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88
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Reviewed 27 November 2022

My wife and I stayed at the Four Seasons Resort Maui for 5 nights. The hotel and views are gorgeous. Service throughout the resort was fantastic. Dinner at Spago's was expensive and worth every penny. So good we ate their 2 nights in a row and were attended to by our favorite waiter David. We used to stay at the Ritz Carlton, but not anymore. I highly highly recommend the Four Seasons Resort Maui. We are already planning our return trip in a few months.

Date of stay: November 2022
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Review collected in partnership with Four Seasons
Thank scottnyc2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 22 December 2022

Aloha Scott, and mahalo for sharing your experience with us - we are so glad you thoroughly enjoyed your stay with us. David at Spago is one of the best waiters in the hotel - glad you enjoyed your experience there, too.

We look forward to welcoming you back in a few months!

Warm regards,

Mark

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Reviewed 24 November 2022

Absolutely spoiled by this resort! We went to another 5* hotel next door after our stay here and could automatically tell the difference. FS staff put leis on us right as we exited the car, took us to the check in, introduced us to staff there and we were checked in promptly. The other place didn’t even acknowledge us as only people in line for a few minutes and put our leis on the counter for us to take. It was the attentive staff, luxurious accommodations, and attention to details that set FS apart.

Date of stay: November 2022
    • Value
    • Location
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Review collected in partnership with Four Seasons
Thank Jyotikatravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 22 December 2022

Aloha and mahalo for sharing your story with us. We strive for personal service with every guest, and your story about the lei is a perfect example of the difference between a good hotel and a great one - (if I may humbly say so).

We look forward to welcoming you back soon!

Warm and sunny regards,

Mark

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Reviewed 17 November 2022 via mobile

This is a hard review for me to write. My kids have grown up next-door at the Grand Wailea. We have stayed there multiple times a year since 2008. My wife and I make an annual trip together every year in early November and another with the kids at spring break. Due to the renovations next-door at the grand Wailea and a large convention we’re unable to stay there on this trip because the hotel was fully booked. We love having dinner at the four seasons and decided to give it a shot. I was absolutely blown away. From the moment I drove up to the resort Every aspect of our trip was amazing. The entire staff goes above and beyond to make you feel comfortable and at home. The accommodations are first class. The on site property app allows you to reach out and have any questions answered right away. There isn’t a bad seat in the house at any pool and we had no problem at all finding a premier spot to sit and enjoyed the exceptional pool
side service. We thoroughly loved the serenity pool. The staff at the lobby bar were also incredible. We ended up having dinner at the bar three evenings. I believe we found our new happy place. I highly recommend the experience.

Date of stay: November 2022
Trip type: Travelled as a couple
4  Thank waileasunset
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 22 December 2022

Aloha and - wow - thank you so much for sharing your experience with us. Your story is what we all strive for, to make our guests feel special,

Thank you for mentioning the app also. The secret sauce behind our app is that our employees handle all the responses personally - no bots or call centers.

We are delighted that you are now part of our ohana and look forward to welcoming you back soon!

Warm and sunny regards,

Mark

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Reviewed 17 November 2022

Great service from the minute you arrive until you depart. The property is absolutely breathtaking and caters for all your needs and more. The hotel offers so many amenities and makes each guest feel like a VIP. Truely our best holiday experience ever!

Date of stay: November 2022
  • Trip type: Travelled on business
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Review collected in partnership with Four Seasons
Thank theresavanderlinde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 22 December 2022

Aloha Theresa, and mahalo for your kind comments about your stay. We always strive to make every guest feel like a VIP, and we are delighted that we achieved that with you and your family.

We look forward to welcoming you back soon!

Warm and sunny regards,

Mark

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Reviewed 16 November 2022

Wonderful stay at Four Seasons. Likely one of the best hotels we have ever stayed at. From the room, amazing pool, gym, game room, friendly and warm staff. Everyone went the extra mile to ensure we had what we needed. Restaurants in the hotel were amazing. Staff remembered our names. Very impressed.

Date of stay: November 2022
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    • Service
Review collected in partnership with Four Seasons
Thank pedsrph0201
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mark Simon, Marketing at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 22 December 2022

Aloha and mahalo for sharing your experience with us. We are so happy to hear that you enjoyed so many aspects of our resort and that the staff helped to exceed expectations!

We look forward to welcoming you back soon . . .

Warm and sunny regards,

Mark

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