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“My favorite hotel!!!”
Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #58 of 84 Hotels in Honolulu
Kapolei
1 review
“My favorite hotel!!!”
Reviewed 17 April 2012

My husband and I will be staying at this hotel for 11 nights in May and cant wait. Aqua hotels have been our favorite hotel to stay at when we travel. We went to Kauai for our honeymoon and stayed at one and we LOVED it. The staff even gave us a bottle of champagne as a wedding gift :). I agree tho guests who return to their hotels should get a perk. This hotel stay will be a great ending to our 3 year stay here in Oahu.

Elyse. M. Gorbsky

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elyse G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 18 April 2012
Aloha Elysie G.

WOW a review before your upcoming visit!

The Aqua Palms is excited to have you come stay with us and we will be sure to take care of and make sure that the end to your three year stay on Oahu is left with a memorable and joyful experience!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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NYC
Level 5 Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 April 2012

A few comments:
- no wi-fi in rooms. There is an ethernet cable which I suppose will work with a laptop.
- upper floors show signs of wear.
- garage costs $20 a day and is a pretty cramped place. Some spaces in the garage are reserved (clearly marked) and you will get towed if you park there by accident.
- to get to the beach one needs to cross a very busy intersection. It may take a few mins for the light to turn green.
- The front desk service is nice but at time overwhelmed since there is typically only one person at a time manning the front.
- The pool is small. Did not use it so cannot make any further comments.
- only one visible a/c outlet in the main room + 1 in the bathroom.
- Decent size room and bathroom.
- The bed/mattress were of reasonable quality.
- Good number of towels, expected bath accessories.

Stayed April 2012, travelled with family
Helpful?
2 Thank yk13_nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 18 April 2012
Aloha yk13_nyc:

Mahalo for sharing your comments regarding your experience at the Aqua Palms Waikiki.

Your comments are valid and we are addressing several at this time.

Currently working on wi-fi access in the rooms, refurbishing of corridors, paint, carpet, etc. and also upgrading and refreshing our rooms.

Location is one of our prime selling points! Great access to anywhere you want to go on the island and many amenities right within walking distance.

All of the staff and management of the Aqua Palms hope that you were able to enjoy your stay in Waikiki and in particular the Aqua Palms and hope that you will give us another opportunity to serve you in the future!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monument, Colorado
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 April 2012

We spent one night here on our way back to the mainland. The hotel was clean, very convenient to Waikiki Beach, and the staff was very friendly and helpful. Great place and would stay there again!!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 12 April 2012
Aloha Steve S:

Mahalo for taking the time to comment on your short stay with us!

Please come back and visit when you can stay a bit longer so you can experience all we have to offer!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 April 2012

i could live in the suite that i reserved. it had a living room, dining room, full kitchen and large bedroom/bathroom. it was very clean & tastefully decorated. there was a tv in the living room & the bedroom. the staff were very friendly & helpful. it is close to restaurants & shopping & of course, across the street from the beach. it was very affordable, especially considering the size of the room. i'm not sure if they are all this large, but i was very pleasantly surprised. i asked the staff to recommend a non-toursty sushi restaurant & they sent me to chiba ken which was the best sushi i've ever eaten. it tasted like they just caught the fish & sliced it immediately.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mskitty4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 12 April 2012
Aloha Mskitty4:

Mahalo for sharing your stay at the Aqua Palms Waikiki in January of this year!

From the description of the room, you were staying in one of our one bedroom suites. They are quiet spacious and are just like a one bedroom apartment with all of the comforts of home.

Glad to hear that you enjoyed the guest services recommendation on the best sushi! I've never actually eaten there myself so I will have to try it out.

All of the staff and managment of the Aqua Palms look forward to serving you on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kaneohe Hawaii
Level 5 Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 7 April 2012

I think all the Aqua hotels do a superb job for their price range, but I chose this one specifically for its location. It is really on the edge of Waikiki, which, depending upon your preferences, should be a prime consideration in choosing the hotel. You are removed from the Waikiki madness and much of the noise, but your dining options are limited unless you want to walk in to Waikiki or Ala Moana. There is no room service, but there is a coffee house on the block that is open late (Wailana Coffee House), and of couse, the ubiquitous ABC stores for essentials. An Outback and Red Lobster are also very close, and the hotel as an IHOP connected to its lobby. The last three being chain restaurants, I would encourage visitors to explore a little further. There are much more unique and interesting dining options in Waikiki.

As you are on the edge of Waikiki, Ala Moana shopping center and park are also within walking distance.

The hotel has a very small pool. But heck, the beach is why you came, right?

I found all the staff to be helpful and friendly. The complimentary coffee in the lobby is good, and the rooms have a nice sized fridge, micro and coffee maker. Rooms are clean and attractive. My room did have a few teeny-tiny ants roaming around. I am born and raised in Hawaii and insects are a fact of life in a tropical paradise. These tiny ones are especially hard to eradicate. Just be careful and don't leave food out on the counter.

I chose this hotel for the price and location. I am a Hawaii resident and we were having a "staycation". I would most definitely recommend Aqua hotels, and I would stay at the Aqua Palms again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mommysgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 April 2012
Aloha mommysgirl:

It's great to hear that you enjoyed your staycation with us at the Aqua Palms.

Your description of the property regarding its location, amenities and staff are right on!

We are delighted to hear that you enjoy all of Aqua Hotels and in particular the Aqua Palms Waikiki.

Please be sure to drop me a note or give me a call for your next staycation with us and I will be more than happy to ensure that you are well taken care of!

Me ke Aloha Pumehana,
With Warmest Aloha,


Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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