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“Business Trip” 5 of 5 bubbles
Review of Hotel Contessa

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Hotel Contessa
Ranked #11 of 358 Hotels in San Antonio
Certificate of Excellence
GreenLeadersBronze level
lincroft, nj
1 review
“Business Trip”
5 of 5 bubbles Reviewed 9 March 2012

Awesome Location. San Antonio was so much fun, especially the Riverwalk. Hotel Contessa's staff was very friendly and helpful. I would recommend this hotel to anyone visiting the Alamo!!!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCGM, General Manager at Hotel Contessa, responded to this review, 5 April 2012
Thanks for staying at the Hotel Contessa while in town on business. It’s always nice to have a home base to relax after meetings and enjoy the town. Our location on the Riverwalk is prime and we’re glad that fit into your schedule! Even the locals enjoy a stroll.

All the best, Jeff Wardlaw - General Manager
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (800)
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English first
Dallas, Texas
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

Spend the weekend at the Contessa. Easy to walk anywhere downtown and great view from room on upper floor. Had a relaxing massage at the day spa on the top floor. Nice pool on roof with nice city view. Room was large but furnishings were a little dowdy.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sdg3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCGM, General Manager at Hotel Contessa, responded to this review, 20 March 2012
Thanks for enjoying the Contessa experience on the Riverwalk. We work hard to offer fun and relaxing activities for our guests and are glad you took advantage of a massage and our rooftop pool. Hope to see you again very soon for another stay.

Sincerely,
Jeff Wardlaw - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crofton, Maryland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

The Hotel Contessa is a wonderful hotel with well apportioned and spacious rooms and an excellent location on the Riverwalk. However, what makes Hotel Contessa exceptional is its courteous and attentive staff. Two staff members who stand-out during my stay are Eddie G. of the lobby/arrival team and Leo who handled the valet parking and offered great advice on local restaurants. Eddie G. is an extremely professional and service oriented member of the team. His energy is amazing and he seemed to predict what a customer needed. Leo not only took care of our vehicle he was interested in the care of the passengers. Leo provided a great tip for a lunch time restaurant that ranks as the top place we ate during our stay in San Antonio. Eddie and Leo--along with all the hotel staff--are the reasons we will return to the Hotel Contessa. Thank you! Regards, Robert Crispino

Room Tip: My room on the top floor (1222) was spacious, secluded from most of the other rooms, and offered a v...
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank C2Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCGM, General Manager at Hotel Contessa, responded to this review, 20 March 2012
Robert,

Thanks for your kind comments. We pride ourselves on exceptional customer service and Eddie and Leo are two team members who we agree are real standouts in anticipating guests’ needs. It really does make a difference when the team notices you and goes that extra mile in delivering great service. We passed your comments along to Eddie, Leo and our team and hope you will again stay at the Hotel Contessa on your next trip to San Antonio.

Sincerely,
Jeff Wardlaw - General Manager
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San Angelo, Texas
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

There was noise from the nearby street or the across the street gArage.the view of river walk was just ok.I expected an espresso maker machine than the regular coffee machines you can find In cheaper hotels.nice firmitire.one sink at the bathroom.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Betty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCGM, General Manager at Hotel Contessa, responded to this review, 20 March 2012
Thanks for your suggestions. The hotel wants to provide the best experience for our guests and your comments help in this endeavor. We’re proud to offer a hotel with a downtown ‘city feel,’ as well as easy access to the Riverwalk, in addition to the Riverwalk view, which is at a premium in San Antonio. Please visit us again the next time you’re in town and we’ll prepare you a delicious espresso in the Cork Bar which you may enjoy on one of our comfy sofas.

Sincerely,
Jeff Wardlaw - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaverton, Oregon
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

All of our colleagues were at the conference hotel about three blocks away and they were very jealous of our accommodations here at Hotel Contessa! We had two large rooms that were quiet comfortable, and we enjoyed several meals in the hotel restaurant. Additionally, the roof top pool and hot tub are wonderful. I would definitely return here for pleasure because the service was superb and the hotel is beautiful, in a wonderful location, and the price is right. I don't see how anyone could go wrong booking a stay in this hotel.

Room Tip: I believe there are two sizes of suites and we got the larger one. Try for a view of the river walk...
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bruin09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCGM, General Manager at Hotel Contessa, responded to this review, 20 March 2012
We’re so glad you discovered our ‘secret!’ –that our hotel is an oasis amidst the bigger box hotels nearby. We strive to provide an enjoyable and personalized experience for our guests such as yourself, so that when your day’s work is complete, you have the opportunity to relax in comfort in a small, intimate setting. Glad, too that you enjoyed our breakfast buffet. Our new executive chef Brother Luck is constantly trying new dishes that reflect the San Antonio culture. Visit us again!

Sincerely,
Jeff Wardlaw - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Contessa

Property: Hotel Contessa
Address: 306 W Market St, San Antonio, TX 78205-2953
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#4 Green Hotel in San Antonio
#6 Spa Hotel in San Antonio
#7 Luxury Hotel in San Antonio
#13 Family Hotel in San Antonio
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
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Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio

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