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“Nostalgia, serenity and luxury rolled into one......at a price” 5 of 5 bubbles
Review of Ceylon Tea Trails

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Ceylon Tea Trails
Ranked #1 of 1 Hotels in Hatton
Certificate of Excellence
Colombo, Sri Lanka
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Nostalgia, serenity and luxury rolled into one......at a price”
5 of 5 bubbles Reviewed 7 February 2012

Tea Trails bungalows (I visited Norwood and stayed at Castlereigh) are
1) Beautifully located
2) Well appointed
3) Have good service
4) Have awesome food.

Pricing/value for money is hard to pin down since bench marking is difficult in Sri Lanka for this type of property, As such I believe each visitor will have to make her/his mind up. If pricing were taken out of the equation it would be an unreserved thumbs up from me.

And did I mention the food ! :) :) :)

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ramli27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malikjfernando, Public Relations Manager at Ceylon Tea Trails, responded to this review, 22 February 2012
Firstly, thank you for taking the time to post a review and we really appreciate the fantastic photos you have put up also.

Regarding your comment on value, yes it is not easy to compare since Tea Trails is the only Relais & Chateaux resort in Sri Lanka, and gourmet meals and drinks are inclusive in the rates.

For comparison purposes, if we were to strip out meals, beverages, service charge and taxes from our 'Inclusive' rates, our room only rate for a Luxury room at Ceylon Tea Trails would be Euro 198 for double occupancy during the Value season and Euro 247 in High season.

This compares well with 'room only' rates at other high end properties in Sri Lanka. If the same standard of food, drink and other complimentary services were added, we would bet that in the end you would pay significantly more, than at Tea Trails.

Warm regards,
The team at Ceylon Tea Trails
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,118 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (291)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

This is my idea of heaven. A totally spoiling experience, which never feels clinical in the way one sometimes finds in smart hotels. Apart from the glorious location, the staff are what make this place so special. Ever since we left, we have been plotting our return...

Room Tip: Choose Castlereagh over the other Tea Trails bungalows. And use our agent Passepartout, who arranged...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank augustus c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
worcestershire
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

We stayed 3 days in Tientsin, It was the most amazing experience ever, The service is second to none, and the food wonderful. It was so peaceful and the walks around the tea plantation, and speaking to the locals, (who are all really nice) was a lovely experience.

Room Tip: some of the rooms had a door to the gardens, or your own outside seating area, we didn't, but it...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sueworcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeylonTeaTrailsAdmin, Marketing Consultant at Ceylon Tea Trails, responded to this review, 31 January 2012
Thank you very much for your kind words about Ceylon Tea Trails, and taking the time to share your feedback and thoughts.

We hope to see you again before too long.

Warm regards,


From all the team at Ceylon Tea Trails
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 29 January 2012

The highlight of our holiday ! The food is exquisite. In the Summerville bungalow it needs a shower rail or a stand alone shower. The service was just unbelievable.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Spackers18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeylonTeaTrailsAdmin, Marketing Consultant at Ceylon Tea Trails, responded to this review, 31 January 2012
Thank you very much for your kind words about Ceylon Tea Trails, and taking the time to share your feedback and thoughts.

We hope to see you again before too long.

Warm regards,


From all the team at Ceylon Tea Trails
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

This is outstanding. We stayed for two nights in January (one night in Tientsin, one in Summerville). As it's top-end, you expect all of the aesthetics, service and fine dining. But the highlight is the local environment. Particularly at Tientsin and Norwood, you are right amongst the plantations and they are a sight to behold. (Wander out at sunrise and watch and listen to the beautiful sights and sounds.) One day, we had breakfast at Tientsin, went to Norwood for the tea tour (wirth doing) and lunch, played croquet, walked through plantations for two hours to Castlereagh (constantly interacting with very friendly tea-pickers and children), then paddled an outrigger across the lake to Summerville for high tea!
We were very well looked after. Mahesh was excellent, as was Susanda (sp?), and when we went up Adam's Peak (which they organised), they arrived everything (including Sugat, who is highly recommnded as a guide).
This place is obviously not cheap but this is a case of getting what you pay for. The 'all-inclusive' approach works well. If this is too expensive for you, then at least visit the area and see how beautiful it is. As for us, we can't wait to visit Tea Trails again - next time for longer.

Room Tip: You can't go wrong!
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank didiandgogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeylonTeaTrailsAdmin, Marketing Consultant at Ceylon Tea Trails, responded to this review, 31 January 2012
Thank you very much for your kind words about Ceylon Tea Trails and taking the time to share your feedback and thoughts.

We hope to see you again before too long.

Warm regards,


From the team at Ceylon Tea Trails
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ceylon Tea Trails

Property: Ceylon Tea Trails
Address: Dunkeld Estate, Hatton 22000, Sri Lanka
Region: Sri Lanka > Central Province > Hatton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hatton
Price Range (Based on Average Rates): €€€€
Hotel Class:5 star — Ceylon Tea Trails 5*
Number of rooms: 26
Official Description (provided by the hotel):
Ceylon Tea Trails, Sri Lanka's first Relais & Chateaux resort, is a collection of five colonial era tea planters' bungalows restored to impeccable style, offering a taste of gracious living in 26 suites and rooms, with butler service and original furnishings, accompanied by gourmet meals. Walking trails connect the bungalows which are from 2km to 15km apart. Follow the Tea Trail from one unique bungalow to the next, staying a night or two at each or just laze in one. Rates are fully inclusive of gourmet meals and drinks, including spirits and wines. Even service charges, taxes and laundry are included. We won't bother you with bills. ... more   less 
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Also Known As:
Ceylon Tea Trails Hatton
Ceylon Tea Trails Sri Lanka/Hatton

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