The staff were very friendly and helpful. My only complaint is the fact we had adjoining room and the other room was extremely loud. Called front desk and they had to send security to quiet them down at 1:30 am. Can’t wait to come back in a few days!
Hilton.com
Taking safety measures
Expedia.comTaking safety measures
Booking.comTaking safety measures
Around 8AM the morning I was to check out I had my door closed and locked with the "Do Not Disturb" sign out and a housekeeping staff member unlocks my door and just barges in without even bothering to knock. Simply unconscionable! To say I felt violated would be a gross understatement. Quite possibly the worst hotel experience I have ever had.
This is a great location to visit university of Arizona. Clean rooms, friendly staff, and self park right across the street ($15). Tons of restaurants a block away on E. University Blvd. Only bad thing was construction on the building next door so was up early in the morning with loud noises from trucks backing up ( beeping ) and construction trash being thrown out.
We stayed for three nights as we moved our daughter into UA. It’s an atrium concept but fully remodeled in both the lobby and the rooms. We were on the 6th floor with a nice view and a small balcony. The bar and coffee shop were open but the gym was closed. Platinum got us $20 a day at the coffee shop/stand which was plenty for coffee, yogurt, bananas and juice. The hotel sits a half block from the university and some decent college type restaurants. About 3 blocks from my daughters dorm which was handy. Used points and the conversion was pretty good. Parking is $15 a day at the garage across the street (self park). I can see us staying there the next 4 years.
SGER,
Thank you so much for taking the time to complete a review of the Tucson Marriott University Park Hotel. We are so thrilled that you enjoyed your stay while you were in Tucson. We hope you will stay with us again! Make sure you book early for any University events as we do fill up fast! Best wishes to your student as well!
We chose this hotel for its location in Tucson, new refurbished rooms are great with nice decor comfortable beds etc.
Hotel photo is very deceiving, literally a few meters across from the entrance is a brand new building which looks to be student accommodation. $15 parking charges were reasonable. Two stars dropped on this occasion for the following reasons;
Being a Titanium Elite member, I was placed on the 9th floor with a balcony, which was great.
However, Probably the worst room on the 9th floor in the hotel, right next door to the housekeeping cuboard which contained an elevator shaft, yes we could hear staff and the elevator going up and down 06.30am every morning.
The room balcony very small with one chair, clearly forgotten by housekeeping as it was filthy and the chair covered in dust/dirt, also with another guests sock still out their. Balcony was not used during our stay.
Lastly the hotel has a coffee shop that is open, due to concierge lounges being closed other Marriott properties such as (Sheraton Uptown ABQ, NM, Renaissance Indian Wells, CA) and also other Marriott properties are offering 2 x items & a drink free of charge per person Platinum and above, this hotels only option was to award 750 points, nowhere near the same value. Would have been nice to have fruit/muffin etc in a morning but they make you pay for it.
Dear_The_Travel_Family123,
Thank you for providing a review of your recent stay while in Tucson. We appreciate your feedback regarding the Marriott Bonvoy Benefits. We are working on ensuring we provide the best experience as we begin to open our Food and Beverage outlets. I have also shared your comments about the balcony with our housekeeping team. That certainly should not have happened and I appreciate you letting us know. My apologies for the shortcomings you experienced while you were here. We hope you will allow us another chance to serve you, should your travels bring you back to Tucson.
Because of the pandemic this hotel was virtually empty or, at least, seemed so. Friendly staff, excellent social distancing during check in. Recently remodeled and is beautiful. Rooms very nice. Currently free parking in structure across the street. Lots of construction going on during the day on surrounding properties. Overall positive experience.
DaleG880, thank you for an amazing review and compliments to our COVID safety strategies. Our #1 priority is the safety, health and comfort of our guests. We appreciate you being our guest and hope you stay again soon.
