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“WOW !!!”
Review of Ceylon Tea Trails

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Ceylon Tea Trails
Ranked #1 of 1 Hotels in Hatton
Certificate of Excellence
Reviewed 10 February 2012

Arrived at Summerville, we were greeted by the gracious Sanat and escorted out to the veranda to enjoy high tea. I stepped outside and i swear my heart skipped a beat. I have never seen anything so beautiful. The setting is magical overlooking this unusual lake with little islands in the middle of it while all around are terraces of tea trees. The lake turns into an inlet to the right of the property. The rooms are huge and very comfortable. You get served whatever your heart desires. The chef consultes with you in the morning and all asked for appears on the table. In the hours in between you can hike the plantations, go around the lake, paddle a boat on the lake or take a bike and ride around. Best of all is to watch the sunset over the lake. Stay at least two nights- one is just a tiny taste of this bit of heaven.

Room Tip: All the rooms in Summerville are excellent (only 4)
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  • Stayed: January 2012, travelled as a couple
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1  Thank Nili99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 February 2012

When we decided we would do a week vacation in Sri Lanka, Ceylon Tea Trails was the first hotel we look into. We planned only a month in advance. So, All the rooms were almost full. Tientsin was the only bungalow available. We stay 2 nights in different room. The fist night we stayed at the room that has a porch to the garden. The second night we stayed at the Suite. My daughter says she was living the suite life. The living room in the suite is so big and so cozy when sitting in front of the fireplace. Mr Mahesh and his staffs(esp. Mr. Dareshne(this guy always has a smile on his face, etc) treated us like we are prince and princesses. The food here was so amazingly delicious. I am a big fan of coffee, but when we stayed here It has changed me to be a big fan of tea. The kitchen team was superb. We felt so relaxing like living in a home not a hotel. The garden was lovely. The scenery of the tea plantation was breathtaking. We walked along the tea plantation and have had a good time with those workers who taught us how to pick the tea leaf. We met with the cricket local boys along the way, they are so friendly and taught us how to play the sport. So very very sweet boys! I have to say every single thing during the stay here in Ceylon tea trails was so magical! The staff, people, scenery, food, bungalow, everything were so perfect and good combination. We really LOVE it. We are planning to come back again soon!

Room Tip: Treat yourself staying at the suite - perfect cozy fireplace during winter time(with a cup of tea wi...
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  • Stayed: January 2012, travelled with family
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2  Thank Caprithai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeylonTeaTrailsAdmin, Tea Trails Team at Ceylon Tea Trails, responded to this reviewResponded 15 April 2012

Thank you very much for your kind words about Ceylon Tea Trails, and taking the time to share your feedback and thoughts.

We hope to see you again before too long.

Warm regards,


From all the team at Ceylon Tea Trails

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2012

Tea Trails bungalows (I visited Norwood and stayed at Castlereigh) are
1) Beautifully located
2) Well appointed
3) Have good service
4) Have awesome food.

Pricing/value for money is hard to pin down since bench marking is difficult in Sri Lanka for this type of property, As such I believe each visitor will have to make her/his mind up. If pricing were taken out of the equation it would be an unreserved thumbs up from me.

And did I mention the food ! :) :) :)

  • Stayed: January 2012, travelled on business
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2  Thank ramli27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malikjfernando, Public Relations Manager at Ceylon Tea Trails, responded to this reviewResponded 22 February 2012

Firstly, thank you for taking the time to post a review and we really appreciate the fantastic photos you have put up also.

Regarding your comment on value, yes it is not easy to compare since Tea Trails is the only Relais & Chateaux resort in Sri Lanka, and gourmet meals and drinks are inclusive in the rates.

For comparison purposes, if we were to strip out meals, beverages, service charge and taxes from our 'Inclusive' rates, our room only rate for a Luxury room at Ceylon Tea Trails would be Euro 198 for double occupancy during the Value season and Euro 247 in High season.

This compares well with 'room only' rates at other high end properties in Sri Lanka. If the same standard of food, drink and other complimentary services were added, we would bet that in the end you would pay significantly more, than at Tea Trails.

Warm regards,
The team at Ceylon Tea Trails

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Reviewed 31 January 2012

This is my idea of heaven. A totally spoiling experience, which never feels clinical in the way one sometimes finds in smart hotels. Apart from the glorious location, the staff are what make this place so special. Ever since we left, we have been plotting our return...

Room Tip: Choose Castlereagh over the other Tea Trails bungalows. And use our agent Passepartout, who arranged...
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  • Stayed: January 2012, travelled as a couple
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    • Cleanliness
    • Service
1  Thank augustus c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

We stayed 3 days in Tientsin, It was the most amazing experience ever, The service is second to none, and the food wonderful. It was so peaceful and the walks around the tea plantation, and speaking to the locals, (who are all really nice) was a lovely experience.

Room Tip: some of the rooms had a door to the gardens, or your own outside seating area, we didn't, but it...
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  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sueworcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeylonTeaTrailsAdmin, Marketing Consultant at Ceylon Tea Trails, responded to this reviewResponded 31 January 2012

Thank you very much for your kind words about Ceylon Tea Trails, and taking the time to share your feedback and thoughts.

We hope to see you again before too long.

Warm regards,


From all the team at Ceylon Tea Trails

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ceylon Tea Trails

Address: Dunkeld Estate, Hatton 22000, Sri Lanka
Region: Sri Lanka > Central Province > Hatton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hatton
Price Range: €769 - €855 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ceylon Tea Trails 5*
Number of rooms: 27
Official Description (provided by the hotel):
Ceylon Tea Trails, Sri Lanka's first Relais & Chateaux resort, is a collection of five colonial era tea planters' bungalows restored to impeccable style, offering a taste of gracious living in 27 suites and rooms, with butler service and original furnishings, accompanied by gourmet meals. Walking trails connect the bungalows which are from 2km to 15km apart. Follow the Tea Trail from one unique bungalow to the next, staying a night or two at each or just laze in one. Rates are fully inclusive of gourmet meals and drinks, including spirits and wines. Even service charges, taxes and laundry are included. We won't bother you with bills. ... more   less 
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Also Known As:
Ceylon Tea Trails Hatton
Ceylon Tea Trails Sri Lanka/Hatton

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