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Reviewed 19 September 2018

Room tip: Bad toilet service.
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2018 via mobile

Well what can I say ..my husband and I had the best time ever and our 1st experience to Turkey has now got us hooked,Thanks to this Hotel .lots of very friendly staff,that worked very hard.The entertainment staff were all brilliant thank you Furkan Anya and Alp we had lots of laughs with you guys.
We stayed in room 325 and had the most beautiful views.I would say the decor was a little dated and tired looking, but a lovely size room and kept very clean.
The food was lovely and tasty but in our first week there were a lot of greedy people,so we had to wait a while for food to be replenished which ment some of our meal was cold.we prefer to eat a little later 8:30 ish but as the times are untill 9:00 pm there wasn't much to choose from.The hotel is in a great location,we ate out several times because of this but we wasn't disappointed we ate great food very cheaply.
Bar staff were amazing thank you memet nothing was to much trouble,if you like wine then this is the hotel for you.The white wine was exceptional,but if your looking for cocktails I'm afraid they don't do them ,again we went out and found cocktails buy 1 get 1 free and again very cheap.
Yes I would definitely recommend this Hotel and can't wait untill next year x

Date of stay: September 2018
Trip type: Travelled as a couple
5  Thank Gaye F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LetoileTeam, Genel Müdür at L'Etoile Hotel, responded to this reviewResponded 19 September 2018

Dear Valued Guest,
First of all we would like to thank you for having chosen the LETOİLE BEACH HOTEL for your stay in Marmaris and for your very kind words. I’m happy to hear that you’ve enjoyed your stay with us. I hope that you’ll come to stay with us again soon. Don’t hesitate to contact us if there is anything we can help you with.
Kind Regards,
LETOİLE BEACH HOTEL

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Reviewed 10 September 2018

I have recently returned from an 11 night holiday from this hotel and can say that myself and my brother thoroughly enjoyed our stay. I have been to this hotel 4 times now and this was definitely one of the best! I found that the hotel staff were very polite and friendly, especially the entertainment staff - Alp and Furkan, whom I became very good friends with! Throughout our stay we were asked to participate in majority of the activities that they were hosting and they were very enjoyable!
I thought the food was up to a good standard and there was always food when my brother and I went to the restaurant.

Yes, I DO think that the night entertainment could have been a little better but there are plenty of alternative places to go at night if you weren't happy, these places are only a short stroll away!

Our rooms were always kept very clean and tidy, I found that the maids cleaned our rooms to a very high standard and I was very happy with it.

When we arrived at the hotel the man at reception was very warm and welcoming and put our holiday off to a great start. Our suitcases were then carried up to our room by a very pleasant hotel clerk.

I would definitely return to this hotel and I am sure I will be doing in the upcoming years!

Thank you to everyone at L'etoille Beach Hotel that made our holiday amazing!

Trev and Mo, also known as Frodo and Mr Bebo :-)

Room tip: Second floor
Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
4  Thank bethanyp410
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LetoileTeam, Genel Müdür at L'Etoile Hotel, responded to this reviewResponded 14 September 2018

Dear Guest;
Warm greetings from LETOİLE BEACH HOTEL We would like to use this opportunity to thank you for staying with us and taking your precious time to share these reviews on our web site. We are thankful to read these wonderful comments about beauty of our hotel and services. All of these valuable comments that we received from you help us to be motivated and be better year by year. It will be a pleasure to entertain you again in LETOİLE BEACH HOTEL In any situation which we can help, you can contact with us from +90 252 45535 70 -75 or info@letoilehotel.com.
Warm regards,
LETOİLE BEACH HOTEL MANAGMENT

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Reviewed 9 September 2018 via mobile

Stayed at this hotel for a week with friends 31st Aug till 7th Aug really enjoyed our holiday can't vault the hotel apart from the aircon not the best good not sleep for the heat apart from that everything else brilliant from the food to the staff good not fault anything entertainment team Furkan alp and Anya brilliant made the holiday. furkan dressed as a girl came around the pool everybody in stitches. Russian pain in the backside as always but all in all good hotel .staff and location fantastic last thing I was darts champion all werk

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank johnlynne56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LetoileTeam, Genel Müdür at L'Etoile Hotel, responded to this reviewResponded 14 September 2018

Dear Guest;
Warm greetings from LETOİLE BEACH HOTEL We would like to use this opportunity to thank you for staying with us and taking your precious time to share these reviews on our web site. We are thankful to read these wonderful comments about beauty of our hotel and services. All of these valuable comments that we received from you help us to be motivated and be better year by year. It will be a pleasure to entertain you again in LETOİLE BEACH HOTEL In any situation which we can help, you can contact with us from +90 252 45535 70 -75 or info@letoilehotel.com.
Warm regards,
LETOİLE BEACH HOTEL MANAGMENT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

As stated by the last 2 comments i wouldn't reccomend for the Brits as the majority is geared up towards Turkish and Russian Nationals.
To start off 1 off the new suitcase was damaged and the lock/zip broken off when delivered to my room.
We had 2 Rooms where i was given a smaller double with a campbed squashed in for my 10 year old (not what i payed for). The air con didn't work properly in 1 room and constantly dripped all night although it was reported they came and fixed it promptly just to start again and again for the entire holiday and never really cooled the room effectivly like other hotels i stayed in Icmeler it had a large noisy fan that distributed the stench from the bathroom drains...worst ever! i had hardly any sleep the entire holiday due to the Boom Boom Boom from the nightclub under neath the hotel it wasn't loud but just their! Beds were very hard but that wasn't so much of a problem.The maid service was really good although the guy didnt speak English he went way out of his way for us leaving flowers fresh towels on a daily basis.
Food was very basic we found that you had to be early or they would be very little left if you wanted a hot meal, it was nice at 1st trying different dishs but it soon got boring and repetitive and poor choice for kids unless you wanted chips/salad for every meal so we had to eat out for most of the holiday.
1st day there my foot went through a broken grate at the pool and was badly bruised and sprained i could hardly walk as it was very painful i repoted it to the bar staff next to the pool but nothing was done until i reported it again when a man carying a baby fell through it fortunatly they were not hurt but it did ruin the 1st 2/3 days of the family holiday.
Entertainment was really poor who wants to play darts or aqua class on mornings in the pool maybe ok for the old folks but not for me. Evening enteretainment was also very poor Traditional turkish dancers kids disco and various other acts working for £15 a night according to reps who complained about the poor budget i suppose you get what you pay for!
The last day we were angry to find out we had to check out at 12 midday and were not getting picked up untill 6:30-7 pm when temp was reaching upto 40c the manager said they were fully booked and just to go back and leave them a 1 star rating thank god for our jet2 rep who managed to get 1 of the 2 rooms until 4pm for us but only after cash was mentioned never again would i stay here!
On a positive note the shop keeper was amazing always friendly and went out of his way for my family also mehmet at the bar a big thank you for always being so nice.

Room tip: Ask to be away from the nightclub
Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank MrLeeMrsLisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LetoileTeam, Genel Müdür at L'Etoile Hotel, responded to this reviewResponded 14 September 2018

Dear Valued Guest,
Thank you for taking the time to review our hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. Your satisfaction is important to us and we will be using the feedback to make improvements. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Kind Regards,

LETOİLE BEACH HOTEL

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