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Reviews (246)
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Reviewed 25 August 2016

only arrival (late at night) we where checked in and given a couple of cheese rolls, then shown to our room. so in the morning we got to explore, this hotel has a lots of steps and stairways so not for the unfit... the hotel was really quiet and this was in our favour come looking for sunbeds, but even though it was quiet the staff seemed to find plenty of time to be on their mobiles but not for clearing away dirty glasses and ashtrays around the pools. in the restaurant they where on the ball with clearing away , the food was a little samey but that's to be expected, saying that we always found something to eat, label's above the dishes would have helped.Night times, there was only entertainment on 3 nights and that ended at 9.30 pm so we got taxis into town, the entertainment man wanted to do more I feel but couldn't because of management. , I know this is an adult's only hotel but please were not all ready for Horlicks and bed by 10 pm. a small market at the hotel would help for the bits you run out of i.e. toiletries etc. the showers for late check outs are awful and the locks on the poolside toilets are dodgy. I could go on with small silly niggles but can only say if you want a fairly cheap all inclusive stay that's for rest and relaxing with no children go for it.

Room Tip: higher floors have better views
  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank marie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2016 via mobile

This is a nice hotel with nice rooms & suites for couples & friends.

We arrived at 2am & had help with our cases, we were given sandwiches & a little bottle of wine each in our room.

We didn't get the jucuzzi suite room we were promised by teletext however and were originally put in 2304 - which was a double deluxe room with ensuite. This was resolved in the morning as we went up to reception & upgraded to a jucuzzi suite room - no 2311 which was lovely ! Teletext picked up the £300 bill thankfully.

The hotel & grounds have a wonderful view of the sea & the mountains & the grounds are kept nicely.

There are two pools - one upstairs with a snack bar - again a stunning view & a quieter downstairs pool which our room overlooked with a swim up bar - we generally stayed here & went up for lunch in the restaurant or snack bar. Food was always lovely with a good selection at both the snack bar & restaurant.

The entertainment man, unice is lovely but they need to let him do more. Although there was evening entertainment some evenings, there isn't much during the day and I feel they should let unice do bingo, volleyball, games and more entertainment. The upstairs pool is more lively and could be used for that whilst the downstairs pool could be chill out.

Another amazing member of staff is Melek the Angel . She always met us with a smile & was wonderful at the downstairs pool. Another service they should offer is snacks to be brought down to the pool downstairs & put on some music.

There are a lot of stairs but they do put people with limited mobility/older people upstairs which is nice.

Memhet in the restaurant is also lovely - always there with a smile ! Something some of the other waiters could learn from.

The manager is also really lovely & was lovely to chat to.

All in all a lovely hotel for a honeymoon or break - if only they could improve on these few areas of entertainment & learn from 3 amazingly brilliant members of staff - Unice, Melek & Memhet who should all be given an award & pay rise !!

Stayed: July 2016, travelled as a couple
Thank yorgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2016

On arrival (at 1am) we were told our room was double booked. We later found out the girls that were staying in that room asked for an extension which was agreed despite the owners knowing we were due to arrive!!!!! We were offered a sub standard alternative across the road.

Once in our room we asked for an alarm which they couldn't provide so we bought one. They did manage to get us a hairdryer but it broke at first attempt oh and half the lights didn't work and the shower's hot tap kept falling off!!

The choice of food and drink within the complex was pathetic. On 5 out of 7 nights the choice was so limited/unappetising that we ate out which defeated the point of paying for 'all inclusive'.

There was also no entertainment provided. They advertised a karaoke one night but it turned out to be only the bar man playing you tube videos from a laptop in the pool bar!!! No I'm NOT joking. Again that lead to us going out every evening which almost doubled the cost of our holiday.

The Hotel does not have a TV??? So again we had to leave and go elsewhere to watch live sports. There was never a life guard on duty nor any first aid facilities available. There was no 'kids club, no Thomas Cook Rep, no ice cream for kids nor any shower room upon departure.

On the morning we were leaving the owner hit us with a bill for £60 from a fabricated bill from our alternative accommodation. When we refused to pay he informed staff not to serve us then threatened to confiscate our cases and call the Police?! My partner was hysterical and I reluctantly paid it under protest.

Needless to say I will NEVER go back to Turkey as a result of this.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Statto1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2016 via mobile

Average hotel not the best wasn't up touch really but good enough if u want an average holiday all inclusive wasn't labeled very well what you could have and not have staff wasn't up to scratch didn't speak much English...

Stayed: July 2016, travelled with family
Thank Ross A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016

We have stayed in several places in theOvacik area and the Golden Life rates as good as any other hotel in the area. It was rather quiet as it was just before the main season started but the service we received was excellent especially the help we had from a young lady called Gilem who sorted out our transfer for us.
The room service was excellent with clean towels every day and clean bedding every 2 days. Overall a great place to be.

  • Stayed: May 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Muckydave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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