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“Amazing Staff!”

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Courtyard Thousand Oaks Ventura County
Ranked #4 of 9 Hotels in Thousand Oaks
Certificate of Excellence
Reviewed 24 July 2016

The staff was wonderful. Our first night was terrible as our room faced east and was near the trash dumpster. The truck came early in the AM to empty the dumpster and the noise was so loud it sounded like the truck was in our room! The staff very graciously moved us across the hall to a room facing the far side of the pool and it was much quieter. This courtyard is very typical of Courtyards across the country, but where this Courtyard shines are its people...from front desk personnel to Francisco at the morning breakfast bar, everyone was wonderful. AND...there is a Chilie's in front of the property and In-N-Out (best burgers in SoCal) a block away. Plus a Sports Bar next door, so there is no want for places to dine.

Room Tip: Stay in high room facing pool
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  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Service
Thank MWG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded 26 July 2016

Thank you so much for the kind comments toward our staff. I have shared your feedback with them and it made their day!

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30 - 34 of 259 reviews

Reviewed 20 July 2016 via mobile

Bumped me to another property and didnt even have the curtesy to explain that. My reservation said Courtyard but I was told I have reservation at a sister property. Only figured out when I got to the other place which was fine but a step down, disappointing.

Stayed: July 2016, travelled on business
Thank Marriedwchildrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded 20 July 2016

I am so sorry that you did not have a positive experience, we will certainly research the circumstance and review this matter with the staff to ensure that we establish better communications.

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Reviewed 17 July 2016

We were driving from Northern California to San Diego and decided to break the trip up. I had a category 1 - 5 rewards certificate and originally wanted to stay near the Camarillo outlets. I was a bit hesitant to stay here, but figured it was just 1 night and it was 10 minutes closer to the final destination.

Upon arriving, i was pleasantly surprised. Check in was smooth. Front desk people were nice and were always smiling. Had a room on the 3rd floor and it looked newly renovated and was very clean. There was a mini fridge in the room which was very convenient. We arrived a little late and wanted to get an early start the next day, so we didn't get a chance to enjoy any other amenities of the hotel. The pool looked very popular with the kids.

We ate breakfast in the Bistro. They had some good choices, but lacked some simple things for my picky son. Wish they had like regular cheerios or some plain packaged vanilla yogurt.

The hotel is conveniently located near a gas station and shared a parking lot with a couple of restaurants. There is a starbucks in a neighboring strip mall and an In-n-out burger in the strip mall on the other side. There is also plenty of parking at this hotel.

Free wifi worked good.

  • Stayed: July 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank sbndogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded 20 July 2016

We are so glad that you chose to join us on your road trip! Thank you for taking the time to share your feedback. We hope to see you again in the future.

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Reviewed 16 July 2016

I believe the hotel was renovated quite recently so the rooms were very clean & well kept. If only they offered a complimentary breakfast like so many other hotels. We had a double room, which included 2 Queen sized beds, a lounge chair, a desk & chair, closet, flat screen TV, microwave, & mini fridge. The only negative thing was there was no exhaust fan in the bathroom, so it gets pretty musty after a few showers. My parents booked a 1 bedroom suite which was supposed to include a King sized bed & 2 sofa beds and was advertised as being able to sleep up to 5 people. However, the sofas were more like small love-seats so the sofa beds were actually quite small, more like Twin sized beds. Not sure how they expect 5 people to be able to sleep in that suite...unless a few of them are small children. Also, if you're room overlooks the pool & hot tub, it can get a little noisy when there are loud crowds.

  • Stayed: July 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Nalei_808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded 20 July 2016

Thank you for sharing your feedback. While the Courtyard brand does not feature complimentary breakfast, we do offer breakfast included rates which are very popular with families and leisure travelers. We hope to see you again in the near future and we will certainly review the suite descriptions to ensure that the smaller sofa size is accounted for in the maximum number of occupants allowed.

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Reviewed 4 July 2016

This is a terrific hotel if you're visiting the Cal Lutheran campus. It was recently renovated, very modern and sleek, and the rooms are very clean. My very picky father was highly satisfied.

The breakfast counter service is convenient in the morning and the hotel. There are several other restaurants within the larger parking lot complex. A large mall is about 2.5 miles away, and Cal Lutheran is 5 miles away but traffic is light...enjoyable drive along Lynn Rd.

  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Service
Thank whenyoudream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded 5 July 2016

Thank you for sharing your feedback! We are so glad that you enjoyed our newly renovated property while visiting Cal Lutheran. We hope to see you again in the future!

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Additional Information about Courtyard Thousand Oaks Ventura County

Address: 1710 Newbury Rd, Thousand Oaks, CA 91320-3403 (Formerly Courtyard by Marriott Thousand Oaks)
Region: United States > California > Thousand Oaks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Thousand Oaks
#4 Romantic Hotel in Thousand Oaks
Price Range: €104 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Thousand Oaks Ventura County 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located in Thousand Oaks California, the new Courtyard Marriott Thousand Oaks is l mile from Stagecoach Inn Museum and within a few miles of Thousand Oaks Civic Arts Plaza, Ronald Reagan Library, Camarillo Premium Outlets and the Strawberry Festival. Malibu Beach, Ventura Beach, Santa Monica Mountains and Channel Islands are all within 20 miles of the hotel. The Courtyard Cafe serves breakfast and dinner. Enjoy the outdoor pool or a beverage in the Courtyard Lounge. ... more   less 
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Also Known As:
Courtyard By Marriott 1000 Oaks
Courtyard By Marriott Thousand Oaks Hotel Thousand Oaks
Courtyard Thousand Oaks
Marriott Thousand Oaks
Thousand Oaks Courtyard
Thousand Oaks Marriott

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