The hotel is beautiful, clean, and hospitality abounds from the front door to the housekeeping staff. Our suite was very comfortable with a huge sitting area and well-appointed with shampoo, lotions, etc... The refrigerator was well stocked and a nice selection of snacks was available for appropriate fee. My sister and I were there for family reasons, but we did observe the business travelers and the cordial service they received. Multiple conferences were going on during our two day stay. Everyone was greeted with a smile and pleasant service. My sister booked the room as a package through a booking agency. A mistake had been made from the booking agent's end, but the hotel quickly corrected the mistake and adjusted my sister's bill accordingly. We found everyone from the bellmen, the valets, and the reservations staff willing to act as city ambassadors. They represented the city and the hotel well. The room was very comfortable, quiet, and had a limited view of the River Walk. The hotel provides easy access to the River Walk and many areas of the city. It is a very easy walk to The Alamo for those interested in history. Art museums and galleries are easily accessed. Due to family obligations and our own desire to explore more of the city, we did not take advantage of dining or room service provided by the hotel. We did not check out other amenities offered such as the pool, exercise area, etc... I would highly recommend the hotel for future travel needs.
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- Also Known As:
- Contessa Hotel San Antonio
- Contessa San Antonio