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Reviews (1,662)
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Reviewed 16 December 2016

Tremendous service at every interaction and doing all the little things right.

Guest rooms have double wide desk - superb for spreading out and getting work done. Haven't seen this thoughtfulness at the Ritz, Four Seasons, etc...

The chaise with side table is actually comfortable. Again, perfect for pecking away at laptop while sipping on coffee and watching TV.

Bathroom amenities - they have everything you need and don't cut corners. Thank you.

Hotel is a bit of chore to find. Lots of one way streets but it sits right on the River Walk.
Solid workout facility and lap pool.

Well done folks. Good people doing the small things right ;)

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Service
Thank ChelseaClinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2016 via mobile

The staff at this hotel made our stay the most pleasant of a long trip. The hotel is warm and cozy inside with a gorgeous fireplace. Valets offered us coffee and water as we headed out for a daily walk. They made wonderful suggestions of places to see and were especially helpful with keeping our car close for when we needed to drive somewhere. The turn down service is peaceful. In the room, the jacuzzi tub was divine. Also, we loved the Nespresso coffee. All in all, everything felt effortlessly elegant. Definitely a boutique feel. Perfect location for seeing the sights of San Antonio. Oh, and dog friendly!!!

Stayed: December 2016, travelled as a couple
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016 via mobile

We celebrated my birthday here. Excellent service and personal touches. Great river walk location and really close to a place to get tickets and hop on the boat. (Boat ride was fun in the evening with the kiddos, especially with all the Christmas lights up).

The staff was so kind to my children (even had glasses of milk waiting in our room for them). The room was spacious and the tub was large enough for the family. Ha! Loved the bath salts from the spa.

Enjoyed my facial at the spa. We had numerous dinners and breakfasts at the onsite restaurant. It was wonderful too. Great service and lots of gluten free options.

I hope to return!

Stayed: December 2016, travelled with family
1  Thank AustinMarathonRunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016

This hotel and spa is the best. We have tried a couple of the other hotels and we will never go back to them. The Mokara treats you like you are someone special. Being treated like you count is a treat in itself. When you first walk into the lobby you are greeted by the aroma of leather and in the spa you will be greeted by the aroma of mango. If I could change anything at this hotel it would be the bed. I am accustomed to a memory foam bed and as their beds are good they are not the best for me. But there are always ways around that. We bring our own memory foam topper and they put it on the bed for us. You will have all the bottled water you can drink as well as being given a plush robe and a new pair of slippers during your stay. Your bed gets turned down for you every evening. We come to this hotel around 2 to 3 times a year. The treatment at the spa is absolutely the best. The technicians cater to your every wish and desire. My husband and I have not found anything wrong with this hotel in all the times we have been here. We just love, love, love this place.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Local77833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016

Incredible hotel! All it provides is 5 Star plus! My #2 hotel in the USA (#1 is The London Hotel in NYC). Would highly recommend it to everyone traveling to San Antonio or if you need a business meeting location.

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank 721charleed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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