The location is great and rooms are nice although smaller than they appear in photos. The front desk and valet service is terrible. I'm used to being treated very well at any hotel we stay in. Not so, here, even by the "managers". Part of why we chose the Indigo was for the parking/valet service included in the price. We were in San Antonio for our son's graduation from BMT and had to leave early for events everyday. Despite following their directions and calling 1/2 hour ahead, our car was not there and we were almost late for our first chance to see our son. The desk manager actually argued with us and did not apologize as he should have. The valet service was terrible all weekend (long waits, don't open doors) and the front desk doesn't seem to care about customer satisfaction. They also cut off our free wifi early. There are too many other amazing hotels in the area to stay here again.
- Official Description (provided by the hotel):
- The elegant Hotel Gibbs downtown San Antonio Riverwalk is located across the street from the Alamo and next to the famous San Antonio River Walk. Within the historic Gibbs building (once the home of the local Sheriff’s poker night and a tattoo parlor), our hotel is the perfect blend of historic preservation and modern design and amenities. All rooms are geared toward business or leisure travelers and feature large windows for an abundance of natural light, plush bedding, and free high-speed WiFi. Work out in the 24-hour gym, or enjoy dinner and drinks with friends and colleagues in the 1909 Bar & Bistro while enjoying clear views of the Alamo. Each morning you'll wake up refreshed with our spa like showers and energized after enjoying a complimentary breakfast. Our convenient location puts you in the heart of the city and just minutes from the airport and all downtown San Antonio attractions including the convention center. Welcome to Hotel Gibbs. ... more less
- Reservation Options:
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