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“very nice and convenient hotel”

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Hilton Garden Inn Waikiki Beach
Ranked #34 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 17 October 2017

This was probably the best hotel we stayed at on our recent trip to the USA. The room was large and in good condition. There was a fridge in the room. The bellman were helpful and there was a guest laundry. The pool and outdoor bar area were also good.
There is a full supermarket right next door as well as local convenience/ABC stores. There is a bit of a wait for the breakfast buffet, if you go at peak time, but the buffet was good value. The hotel is right at the back of the international marketplace, so is very conveniently located.
While not quite at the same level as some of the posh resorts right on the beach, this was a really good hotel and good value. We would return without hesitation.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Glyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 - 121 of 913 reviews

Reviewed 17 October 2017

Great location, close to both the beach and shops. Wonderful staff who were very attentive.
Lovely pool for a cool off dip after a busy day sightseeing & shopping.
Clean and modern lobby.
Great room, good size! Very clean.
Only negative was the laundry, two of the three dryers were broken... had to hang laundry around the room to dry. Otherwise a wonderful stay

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Y1012BBannam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

A friend and I met here for breakfast. We both decided on the buffet. First, it was reasonably priced. They take your egg order at your table and they are very prompt with their service. The eggs were excellent. The buffet line wasn't that large. However, everything on it was well prepared. They had an assortment of juices and the coffee was really good. The server was very prompt and the price was $25 for the two of us. Reasonable in Waikiki.

  • Stayed: October 2017, travelled with friends
    • Cleanliness
    • Service
1  Thank Gerald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

When we arrived at Hilton Garden Inn at night around 9:30pm. We unloaded our luggage off the shuttle and I was expecting that some staff would help us as I was holding my kid in my arms, leaving my husband to the luggage. However, no one helped. There were about four or five bell staff just sitting there talking to each other. No one even acknowledged us or told us where the front desk was. The entrance where cars could stop is actually the side/back entrance so my husband had to lug two suitcases and two backpacks to the front desk and then up to our room by himself.

When we asked for our luggage that we stored with them on the day we checked out, they didn't acknowledge us either. Our shuttle was already waiting for us in the driveway. There were 4 bell staff just standing around until I finally got one of the guys' attention and asked if they could get our luggage out of the storage room. He told me that someone will help us shortly. This annoyed me because they were all just doing nothing and finally two of them decided to go get our luggage a few minutes later.

Other than the bell staff, the hotel is quite good. Room was clean. We had a suite and there was good amount of space for my toddler to run around. The AC is slightly loud. The elevator doors close quite fast on you and the wait can be long at times. The front desk staff were friendly. The pool is good but there's not much shade. Free coffee in the lobby in the morning; free juice in the afternoon. Great location and central to everything as it's right across from International Marketplace.

Stayed: October 2017, travelled with family
Thank Shannon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

These hotel was everything we needed. Nice, clean and very welcoming but more important, the location is perfect. The Waikiki beach is 5 min walk, buses, convenient stores, dinning.... All within minutes of walk.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Mayale10s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Waikiki Beach

Address: 2330 Kuhio Ave, Honolulu, Oahu, HI 96815-2951 (Formerly Ohana Waikiki West)
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 84 Hotels in Honolulu
Price Range: €154 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Waikiki Beach 3.5*
Number of rooms: 623
Official Description (provided by the hotel):
The brand-new Hilton Garden Inn Waikiki Beach puts you within minutes of Waikiki Beach and the many exciting attractions in Oahu, Hawaii. Walk to the beach and experience surfing, SUP boarding, and may other fun activities. 623 guestrooms and suites are available including both king and double queen guestrooms. These well designed rooms include a mini-refrigerator, microwave, 46" HDTV with premium cable, and complimentary WiFi internet access. Some rooms feature a view of the city or beach. Most rooms have a balcony with seating where you can enjoy the beautiful Hawaiian cityscape. ... more   less 
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Also Known As:
Ohana Waikiki West Honolulu
Ohana West Hotel
Hilton Garden Inn Waikiki Beach Hawaii/Honolulu

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