We just checked in and are scheduled to stay here two nights. We are just sick at how terrible our room is. They advertise all rooms as suites. What a joke. We walked in, the room smells terrible, one chair at a desk next to the TV. Lumpy, bumpy beds, one night stand, not a suite at all and we have stayed in a lot of places. The ironing board does not even have a cover! Doors don't close well. Curtains are stained and falling apart. The concrete overlay outside the door is coming into the room with every step. Rain is pooring from the roof! We tried to talk to the office but no way will they work with us. If they had of tried to make us the customer happy, we would NOT be giving a bad review! NEVER, NEVER, NEVER AGAIN!
- Official Description (provided by the hotel):
- Hotel Aspen starts off the day with a complimentary hot breakfast buffet with scrambled eggs, potatoes, homemade Belgian waffles and more. In the afternoon, swim in the outdoor seasonal pool or meet some new friends at the complimentary social hour. Surrounded by beautiful mountains and rugged desert canyons, this Flagstaff, Arizona hotel offers convenient, complimentary amenities just minutes from year around recreational activities and historic national monuments. In the city center : Centrally located in Flagstaff, this hotel is less than two miles from NAU, Lowell Observatory and historic downtown. Guests can enjoy the walking and jogging trails of the Urban Trail System and San Francisco Peak Mountains just steps from Hotel Aspen Flagstaff. Within a short drive, explore the Grand Canyon, Oak Creek Canyon or Sunset Crater Volcano National Monument. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Aspen Innsuites Flagstaff