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All reviews sails restaurant infinity pool floor to ceiling windows honolulu coffee overlooking the marina ala moana mall the club lounge free shuttle beautiful hotel shuttle service self parking ocean front the aloha spirit wonderful stay late check resort fee our honeymoon
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Reviewed 9 November 2018

The lobby is beautiful! Honolua coffee is located in the lobby and a great gift shop. The view from the glass elevator is spectacular. The rooms are spacious and beautifully decorated. My view was looking north with the ocean and Ali Wai. The rooms are very quiet. The staff was exceptional. The pool is fantastic overlooking the marina and ocean. Very calming. I highly recommend the Prince!

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank Aircalgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 21 November 2018

Aloha Amy N,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so happy to hear that you enjoyed your experience with us and appreciate your wonderful comments on our beautiful lobby, fantastic Honolulu Coffee Company and gift shop in our lobby, spectacular views, spacious guest rooms with terrific decor and breathtaking views, as well as our relaxing pool and pool deck. Thank you for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We're so glad their exceptional service made your stay special. We look forward to welcoming you again!

Mahalo,
Prince Waikiki Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2018

Recently married and looking for that truly AMAZING honeymoon - this hotel provided the perfect accommodations. We stayed, I believe on the 23rd or 24th floor, and the view from the room with the sliding windows ALL THE WAY OPEN was breathtaking. The weather was not the best while we were there - but we still made use of the infinity pool and hot tub which were awesome. The food in the hotel was amazing (there is a hotel restaurant called the 100 Sails Restaurant and Bar) - the Poke is out of this world. Walking distance to SO much and a concierge staff that was incredibly helpful would have me visit this hotel on my next trip!

Date of stay: April 2018
1  Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 21 November 2018

Aloha Todd B,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. Congratulations - we're so thrilled to hear that you chose to celebrate your marriage and honeymoon with us and that you enjoyed your experience. We appreciate your wonderful comments on our breathtaking views from all of our guest rooms, spectacular pool and pool deck, delicious dining at 100 Sails Restaurant & Bar, and our great location. Thank you for also mentioning the stellar service your received during your time with us - we're so glad that our concierge staff made your stay wonderful! We look forward to welcoming you again on your next trip!

Mahalo,
Prince Waikiki Management

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Reviewed 9 November 2018

From check in to check out this was a a great hotel, gorgeous, spacious and modern room, beautiful pool deck, great coffee downstairs a Honolulu Coffee Co & great convienence store with everything you need, the free shuttle to Ala Moana and Waikiki was great and staff all round were fantastic. Room Service at night with 2 very tired and hungry kids was well priced and big servings and came very fast. Definately reccommend to see a different side of Waikiki down by the Harbour and across from Ala Moana. Would definatley return and reccommend. I had my two kids with me, I wouldn't say it was geared as a family hotel, more couples and business travellers, but never felt uncomfortable or out of place and would still return with my family.

Room tip: Ocean View or Ocean Front on a high floor
Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank emandcolleentravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 21 November 2018

Aloha travelagentcolleen,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled you and your family enjoyed your experience with us and appreciate your wonderful comments on our beautiful hotel, spacious guest rooms, breathtaking pool deck, terrific Honolulu Coffee Company and convenient store in our lobby, complimentary shuttle service, fantastic room service, and great location at the edge of Waikiki. We look forward to welcoming you and your family again in the future!

Mahalo,
Prince Waikiki Management

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Reviewed 8 November 2018 via mobile

It was a short visit, but I loved this hotel! The check in staff was great & provided fresh flowers for your hair. The lobby has a great coffee shop, as well as gift shop!
All the rooms face the ocean so you’ll have a good view whichever one you’re in. My room was nice with a small sitting area, nice tv & bed. The bathroom was also great with an awesome Japanese toilet!!! I felt right at home with slippers & a robe. There was a coffee maker with Hawaiian coffee & also a mini fridge! Awesome stay!!! Highly recommend the Prince!!!

Date of stay: November 2018
Trip type: Travelled on business
1  Thank W4765DXmargaretm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 21 November 2018

Aloha W4765DXmargaretm,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so glad you enjoyed your experience with us and appreciate your wonderful comments on our fantastic check in experience, beautiful lobby with great Honolulu Coffee Company and gift shop, as well as our breathtaking guest rooms with spectacular ocean views and terrific in-room amenities. We appreciate your recommendation and look forward to welcoming you again soon!

Mahalo,
Prince Waikiki Management

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Reviewed 8 November 2018

We are just finishing 4 nights here - and, apart from great rooms and good facilities/location, we have been very impressed with the customer focus.

An issue emerged in our room during the course of night one but, when we reported it to reception on the next morning, they did not hesitate to move us to a different room without any question and full of apologies. It turned out that the issue was not resolved in subsequent rooms but they persisted and, within a few hours, we ended up with a magnificent room. Later that day - thinking we were jinxed, we encountered a mechcnical noise in the ceiling above our room and the maintenance staff replaced a pump in less than 30 minutes. And they were so apologetic - but it was amazing service in our view.

The location of this hotel is very close to Ala Moana shopping centre; it is a good distance from the craziness of Waikiki but is really only a 10-15 minute walk when you do head there, It has great staff and was very comfortable. Highly recommend.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank foodwinetravel63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 19 November 2018

Aloha foodwinetravel63,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so happy you enjoyed your four night stay with us and appreciate your wonderful comments on our beautiful guest rooms, fantastic facilities, as well as our great location at the edge of Waikiki and near Ala Moana Shopping Center. Thank you for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We're sorry to hear that you had multiple issues in your guest rooms but we are glad that our staff was able to assist you while you were here! We look forward to welcoming you again soon!

Mahalo,
Prince Waikiki Management

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