We stayed for two nights in September. The accommodations were nice. My concern is with one front desk staff person. On our first day, we arrived 50 minutes prior to check in, having spent much of the day on the road. I asked the front desk person if we could possibly check in early. She did not even check to see whether a room was available for us. She just immediately said we could NOT check in early. No explanation given. On our second day there, right before checking out, I asked this same front desk person if she could change a $20 bill so I could leave a tip for the housekeeper and the breakfast staff person. She again immediately said no, without evening opening a cash drawer. No explanation given once again. If there is a hotel policy that NO guest is allowed to check in early and that NO guest is to ever be given change, then the front desk person should add that to his/her response to such requests.
I had several encounters with another front desk person, Kechy, and she was wonderful!.More
- Free Wifi
- Free Parking