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Reviewed 17 September 2018

Traveling for business all over the US I get to stay in a lot of hotels. This was my 3rd stay here and I will never book another hotel. The staff is fantastic, rooms are clean and modern, and the views are amazing. This last trip I had flight changes and the team made additional arrangements to help accommodate. Definitely not service you get with other hotels on the island. I can’t wait to come back for a pleasure trip.

  • Stayed: September 2018, travelled on business
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Review collected in partnership with this hotel
Thank jficek517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 28 September 2018

Aloha jficek517,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so excited to hear that you enjoyed your experience during your business travels and thank you for continuously choosing to stay here with us! We appreciate your wonderful comments on our personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We can't wait to welcome you on your next visit for a leisure vacation!

Mahalo,
Prince Waikiki Management

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Reviewed 17 September 2018

Had a great time in Waikiki. The room is good and the people are very courteous. The food they are serving is great and has many choices. The view from my room is awesome. Would definitely come back to HAWAII.

  • Stayed: September 2018, travelled on business
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Review collected in partnership with this hotel
Thank Mikko-Frenz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 28 September 2018

Aloha Mikko-Frenz C,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so glad you enjoyed your experience with us here in beautiful Waikiki and appreciate your wonderful comments on our beautiful guest rooms with breathtaking views and delicious food selections. Thank you for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We look forward to welcoming you back on your next visit!

Mahalo,
Prince Waikiki Management

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Reviewed 16 September 2018

My partner and i were extremely happy with everything about this hotel. We stayed here during what was going to be Hurricane Lane, and the staff were very supportive of all guests through all the uncertainty. The big point i wish to mention, which says a lot about the ethics of a hotel in what is typically a tourist rip off location, is that the hotel never once took advantage of guests during the hurricane. In comparison we had fiends staying at the Hawaiian Hilton village who were charged a ridiculous $49US p/p breakfast for the 2 days that guests were asked to stay inside the hotel. They had no choice but to pay as every cafe was closed outside the hotel due to the pending hurricane arrive. The Price Waikiki however, took the absolute opposite approach which i totally respect. They offered guests a $12.50 breakfast that almost mirrored the ridiculous Hilton offering. Well done Prince Waikiki, that is how you win customers for life. For readers tossing up between the Hilton and Prince Waikiki, like we were, go the Prince all the way. You can walk 8 mins down the road and use all the overcrowded Hilton facilities if you choose anyway..

  • Stayed: August 2018, travelled with family
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Thank H8388AFdannyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 28 September 2018

Aloha Danny W,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled you and your partner enjoyed your time with us and appreciate your wonderful comments on your experience at our hotel. We're so happy our stellar staff were able to create the best stay possible for you and your partner during a time of bad weather. We are honored to have your both as customers for life! We look forward to welcoming you again on your next visit.

Mahalo,
Prince Waikiki Management

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Reviewed 15 September 2018

First experience in Hawaii. All the staff is totally devoted to make your stay a success. Their smile is contagious. Most of the workers are Hawaiins by blood which is great. Valet service is outstanding .I had the cheapest room of the hotel but still I couldn’t get tired of looking at the sunset over the beautiful marina . Each night I had a rendezvous with me at 6:30 pm to look at those sailboats backlited by the warm orange/red sun . My plane was at ten pm so they extended the check out time without a word .

Room Tip: You cannot have a bad room there except if you are too close to the pool wich is on the 5th floor .
  • Stayed: September 2018, travelled solo
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Review collected in partnership with this hotel
1  Thank spilon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 28 September 2018

Aloha spilon1,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled you chose to stay with us during your first experience in Hawaii and that you enjoyed your time here! We appreciate your wonderful comments on our breathtaking sunset and marina views from our guest rooms. Thank you for mentioning the quality of personalized attention and service provided by our stellar staff, especially our valet service - we truly believe they offer the best hospitality in Hawaii! We're so glad their contagious smiles made your stay special. We look forward to welcoming you again on your next visit to Hawaii!

Mahalo,
Prince Waikiki Management

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Reviewed 15 September 2018

We stayed at the Prince Waikiki for one week. The bell staff, reception desk staff and housekeeping staff were all top-notch. The rooms were Very comfortable, something you would expect for the top rated hotel in Waikiki. They even have modern bidets on the toilets which is a underappreciated luxury that all hotels should provide.

The main complaint I had with the visit was the unprofessional attitude of the bartender at the pool. He was rude, condescending and had several guests commenting on what a butt head he was. The two female servers we’re having to make excuses for him saying that he had to work extra shifts. Not our problem buddy.

Overall, we had a great time. The hotels proximity to the Ala Moana shopping center was ideal to help pass the time when you were needing a break from the sun.

If you like this review, do me a favor and click on the helpful icon. It improves my Trip Advisor status which makes staff more responsive to my requests.

Room Tip: Try to get rooms in the north tower above the 15th floor. The views are spectacular.
Stayed: August 2018, travelled with family
3  Thank joetennis619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrinceWaikikiMgmt, Manager at Prince Waikiki, responded to this reviewResponded 28 September 2018

Aloha Joe A,

Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're glad you enjoyed your one week experience with us and appreciate your comments on our comfortable guest rooms with great in room amenities, as well as our close proximity to Ala Moana Shopping Center. Thank you for also mentioning the quality of personalized attention and service provided by our stellar bell, reception, and housekeeping staff. We're terribly sorry to hear of your experience with our pool deck bartender - we will share your valuable feedback with our team to continue to improve our guest services. We hope we have the opportunity to welcome you again in the future.

Mahalo,
Prince Waikiki Management

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