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Best Western Pony Soldier Inn & Suites
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Reviews (1,420)
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1,420 results
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495
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All reviewsbest westernsseparate buildingwestern hotelsfull bathroomsfamily suitegrand canyonbreakfast roomolder facilitytrain trackshistoric routelight sleeperparking lotyogurtbiscuits and gravybed was comfortablewould stay here againnice stay
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166 - 171 of 1,420 reviews
Reviewed 27 June 2017

The service was excellent, rooms clean, prices reasonable and excellent breakfast. This place is very customer oriented and work hard to make sure you are happy with the services and amenities. Easy access to the interstate. This is a great value for the highway traveler.

Room Tip: Get a room in the back away from the highway and train.
  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Zoomie70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this reviewResponded 1 July 2017

Thank you for giving us your two thumbs up for service, cleanliness and amenities. I sincerely appreciate the acknowledgement of our dedicated staff. They really will go above and beyond to make sure guests are happy here. We look forward to welcoming you back!

Best,
Scott, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

Staff very friendly and location very convenient (center of town) close to stores and restaurants. Hotel and rooms were for the most part fairly clean and tidy. Breakfast was available in house which was very convenient and welcoming!

  • Stayed: June 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this reviewResponded 27 June 2017

Greetings, and thank you for choosing Best Western Pony Soldier as your home away from home in Flagstaff! It’s always helpful hearing the way our location on the eastside works out. We are also right on the way to the Grand Canyon. I recommend this side over Williams because it’s more dramatic, plus there is the option of stopping at Wuptakti National Monument. We look forward to seeing you again the next time your travels bring you to Flagstaff, and in the meantime-- happy travels!

Best,
Scott, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2017

I booked a queen bed and was upgraded to 2 queen beds. The room was clean, comfy, and the air-conditioner worked like a charm! The bed was very comfortable with many pillows! Everyone I dealt with from booking the room, checking into the room, and staff met in the hallway were personable, friendly, and cheerful! This is a wonderful place to stay along with free Wi-Fi!

  • Stayed: June 2017, travelled solo
    • Value
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Review collected in partnership with Best Western
Thank tlcaz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this reviewResponded 27 June 2017

Greetings, and thank you for your recent stay with us! Our staff really does go the extra mile to insure that each of our guests that walk through the front door feel welcome and we try our best to meet each individual traveler’s needs with a smile! I appreciate you letting me know the A/C and Wi-Fi were great. Your comfort is our priority! Please come see us again the next time you are in Flagstaff, and we wish you continued and safe travels this summer!

Best,
Scott, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017

We always stay at the Pony Soldier when passing through Flagstaff. The breakfast is quite good. It is conveniently located close to the freeway. There are several good restaurants close to the motel. A free USA today and a local paper is a nice touch.

  • Stayed: June 2017, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank H3365ZLgeorgeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this reviewResponded 27 June 2017

Greetings, and thank you for being a loyal guest of our hotel! I’m happy you enjoy the complimentary breakfast and newspaper - nice things to wake up to! We look forward to seeing you again soon, and remember that the best rates are always found when booking directly with Best Western Pony Soldier Inn & Suites of Flagstaff!

Best,
Scott, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017

It is as an overall good stay. The front desk staff were professional, but not super friendly. The hotel itself is nice. The room had a different design, but was comfortable. Breakfast was good. Small pool and very warm inside pool area. Beautiful view of mountain behind the hotel.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Y9631JYrichardb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this reviewResponded 27 June 2017

Thank you for being our guest and leaving helpful feedback. Glad to hear you enjoyed comfort and ambiance here at Pony Soldier Inn & Suites. We look forward to welcoming you back. Please feel free to reach out to me if I can ever be of assistance. We’re here to serve you!

Best,
Scott, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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