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Traveller rating
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632
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89
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18 - 23 of 6,705 reviews
Reviewed 23 January 2023

I want to start by saying we love this resort. It was our fourth trip in three years. Its beautiful, the rooms are stunning, the service impeccable. However, the prices have doubled since 2021and the hotel is packed due to mainly the White Lotus notoriety. This is just an update for those that already love the resort. There are now tourists everywhere, taking photos to post which takes away from the small private feel. There are a huge amount of kids now, all at the main pool screaming and running around which takes away from the quiet. The adult pool is very hard to sit at, you must be there at 7am to get a chair. The kids pool is almost empty because they are all at the main pool, mostly watched by nannies. The lobby bar which we usually went to every night, was crowded and hard to get a seat.

Date of stay: January 2023
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Review collected in partnership with Four Seasons
1  Thank Discover521641
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 January 2023 via mobile

The resort staff is the best I’ve ever encountered at a Four Seasons. The Duo staff… Deanna, Volt , Dieau (sp?), Javier in Ferraros are the best. They always welcomed us by name and were very catering to our children. The Ferraros manager Oscar was the best. He was very hospitable. The resort is beautiful with all the amenities so no need to even leave the resort.

Date of stay: January 2023
Trip type: Travelled with family
Thank TrouLV40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 January 2023

The hotel is alright. Although the gym is very old, it’s also very complete. The spa is pretty nice and the therapists are very good. The rooms are okay and Maui is a pretty nice island. Nevertheless, the hotel is still not at the level of a four seasons. It’s very old, and the hotel has almost no beach front. The hotel is however extremely expensive. It costs way more than almost all luxury resorts, and the price is certainly not worth it. Four seasons or Rosewoods in the Caribbean and Cabo are much nicer, modern, and in nature. Meanwhile, a 4-room Villa in the Rosewood Mayakoba in Mexico costs almost the same of what a suite with a connecting room costs in this 1914 hotel. Certainly do not stay here if you want a beautiful beach experience unless prices are amazing.

Room tip: The pool gets very crowded and is not very big.
Date of stay: December 2022
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3  Thank Álvaro Á
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 18 January 2023

Aloha Ivaro and mahalo for taking the time to write your review of our resort. We regret that we were not your ideal hotel and wish you well in your search - everyone deserves to find that special place.

Regarding your comments about the beach - it sounds as if you stayed here after a recent winter storm, which did some damage to our beach. You may be delighted to know that the beach is slowly returning, as it does every time. Wailea and South side beaches are the largest on the island!

Warm regards,

Mark

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Reviewed 16 January 2023

What can one say about a place that strives to have you relax and enjoy yourself when you often don't even know what you need to accomplish that? This place will force you into that space and you'll be happy for it! They have put much thought into what makes guests happy and it shows. I have been back a number of times with my family and it always seems to get better and better! This is a hotel that strives for that, rest assured.

Date of stay: January 2023
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Review collected in partnership with Four Seasons
Thank Mary S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 18 January 2023

Aloha Mary S, and mahalo for your kind review - we are delighted that our resort continues to exceed your expectations!

We look forward to welcoming you back soon . . .

Warm regards,

Mark

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Reviewed 14 January 2023

Wonderful stay! Did not want to leave. Great service and strong drinks. They have thought of everything. Great beach and location. Relaxing stay and everything you need at your fingertips. They have something for everyone.

Date of stay: January 2023
    • Value
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Review collected in partnership with Four Seasons
Thank Cindy_Michigan2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 18 January 2023

Aloha Cindy and mahalo for taking the time to write a review. We are delighted that we were able to exceed your expectations and look forward to welcoming you back soon!

Warm regards,

Mark

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