My wife, 10-year-old daughter and I, stayed on August 3 – 5. We were in an Ambassador Suite on the 2nd floor. The room provided extra space for the three of us with an awesome balcony overlooking the River walk. We entertained ourselves for hours watching the people, birds, and ducks all along the river walk.
The hotel is a bit older, but very comfortable. Unfortunately, the check in process is a bit disorganize based on the honor system of whose turn is next. The other area that could use some dramatic improvement is the house keeping service. Don’t get me wrong, the cleaning staff is friendly, but I believe some better management over this group would provide better results and a more positive experience for the guest. Turn-down service was equally as bad as the maid service.
If you pick this hotel, do so because of the location, the amazing breakfast, and overall friendly staff. From the hotel and if you Uber-it ($6.00 each way), the hotel is only 4 minutes to the Alamo and 7 minutes to the historical market square. We kept our car with the valet the entire time. Bit costly, but secure. The breakfast is super hardy with a fantastic selection fitting for a king. You will always be greeted with a smile by all the hotel staff.
- Official Description (provided by the hotel):
- Omni La Mansión del Rio is ideally nestled along the historic River Walk in downtown San Antonio. Perfectly situated, you can easily explore all of San Antonio’s extensive range of tourist attractions. Located within easy walking distance to the fabled Alamo, El Mercado, La Villita Arts District, Spanish Governor’s Palace, San Antonio Convention Center and most other well-known landmarks. ... more less
- Reservation Options:
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- Also Known As:
- Omni La Mansion Del Rio Hotel San Antonio
- Omni San Antonio
- Omni Hotel San Antonio
- San Antonio Omni
- La Mansion Del Rio