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94
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Reviewed 21 June 2022 via mobile

One of our favorite hotel stays ever with such a relaxing vibe! The renovated rooms were bright and well decorated. The rooms were so clean and the view from the ocean view room was incredible! Every staff member was friendly and accommodating. The Kani Ka Pila Grille restaurant was amazing! Truly some of our favorite food on our trip! The pool was great and the beach was not crowded at all. Loved the location as it was within walking distance of shopping and restaurants. Outrigger Reef exceeded all of our expectations and we would love to stay again!

Date of stay: June 2022
Trip type: Travelled with family
1  Thank Wen4325
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
So'o Tana, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort, responded to this reviewResponded 22 June 2022

Aloha Wen4325,

Thank you for the fabulous 5 star rating and your wonderful feedback posted on TripAdvisor. We appreciate sharing your amazing experience and for choosing the Outrigger Reef Waikiki Beach Resort as one of your favorite hotel with relaxing vibe for your visit. We thank you for your business and we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worthwhile. Thank you for allowing us to host you and are looking forward to your return.

Mahalo Nui Loa,

So'o Tana
Area Director of Front Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2022

Just returned from our 8 day stay at the Outrigger Reef. We had a fantastic time, Loved the new renovations and the location, much better end of town. The alfresco area and food options were fabulous and the pool area also! Staff were lovely and check in was a dream. Our room was great with partial ocean views. The beach is so accessible and not crowded. A few tips... Pack reef shoes for the beach and hit the beach early in the day as the tide comes leaving less beach / sand for tanning, this is ok though as you can then stroll to the beautiful pool area for an afternoon cocktail and swim! We will definitely return to The Outrigger Reef!!

Date of stay: June 2022
    • Location
    • Rooms
    • Service
2  Thank 568traceyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
So'o Tana, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort, responded to this reviewResponded 22 June 2022

Aloha 568traceyn,

Thank you so much for the 5 star rating on TripAdvisor and for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort for recent stay. You have quoted on your review "Perfection" it really means a lot to all of us and truly honored to receive a wonderful review not just the resort and staff, but your overall experience. Our goal was to make every guest experience visiting our island and resort a dream resort with amazing memories. In addition, you have provided great tips for beach goers which much appreciated. Thank you again for sharing and allowing us to host you. We are surely looking forward to welcome you back and hopefully soon.

Mahalo Nui Loa,

So'o Tana
Area Director of Front Services

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Reviewed 18 June 2022

Excellent stay! The front desk staff and bell desk were extremely kind and helpful. The restaurant and bar were exceptional. Nice, clean hotel. The pool was fabulous. The beach views were amazing. Everyone was so pleasant and kind. Definitely enjoyed my weekend stay.

Date of stay: June 2022
Trip type: Travelled with friends
1  Thank 886tashiaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
So'o Tana, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort, responded to this reviewResponded 19 June 2022

Aloha 886tashlaw,

Thank you for providing 5 star rating and choosing to stay with us at the Outrigger Reef Waikiki Beach Resort. We appreciate you sharing your wonderful feedback about our resort and staff. It was very nice to hear our guests had an awesome experience and received amazing service from our team. Your positive review have shared with the team and they were thrilled to hear your pleasant experience. Thank you for allowing us to host you and are looking forward to your return.

Mahalo Nui Loa,

So'o Tana
Area Director of Front Services

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Reviewed 13 June 2022

June 12, 2022
My wife and I stayed at REEF 5/29-5/31 in Room 1125.
The renovation has been game-changing. The new lobby area is stunning. The KPG/Grille and pool area are very attractive.
Check-in was smooth; the receptionist, Tarumi, was most helpful for me, a disabled Veteran of Vietnam. She even assisted me in using the elevator and opening the room door. Then, going the "extra mile," Tarumi explained the TV/Monitor, set the A/C, etc. She is deserving of serious KUDOS! Surely a credit upon herself and upon the Reef.
Food at the KPG/Grille was excellent. Great Hawaiian music.
Room was impeccably clean. Joana, our housekeeper ensured ALL the comforts that could possibly be provided. Very friendly, too. Wonderful partial Ocean view.
Overall, WE BOTH thoroughly enjoyed our staycation.
WE rate the Reef a "15 out of a possible 10!"
Already WE anticipate a return staycation at the property.

Room tip: High floor is quieter with better views.
Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
2  Thank Douglas W S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ronnie Barit, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort, responded to this reviewResponded 15 June 2022

Aloha Douglas! Thank you for your recent stay at Outrigger Reef Waikiki Beach Resort. We are happy to know that overall, you enjoyed your staycation with us. We appreciate the positive feedback and thrilled to know that our host Terumi and Joana for going extra mile to make sure your stay is pleasant. We will make sure to share this wonderful feedback to them. We thrive to continue to offer best services to every guest and make Outrigger Reef your home away from home. We look forward to welcome you back once again to offer you much more memorable experience. Mahalo Nui Loa!

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Reviewed 11 June 2022

Our trip to Hawaii was wonderful! Highlighted by our exceptional stay at the Outrigger Reef Resort! All the hotel staffs were wonderful, love the new renovation. Also ate couple times at the kani kapilla grille and we had this club lounge access which was worth it! Wanted to mention there names I think it was Karissa, shyla and this other waitress always made sure we got taking care of. Was busy on our last couple stays but always excellent service!!! Me and my wife will be back here again

Date of stay: June 2022
Trip type: Travelled as a couple
2  Thank ronsI2433AH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
So'o Tana, Guest Services / Front Office at Outrigger Reef Waikiki Beach Resort, responded to this reviewResponded 13 June 2022

Aloha ronsI2433AH,

Thank you for the fabulous 5 star rating and for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort. We appreciate your wonderful feedback posted on TripAdvisor. Great to hear your positive experience with our resort and nice to know our hosts especially Karissa, Shyla and team took good care of you at Kani Ka Pila Grill. We thank you for allowing us to host you and are looking forward to your return.

Mahalo Nui Loa,

So'o Tana
Area Director of Front Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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