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Reviews (523)
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All reviewsnorth star mallan extended stayrooms are hugefire pitwaffleshome away from homefull size fridgewater pressureenjoyed my staysofa bedworkout roomclean roomssan antonio airportfree breakfastconvenient locationthe breakfast areagreat place to stay
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Reviewed 11 October 2017

Very delighted with my stay.Very friendly and helpfull staff. Very lovely and clean rooms. The breakfast was wonderfull everything was fresh and delicious and the cafeteria lady was a wonderfull person.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Home2 Suites by Hilton
Thank rigobertoo2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyA726, General Manager at Home2 Suites by Hilton San Antonio Airport, responded to this reviewResponded 13 October 2017

Rigobertoo2017...Thank you for the kind words! We always love to hear guest comments, so that we can continue to improve! When I read this at the morning meeting, our housekeepers were very excited to hear that you enjoyed the room! They take great pleasure in hearing that our guests enjoyed the cleanliness of the rooms!

We'll keep our rooms sparkling and our staff at the ready for the next time that you visit San Antonio

Sincerely,
Cindy Albano
General Manager

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Reviewed 11 October 2017

Really enjoyed our stay at this property. We used the free shuttle to pick us up for the airport, and they were gracious enough to even drop us off at the rental car the next morning. Staff is extremely friendly and work to make your stay a pleasant one. Everything in this hotel is very clean, from the rooms to the lobby and even the fitness center- which is top notch for a hotel gym. Firepit out front for when it gets chilly at night. Very fast internet which is always appreciated. Rooms are large and bed was incredibly comfortable. There is a small market in case yo need a snack and ample parking for your vehicles. Very close to the airport as well and just off the highway for easy access downtown. We had a room facing away from the highway so noise was no issue for us, very quiet nights rest. My only issue was the shower - it was dirty and the water pressure was very low, barely even usable. Also there was no lotion available when there is with most Hilton properties. That is the only reason I took off one star for their review. Everything else about our stay was fantastic and we'd certainly stay here again.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KevRitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyA726, General Manager at Home2 Suites by Hilton San Antonio Airport, responded to this reviewResponded 13 October 2017

KevRitch....Thank you for kind feedback! Our team loves to hear feedback from our guests, as it helps us to provide exceptional service going forward! I am so glad to hear that you enjoyed many of the Home2 signature amenities. I especially love the fire pit. I am very glad that you had an opportunity to try them out! I'm also very happy to hear that you enjoyed our beds! They are custom made beds for Home2 Suites, and we have heard a lot of great things from our guests thus far!

We look forward to seeing you again the next time that you are in San Antonio!

Sincerely,
Cindy Albano
General Manager

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Reviewed 6 October 2017

Nice hotel. Nothing fancy, but it was clean and quiet. Met our needs. Located approximately a 1 to 2 minute drive to Airport Security Parking. Very convenient. Several restaurants within walking distance.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
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Thank 107nan2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyA726, General Manager at Home2 Suites by Hilton San Antonio Airport, responded to this reviewResponded 13 October 2017

107nan2010....I also appreciate the feedback on the décor and feeling of our guestrooms. As a new brand we are always looking for feedback so that as we continue to grow as a brand, we have the best possible feedback from all of our guests. Once again, Thank you.

Sincerely,
Cindy Albano
General Manager

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Reviewed 3 October 2017

Great hotel! Great customer service, very very clean room, everything like new,New towels, furniture carpet and great breakfast and breakfast staff! Staff goes out of their way to please you! Nice work out room. Very quiet!

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank 904garlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyA726, General Manager at Home2 Suites by Hilton San Antonio Airport, responded to this reviewResponded 4 October 2017

904garlands..... Thank you for taking the time to review our hotel. We are so pleased that you enjoyed your stay and especially that our staff and service was to the level that Hilton is known for. How wonderful that you enjoyed the many amenities that we offer. Thank you again for the generous comments regarding your stay.

Sincerely,
Cindy Albano
General Manager

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Reviewed 29 September 2017

Friendly staff, clean rooms, comfortable big suites, comfy beds great appliances in kitchen, good breakfast, overall great stay. Location is very convenient, you have the airport close by, Wal-mart, gas station, big malls.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Home2 Suites by Hilton
Thank Judith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyA726, General Manager at Home2 Suites by Hilton San Antonio Airport, responded to this reviewResponded 4 October 2017

JudithD... Thank you for the generous comments regarding your stay. We appreciate your feedback and I also want to Thank you for choosing Home2 for your lodging needs. I look forward to sharing your comments with "our staff". They all work hard to ensure that everyone has an exceptional stay! Once again, Thank you.

Sincerely,
Cindy Albano
General Manager

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