff were always happy and adapted to our needs. The dining hall was always spotless. I even managed a look inside the kitchen which was gleamingly clean.
The bar is fantastic and the hall for entertainment was also great. We played games in the bar each evening. Our group was always attended to with drinks and requests throughout. We felt no need to go outside the hotel in the evenings except for night skiing which was a 2 minute walk away. We had karaoke one night and the entertainment staff were friendly and excellent at keeping us entertained and relaxed.
The rooms were spacious. The rooms were always clean and tidy and the views to the mountain and town are great. The skiing hire shop and ticket office are within 2 minutes walk which made our skiing experience so fluent and easy. There are ski lockers at the hotel also. To be able to ski down , walk off the slope and in to the hotel within 2 minutes completely changes the ski holiday into an amazingly smooth experience for families and children.
The wellness centre has sauna, steam , pool , beds and the highlight being an outdoor Jacuzzi over looking the mountain. It is so clean and relaxing after a days skiing. The changing areas are spotless and the staff are pleasant. Some of group used the massages and beauty therapy and were pleased with what they received.
The staff make this holiday. From the excellent manager Marika who is always available, accommodating, professional and friendly. The bar man Dario is so friendly and helpful and really attentive to the customers in the evenings at diner. All the waitresses are pleasant and friendly and just made our stay enjoyable from the time we entered up to the time we left.
We will definitely bring our group here next year and can not wait until the trip comes around again.
After staying in a few of the hotels in Andalo before I would rate this as the best hotel in Andalo.