We recently had a terrible experience here. First the good: the condos are very close to the beach. However, the rooms themselves have not kept up the times and you wonder if management is interested in retaining guests. This year, we had a number of issues (5) with our room. The 2 big ones: We had a major ant problem which required extermination inside our room and outside on our patio. The extermination guy basically told us they couldn't eliminate the ants, but could move them to another location. The other major thing was on our first night. Tired, we went to bed and my wife laid in a major, smelly wet spot! It was through the 1980s bedspread, the sheets and mattress pad, down to the mattress (which we cleaned with Clorox wipes). Not sure if it was urine, but it smelled BAD! How did maid service not detect this when they prepared the room? We called the front desk around 10 p.m. and were told to strip the bed, bring everything to the office, and they'd give us new sheets (and mattress pad, which was soaked) and we would have to then make the bed ourselves. How's that for customer service? Amazingly, management never contacted us about any of these issues. Upon checkout, we asked that a manager to call us to discuss the problems. Seven days later, we've yet to hear from ANYONE, despite calling and leaving a message for manager. I understand that these units are very old and there is going to be some wear and tear, but a number of their issues are just sheer laziness, i.e. dead mosquitoes and other bugs on walls and around bathroom lights. Clearly, a number of these have been there a long, long time. That goes to a "we really don't give a damn" mentality. You would think for $300 per night they would care more about the guest experience. I've stayed at four-star resorts for less. Last, they promise WiFi in rooms. However, it worked less than half the time we were there. Very disappointing.
- Official Description (provided by the hotel):
- We offer 1,2 and 3 bedroom Beachfront Condominiums for rent nightly, weekly and monthly(Winter Texan Rates). Our property is located just steps away from the sand and ocean. We are the the only Condominiums that offer a "pedestrian only" beach on North Padre Island! All of our rooms have fully equipped kitchens, dining and living room areas with their own private balcony or patio that overlook the beautiful Gulf of Mexico. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Island House Condominiums reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Island House Hotel Corpus Christi