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“Service what?”
Review of Bistro 118

Bistro 118
Ranked #106 of 230 Restaurants in Salem
Price range: US$8 - US$36
Description: A new modern restaurant in downtown Salem with French/European influences, boasting fresh local ingredients in both the cuisine and cocktails.
Restaurant details
Description: A new modern restaurant in downtown Salem with French/European influences, boasting fresh local ingredients in both the cuisine and cocktails.
Reviewed 3 weeks ago

Came here because everything else was busy. They split our group of ten. My table waited at least 20 minutes while the server took the other part of our groups table order and brought their drinks before even addressing our table. The food was not brought out so we could all eat together. My meal came 20 minutes before the last person at the table was served so most of us watched him eat. The food and drinks were good but the meal took too long and was more aggravating that we had to wait for meals to come out as they were ready rather than together.

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Thank TwentiesFlapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 25 reviews

Reviewed 4 weeks ago via mobile

Ended up at Bistro to avoid an hour wait at other restaurants. A bit worried because no problem getting a table! Menu was basic Chinese/Japanese fare, but actually quite good. The atmosphere, however, is a turn-off..stark, uninviting. Wait-staff efficient, but cold. Prices fair.

Thank HokieGal30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

This place is good for drinks and a place to sit, even at busy times in Salem,MA. We were here during October in the heat of Halloween crazy activity. No place had seating for drinks unless you we doing full dinners and had an hour to wait. We saw the place had plenty of seating so we gave it a try.

More a bar than restaurant, the service was a little slow. When the drinks came, they were very generous with liqueur and quantity.

Sadly, that was where it ended. We ordered 5 or 6 appetizers and waited, and waited, and waited. Then the kitchen person delivered one. Thinking the rest were on the way, we waited until it was almost cold. Then another and more waiting. I think you can most likely fill in the rest. We were almost ready to tell them to forget it by the time the last one came out....

Before hitting the streets, most of us went to the restrooms. Another story, for another day, but to say the least, soap and paper towel would have been nice as some of us wash our hands after using the facilities...

If in a pinch, but otherwise, keep on moving. There is a reason why they had plenty of seats....

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Thank Bryant A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2016

My sister and I were playing tourists in Salem on a rainy Sunday getting the lay of the land. We stopped in at Bistro 118 for lunch and were delighted with the service and the food. My duck was just superb and my sister's crab in an avocado was delicious. Paired with a nice glass of wine, it was a fine meal.

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Thank AnneMarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2016

We came here on Halloween weekend for a quick meal because it was pretty empty. They were offering an all-you-can-eat Chinese-style buffet for about $15. We weren't expecting any kind of great service because of the buffet style. The food was lukewarm and not great to begin with. When we were done, we wanted to get a few more of one or two things offered, but the buffet wasn't being refilled even though it was empty. The beer was flat and the bathrooms were dirty.

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Thank douglasmassey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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