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Reviews (3,001)
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Reviewed 12 October 2017

This was our first time staying at the Menger. There are several other very nice Hotels in close proximity to the Alamo but the Menger is the most convenient to the Riverwalk as well as the Alamo. This would go on forever if I went into the historical significance of the hotel so I will leave that to the reader to do their own googling. Everything was very clean and the staff was very nice. The courtyard is very lovely and the lobby is a throwback to a time when people would strive to bring style to an otherwise difficult time.
I'm giving this a four out of five because there seemed to be a little confusion over times and operations of the dining room. However the food was great. It is a luxury hotel so the pricing on the menu may be a turn off to some.
The only thing I did not try was the pool and bar. I will be checking that out next time as we will be staying here again in the coming month.

  • Stayed: March 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wally H, General Manager at Menger Hotel, responded to this reviewResponded 17 October 2017

Wonderful review and we appreciate the 4/5 rating. We look forward to your next visit coming up soon.
Enjoy your day.

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Reviewed 11 October 2017

My family & I checked into the Menger Hotel on a Saturday for a one-night stay. Justin at the check-in desk was phenomenal. He gave us suggestions for places to have dinner, provided us with a map of the area and pointed out places to visit. Our room was comfortable, those beds are FABULOUS! My daughter & her boyfriend loved the windows & "balcony". The hotel is definitely close to the River Walk, and we enjoyed a drink in the bar prior to retiring for the night. Definitely recommend!

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Cai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wally H, General Manager at Menger Hotel, responded to this reviewResponded 17 October 2017

Excellent!
Thank you so much for mentioning our front desk agent. We have an employee appreciation program so your mention of Justin just gave him some extra points.
We look forward to your next visit and thank you for he recommendations.

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Reviewed 11 October 2017

Stayed at this hotel for a US Navy reunion. The hotel is beautiful but not very "user friendly". There have been renovations but some glaring omissions. In our room, 5133, there are no towel racks, no safe, on refrigerator, no ice bucket. We booked a suite but after being shown 2 with views of walls of adjoining buildings, we down graded to a room with a balcony and nice skyline and pool view. One of the suites we were offered had the bathroom and bedroom on opposite ends, you had to go through the living room to get to the bathroom from the bedroom. The hotel appears to have had many additions over the years and the layout and floor plan is confusing at best and there appears to be no "short cuts" to get around the property.
We enjoyed our stay and the reunion activities at the hotel. The hotel personnel were nice and friendly. The location is great and within easy walking distance of many attractions, restaurants and shopping. Not sure I would stay here again though because of the layout.

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
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Thank RHETTCOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wally H, General Manager at Menger Hotel, responded to this reviewResponded 17 October 2017

Thank you I appreciate your review and we hope you do come back and try us again. If you do, ask for a refrigerator and we will deliver it to your room.

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Reviewed 11 October 2017

We stayed at the Menger for a reunion. This place is beautiful. We stayed in the historic part of the hotel and were just amazed at how well it had been restored. One little issue, wish there were brighter lights in the bedrooms - we like to read at night but that didn't take away from our experience.
Food in the dining room was delicious. We ate breakfast buffet of sausage, biscuits and gravy, grits (YUM), omelets , fresh fruits and hot coffee.
Last the service. EXCELLENT is all I can say. Please and Thank you - just polite and professional - helpful with local restaurant suggestions - the valet guys were just as polite as the front desk crew.

This was a completely delightful stay and would stay again if ever in San Antonio.

Room Tip: We asked for clean towels everyday but to conserve water opted to not have the bed changed. I don't change ours at home everyday but have been known to swap towels daily.
  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank mmalarkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wally H, General Manager at Menger Hotel, responded to this reviewResponded 17 October 2017

San Antonio and the Menger Hotel will welcome you with open arms should you find your way back to San Antonio.
Have a blessed day.

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Reviewed 10 October 2017

Wonderful stay within walking distance to Alamo and Riverwalk. Staff very friendly and room clean an comfortable. Valet parking reasonably priced as well. Did not eat at restaurant or use room service. Pool area clean.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank Y S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wally H, General Manager at Menger Hotel, responded to this reviewResponded 17 October 2017

Great review and score.
Enjoy your day and come back for another "Quick visit home".

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