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All reviews diamond head dole whip honolulu zoo surf shop coffee shop in the lobby waikiki beach third floor kapiolani park across the street junior suite bell desk pool deck would definitely stay here again the main drag valet staff wonderful hotel fitness center
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Reviewed 16 February 2019 via mobile

We had a wonderful time staying at this Lovely Hotel. Can't say enough about how wonderful the staff is. The concierge, Leimomi, was more than helpful and the cleaning lady, Mata, was absolutely full of joy and made sure we felt like we were at home. The gym here is wonderful the rooms are nice and clean.
Thr only thing we may suggest is that the pool was heated as it felt cold. But overall our experience is a very positive one and we will be happy to return to this wonderful happy place.

Date of stay: February 2019
Trip type: Travelled with family
1  Thank sam b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QKHotel, Guest Relations Manager at Queen Kapiolani Hotel, responded to this reviewResponded 16 February 2019

Aloha sam b,
Thank you for staying with us here at the Queen Kapi'olani hotel and for sharing your 5 star review with us! We are so excited to hear that you enjoyed your stay and appreciate your wonderful comments on our hotel amenities and staff friendliness. We will be sure to share this with our team and look forward to having the pleasure of welcoming you back to the Queen Kapi'olani hotel.
Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2019

Ocean view room has fantastic views of both the ocean and Diamond Head. The beds are comfy, plenty of space for two of us, we would have liked a chair to set in. We forgot a jacket, they found and are now they are returning. I enjoyed the pool daily. Loved the Coffee Shop during the day and bar during the evening. The housekeeping staff makes sure you have everything you need. The Concierge was very helpful with which trolley to use to get around the beach area. Waikiki is just a block away.

Room tip: Ask for Ocean View Rooms, above floor 8.
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank KatrinaRutkauskas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QKHotel, Guest Relations Manager at Queen Kapiolani Hotel, responded to this reviewResponded 15 February 2019

Aloha KatrinaRutkauskas,
Thank you for staying with us here at the Queen Kapi'olani hotel and for sharing your 5 star review with us! We are thrilled to hear that you had an enjoyable stay and appreciate your wonderful comments on our newly renovated rooms, beautiful views, and restaurant services. We will be sure to have our Housekeeping and Concierge staff recognized for providing you with excellent service and look forward to welcoming you back to the Queen Kapi'olani hotel in the near future.
Mahalo!

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Reviewed 12 February 2019 via mobile

I'm gonna try to keep this quick but its gonna be hard because I can't say enough great things about this hotel. Sitting by the pool as we speak and the view overlooking Diamondhead is fantastic. We are across from the zoo so families are walking distance to that. 2 min walk to the beach and within that 2 mins are 4 restaurants, Starbucks, 2 bars, fresh juice bar, and 2 ABC stores. The hotel itself is immaculate and the staff are so helpful. Our room overlooks the city but you can also get ocean view or diamondhead views. My only complaint is the Deck (restuarant) and coffee shop are overpriced but that is Honolulu in a nutshell. If ur concerned about price, the deck has happy hour with $5 appies. Try the guacamole. Yum. Overall this place is the best for ur buck you can get in Waikiki. One last thing, if you like quiet mornings, stay away from the 3rd floor. That's where the deck and pool are so noise starts early. Wanna say thx to the staff for making this trip so memorable. I'll be back!

Date of stay: February 2019
Trip type: Travelled with friends
2  Thank elizabethmZ6815VQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QKHotel, Guest Relations Manager at Queen Kapiolani Hotel, responded to this reviewResponded 13 February 2019

Aloha elizabethmZ6815VQ,
Thank you for staying with us here at the Queen Kapi'olani hotel and for sharing your valued feedback. We are so happy to hear that you had an enjoyable stay and appreciate your informative comments on our location, views of Diamondhead, and attractions nearby. Glad to hear that our staff provided you with excellent service. We will be sure to share your suggestions for our restaurant services with our management team and look forward to welcoming you back to the Queen Kapi'olani hotel soon!
Mahalo!

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Reviewed 12 February 2019

Perfect location just steps from Waikiki Beach. Since towards the end of the beach, didn't feel as crowded or as loud as some others in the city! Was upgraded to an ocean view room which wasn't a 100% clear shot to the ocean but still lovely and a great perk! Beds are comfortable and rooms are clean and updated with balconies - great feature you don't get at every hotel! Hotel amenities are very nice, convenient and reasonable.

Room tip: Ocean view if top floors, request view of Diamond Head if you don't want city hustle and bustle
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Chelsea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QKHotel, Guest Relations Manager at Queen Kapiolani Hotel, responded to this reviewResponded 13 February 2019

Aloha Chelsea B,
Thank you so much for choosing the Queen Kapi'olani hotel for your most recent visit to Waikiki. We appreciate your 5 star review and comments on our wonderful views, location, and newly renovated rooms. Your feedback will be shared with our team and we look forward to having the pleasure of welcoming you back to the Queen Kapi'olani hotel in the near future.
Mahalo!

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Reviewed 12 February 2019

We just checked out of the Queen Kapiolani Hotel in Waikiki and I couldn't recommend it enough. It has a lovely lobby - open air. It is well located close to the beach, across from a park so you have a gorgeous view of diamond head and a lot of fresh bright air in the rooms. It is on the outside edge of the super busy shopping zone, which I preferred. Walk ten minutes to the middle of the action instead o f having to sleep int he middle of it. They go the extra mile for customer service - everyone we encountered was happy and helpful. They give you beach towels and chairs, sunscreen and cold water by the pool. Mahalo Queen Kapiolani! We will be sure to stay next time we're in town.

Date of stay: February 2019
  • Trip type: Travelled with family
    • Rooms
    • Service
1  Thank Helene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QKHotel, Guest Relations Manager at Queen Kapiolani Hotel, responded to this reviewResponded 13 February 2019

Aloha Guide308682,
Thank you for sharing your 5 star review on your recent visit to the Queen Kapi'olani hotel. We appreciate your recommendations and comments on our location, views, and attractions nearby. Happy to hear that our staff provided you with great service and we will be looking forward to welcoming you back to the Queen Kapi'olani in the near future.
Mahalo!

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