I booked two rooms, February 7-9. My room had roaches. I tried to be nice, and explained that I understood they were new owners cleaning up an aging motel so I expected them to fix the problem, but I would not leave a bad reveiw. They refunded me $31. After arriving home I found that they not only charged me for my companion's room, and they had his credit card, but they charged me for a mystery $62! Since I have documentation of when I checked at around 10:00 am, and the mystery charge with no explanation was added later that day, I can't explan what it is for. I did see someone with what I assume was pesticide headed for my room #123 as I was leaving. I have called 4 times during hours I am told the manager is there, but he's never available, and will not return my calls. As a travel agent, I can tell you, that you have better options than the bugs and overcharges I have experience here. Go elsewhere.

There was construction being done in the room next door and drilling into the wall directly behind my bed at midnight. When I told the front desk they moved me to another room in the middle of the night, which was extremely annoying.

The next morning the housekeeper repeatedly knocked on my door between 10:30am - 11:00am after I told her that I was still in the room. Checkout is not until 11:00am, yet she continued to knock and harass me after I told her three times that I was still in the room. She stayed outside my room playing music until I left.

The only positives about the hotel are its cleanliness and friendly staff. It’s definitely in a run-down part of down. I was with two other co-workers. None of the doors to our rooms sealed as you would expect. This was very alarming for three women. There were doors constantly opening and shutting all day and night. Housekeeping turned off the heat in our rooms when they cleaned even though Tucson was in a deep freeze. I wouldn’t return unless my job sent me here again.