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Reviews (7,090)
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2,806 - 2,811 of 7,090 reviews
Reviewed 24 September 2015

We spent our wedding and honeymoon at the Grand Wailea. This 5-star hotel - is just that!!! Everything you would expect! The rooms were spacious. The views were breath taking!!! The amenities were unlimited!!! we scuba dived, attended a luau, visited all the pools and slides - and ate at the restaurants. There was really no reason to leave the hotel!!! We loved our visit and will come back - we will not stay anywhere else. Everyone was extremely friendly and helpful!!! I <3 The Grand Wailea!!!

Room Tip: Get the Deluxe Ocean View - definitely worth it!!!
  • Stayed: September 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank JJeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this reviewResponded 30 September 2015

Aloha JJeep,

Mahalo for your review! We appreciate you staying with us for your honeymoon and I'm glad to hear you enjoyed the views, amenities, and restaurants. We look forward to welcoming you back.

Mahalo,
Tom Donovan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2015

We have been staying at the Grand Wailea for many years and have never had a negative experience. Extremely luxurious hotel with 5-star amentities. The only issue is that the guestrooms have been re-decorated to be more contemprary which has taken back from the luxury "Waldorf" feel.

  • Stayed: September 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
1  Thank Neal N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this reviewResponded 30 September 2015

Aloha Neal N,

Mahalo for your review and continuing to stay with us at Grand Wailea over the years - we appreciate you returning every year! With the remodeled rooms, the style was meant to bring in a light, airy feel with the colors of Hawaii. I appreciate your feedback on the remodel as we start to reveal it to our guests.

Mahalo,
Tom Donovan

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Reviewed 23 September 2015

The service in this hotel is amazing, the staff are friendly and helpful. The hotel grounds are wonderful and well kept. The lei greeting is a very nice touch. We had an enjoyable 7 days in an ocean view room, the ocean view was nice but we were underwhelmed by the room itself.

We had some issues with a never ending stream of bugs and issues with a lock that was not resolved during our stay. The housekeeping staff did a wonderful job and cleaned the room on our schedule. Every car has to be valeted and that isn't cheap as well an additional resort fee. One more thing your Hilton Honors status gets you no benefits at this resort.

The pools are nice, seating is hard to get if you don't go early and during our visit there was some construction. The beach here is also amazing and beach chairs and umbrellas are free for guests while supplies last.

Food on property was good but a little pricey. Enjoyed the flat bread pizza very much.

  • Stayed: September 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank firewould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this reviewResponded 30 September 2015

Aloha Firewould,

Mahalo for your review and feedback. I'm glad to hear you enjoyed the service and grounds at the resort and appreciate the feedback regarding the rooms, pools, and food. Feedback like yours helps us to correct any issues. I welcome any additional comments or suggestions you would like to share, and I hope you will try our hotel again in the future.

Mahalo,
Tom Donovan

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Reviewed 22 September 2015

We thoroughly enjoyed our trip to Maui and stay at the Grand Wailea. We used a combination of Hilton Honors points and cash for the room, so it wasn't too expensive. We did splurge on renting a cabana - which was wonderful. The pools are amazing and there were plenty of chairs available, just not that many in the shade because there isn't that much shade! So, the cabana was a very expensive splurge, but worth it for the shade and relaxation. The room was very nice and the grounds are beautiful. The food was pretty good also.

  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank walterharryd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this reviewResponded 23 September 2015

Aloha Walterharryd,

Mahalo for your review and for staying with us during your family vacation! We appreciate you choosing Grand Wailea when deciding where to use your Hilton Honors points and hope we have the opportunity welcome you and your family back in the future.

Mahalo,
Tom Donovan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2015 via mobile

First class accommodations. We have not wanted for a thing during our stay this week

If needing a planner. Make sure you talk with Mary Ann bowman First class. Nothing forgotten and a dream to work with. Highly recommend her services for any event Plainly does not get better

Stayed: September 2015, travelled with family
1  Thank Todd P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this reviewResponded 30 September 2015

Aloha Todd P,

Mahalo for your review. We're glad to hear you enjoyed the accommodations and your stay, and I appreciate the recommendation for MaryAnn - she's a great asset on our team and your review is the highest compliment! We look forward to welcoming you back in the future.

Mahalo,
Tom Donovan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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