The location is great and rooms are nice although smaller than they appear in photos. The front desk and valet service is terrible. I'm used to being treated very well at any hotel we stay in. Not so, here, even by the "managers". Part of why we chose the Indigo was for the parking/valet service included in the price. We were in San Antonio for our son's graduation from BMT and had to leave early for events everyday. Despite following their directions and calling 1/2 hour ahead, our car was not there and we were almost late for our first chance to see our son. The desk manager actually argued with us and did not apologize as he should have. The valet service was terrible all weekend (long waits, don't open doors) and the front desk doesn't seem to care about customer satisfaction. They also cut off our free wifi early. There are too many other amazing hotels in the area to stay here again.
- Official Description (provided by the hotel):
- 91 Room boutique hotel in a 1909 historic bldg. Hotel sits across the the street from the Alamo and 1/2 block from the Riverwalk. Close enough to walk to any and everything you will want to do in downtown San Antonio. Also home to the 1909 Bar & Bistro serving breakfast and dinner daily. Happy Hour specials every night. Let us be your home away from home on your next trip to beautiful San Antonio! ... more less
- Reservation Options:
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